Premier Lace Wigs Reviews 

I placed my order on September 19th, and I still haven’t received any update about the status of my order.

I’ve tried contacting customer service by email and WhatsApp, but unfortunately I haven’t received a response.

I understand that production can take some time, but I would really appreciate knowing whether my wig is currently in production and what the estimated shipping time is.

I’m still waiting for my order and hoping to receive an update soon.

This company is available to answer questions and they pride themselves on getting your order right or making it right for you. Their hair is quality hair and their wigs are very nice and the prices are good. My wigs last and holds up well. Like any lace wigs you have to style them and work with them to make them fit you. I have been buying my wigs on a regular basis from this company since 2020 or 2021 I can’t remember exactly but around that time frame and I am a very satisfied customer. I love that they have lots of options. I have a little head and they have custom measurement options which is really important for me it helps my wigs look more natural. I definitely recommend premier lace wigs.

For months, I'd been looking to buy a wig topper. Initially, I wasn't sure exactly what criteria to specify in my request. A customer service representative took the time to explain the different options and guide me in my choice based on my hair texture and color.

I was guided step by step, right down to a detailed explanation of how to measure the circumference of my head. I was also able to send a photo so they could clearly understand the desired result.

What a pleasant surprise when the topper arrived! It was exactly what I had asked for. The topper was custom-made, at a very competitive price, and blends seamlessly with my hair. The result is subtle, natural, and comfortable.

I am completely satisfied with my purchase, and I wholeheartedly recommend Premier Lace Wigs for the quality of their products and their excellent customer service. I am extremely impressed with the work done by the company.

I have been purchasing units from Premier Lace Wigs for over three years, and my experience has been nothing short of exceptional. During this time, I’ve purchased several lace front units, and I have consistently been impressed with the quality, craftsmanship, and overall durability of each one. The hair is always beautiful, natural-looking, and true to description, which makes styling effortless and enjoyable.

Very prompt response

I have ordered from Premium Lace for several years now. They are the best at making beautiful custom made full lace wigs. The hair is beautiful and lace cap was made to perfection. Great customer service as well. They do their best to make you are satisfied and happy with your order. I will continue to order their beautiful products.

I highly recommend Premier Lace Wigs for their exceptional service and quality. From the initial order to the swift delivery of your product, their customer service and communication are top-notch. The wigs are expertly crafted, and the hair quality is truly beautiful.

I have been purchasing units from Premier Lace Wigs for over 8 years. First from the US and now from Spain. I have purchased lace fronts, custom full lace, and wig units and have been very pleased with the service and products I've received. Throughout all these years, there was only one instance when I wasn't 100% satisfied and their custom service stepped up to correct the issue!

i've bought a wig. "100 % human hair". also paid 30 euros tax. 5 hair stylists who works with human hair wigs and extensions confirm me that wig is composed by synthetic hairs. they are so yellow ad false. Premium wig suggest me to burn wig hair to verify hair are 100% human. but this is an "escamotage": if you try to color wig or burn hair, paypal can't refound you. so they can continue to scam us. if you then send back wig with label cut off, they won't refound anythig. Let's stop this scam!!!!

I have bought two wigs from Premier Lace Wigs. The first one was a Full PU Thin Skin ($491) and another one was a Fake Scalp with Silicone Strips wig ($170). I received the second one first, since the first one would take 60 days to complete. The fake scalp and HD lace were awesome! It was meant to be a temporary wig until the PU skin arrived, so I got the lowest grade hair, which is actually fine. Well, the PU skin finished a bit early, but I was disappointed to see it wasn't thin or natural looking as advertised. I emailed back and forth and they assured me that it will look natural. However, I couldn't try it on until I cut the extra 3" of PU from the wig. Once I did that and tried it on, it looked HORRIBLE. You can absolutely see the PU like a white thick plastic on my head. I immediately emailed how upset I was and they coldly responded that the wig is useless to them now that I cut the excess PU (which would've had to get cut anyway). I even offered to send it back for a deep discount on another wig, so they would know I found it useless too. Their advice was to cut bangs. I felt sick. So I wrote an objective review on their site, but they would not publish it because it was a negative review.
Five stars for the second wig and their fast shipping, two stars for the first wig and lack of empathy.

This company was quick in shipping and also answering any questions I had. I am very happy with my topper and would purchase again from them!

I gave it that rating because the small is too big plus it's darker then stated. But I love the hair it is beautiful.

High quality, beautiful hair in a natural hair style. I'm a repeat buyer. I haven't found a better supplier. Fast shipping considering it comes from overseas.

Nothing like what I expected sadly

Used many times, same great quality as always, takes colour well, fast delivery

Purchased a 24 inch lace front wig for more than &400. Noticed after a few days that it was dry. Then after a few weeks I realized that the front and back were much shorter& the curl pattern was different from the longer length. At first I thought maybe they layered the wig by mistake. But, as the wig became dryer, it looked like two wigs not a wig that had been layered. I tried moisturizing but it did little to change the look of the wig. The response from the company is that they don’t make the wig fully 24 in to save the customer money! Instead they use two lengths! I’ve never heard of such a thing! If I select 24 in then o expect 24 in. And, the customer should be apprised beforehand and given a choice in the matter! They offered me $15 then $30 and said it was my fault since the wig had been worn! They can keep their $30. I will never order from them again! Beware!

Received a wig that was nothing like the style that i ordered. Although the return policy says they will refund for sending the wrong item they refused to pay the return shipping cost. Had to make a claim via paypal who reimbursed me for this scam.

Love how this company always sends me the correct custom size cap & colour I need unlike a few companies that have lied to me and sent me the incorrect size and I am not able to wear the wig! So I will keep purchasing from this company. :)

The wig is beautiful be far behind what I expected ! Fire comfortably and is easy to manage. Absolutely love it and have been getting comments on it ever since I put it on! Def will be reordering from this company !! Thank you guys so much !

I bought a wig meant to be 24 in 180 density not as described want to return but the company want to charge me a restocking fee in addition to me having to pay to return the hair, even though it’s not as described. They want to offer me $10 to keep it. It is a shame as this company used to be my go to for quality hair extensions and wigs. You can see my response from the company that even though the item doesn’t fit the description they want me to pay return so in effect you’re asking me to shoulder the cost of a faulty merchandise without considering the customer. This is crazy not to mention the restocking fee which they have not mentioned here.density is not as described! Hair is not as described as it’s supposed to be 100% human hair and it has synthetic fibre mix.