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Premiere Collectibles Reviews 

15,072
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,747 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, mentioning that items consistently arrive securely packaged and well-protected during transit. Consumers also enjoy the smooth ordering process, noting that purchases arrive safely alongside helpful certificates of authenticity that add value. However, some customers also noted significant shipping delays, with pre-ordered items sometimes arriving several weeks or months past their official release dates. A few people were dissatisfied when items arrived damaged due to inadequate packaging, or expressed frustration that signatures were placed on stickers instead of directly inside the books.

What people talk about most

Product

People report positive experiences with product, highlighting great item quality, secure packaging, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Order

Reviewers share mixed feedback about their ordering experiences, marked by low consensus. While some... See more

Quality

Users describe positive interactions with quality, highlighting that items consistently arrive in great... See more

Service

Consumers find service to be positive, highlighting professional communication, efficient operations, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 5 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
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1-star

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4.1

All reviews

(15,072)

2,766 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great autographed edition of A…

Great autographed edition of A Screaming Life by Kim Thayil

7 July 2026
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Reply from Premiere Collectibles

We're so glad to hear you appreciated the autographed edition! Thank you for sharing your positive feedback with us - we look forward to serving you again soon!

Rated 5 out of 5 stars

Wonderful experience.

Wonderful experience. Great customer service. I will be back.

16 March 2026
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Reply from Premiere Collectibles

We're so happy to hear you had a wonderful experience with our customer service! We appreciate your kind words and look forward to your next visit.

Rated 5 out of 5 stars

I placed an order for dokken signed and…

I placed an order for dokken signed and framed and I was skeptical after being disappointed by the framing of my foreigner record. I must say it was night and day from foreigner. The framing was first class and packaged very well. I hope they continue to use this company for framing and ditch the other one.

8 August 2026
Unprompted review
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Reply from Premiere Collectibles

We're so glad to hear that your recent Dokken order exceeded your expectations with its first-class framing and careful packaging! We truly appreciate you sharing your positive experience and valuable feedback regarding the framing! We are always striving to improve and your comments are very helpful.

Rated 5 out of 5 stars

Both autographs were very clear in the…

Both autographs were very clear in the book. The packaging kept the item very safe as well. Plus having two copies of the book included (one signed, one unsigned) was perfect to enjoy the book itself without damaging the signed edition.

6 July 2026
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Reply from Premiere Collectibles

We truly value your positive feedback! We are so glad to hear you were so please with your purchased - we look forward to serving you again soon!

Rated 1 out of 5 stars

Ordered book in January

Ordered book in January, received in July. Some pepple got updated status, I got nothing,
I won’t do business with you again.

12 July 2026
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Reply from Premiere Collectibles

We’re very sorry for the long wait and, especially, the lack of communication along the way. Waiting from January to July for your order without receiving the updates you expected is understandably frustrating. We know how important it is to keep our customers informed when an order is delayed, and we’re sorry we fell short here. We truly appreciate your patience and regret that this experience has left you feeling you wouldn’t order with us again - thank you again for your feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service

6 July 2026
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Reply from Premiere Collectibles

Thank you for your review! We are so glad you had a great experience - looking forward to serving you again!

Rated 5 out of 5 stars

Ordered from Australia some time ago

Ordered from Australia some time ago, however, reviewing now as only just saw a request from them to do so. Easy website to navigate and products delivered in excellent condition and in a timely fashion. Have ordered again since and same level of service.

11 November 2025
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Reply from Premiere Collectibles

We are so pleased to hear about your positive experiences with us, especially all the way from Australia! It's wonderful to know our website is easy to navigate and that your orders consistently arrive in excellent condition and on time. We truly appreciate your continued support and kind words.

Rated 5 out of 5 stars

Item made it safely to my Post Office…

Item made it safely to my Post Office box in great condition.

12 July 2026
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Reply from Premiere Collectibles

We're so glad to hear your item arrived safely and in great condition! We truly appreciate you taking the time to share your positive experience with us.

Rated 3 out of 5 stars

Excellent packaging, slow shipping and delivery

Item was packaged very well. However, it arrived over a month past when the title was released. I do know that signing for the preordered copies happened prior to the book's release, so I'm unsure of why it took so long for Premier Collectables to issue the pre-ordered copies in a timely manner. Maybe better preparation would be helpful when titles are anticipated to be high demand.

12 July 2026
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Reply from Premiere Collectibles

Thank you for your feedback. We’re glad your order arrived well packaged, but we sincerely apologize for the delay beyond the book’s release date. We understand the frustration of waiting on a highly anticipated preorder and appreciate your feedback as we work to improve fulfillment for future releases. Thank you for your patience and for choosing Premiere Collectibles.

Rated 5 out of 5 stars

Always prompt & secure shipping.

Always prompt & secure shipping.
Outstanding offerings

12 July 2026
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Reply from Premiere Collectibles

Thank you for your kind words! ✨We are so glad to hear it was such a great experience - we look forward to serving you again!

Rated 1 out of 5 stars

Not a real autographed copy…

Really dislike the way they sold this book as an autographed copy that you can opt to get PSA graded. First off, it’s not an autographed copy, but rather a sticker that Kim scribbled on and then thst sticker was stuck on one of the first cover pages. Just a very cheap way to offer an “autographed” copy.

12 July 2026
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Reply from Premiere Collectibles

We’re sorry to hear that the signed edition wasn’t what you expected. This edition features a signed bookplate, a collectible format where the author personally hand-signs a specially designed label that is then professionally placed inside the book. While the signature itself is authentic and hand-signed, we completely understand that a bookplate may not be what you pictured when purchasing an autographed edition. We appreciate your feedback and recognize how important it is for the type of signed edition to be as clear as possible when purchasing. Thank you again for your review and feedback!

Rated 2 out of 5 stars

Took a long time to ship past the book…

Took a long time to ship past the book release date. Poor communication after making contact asking for an update

12 July 2026
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Reply from Premiere Collectibles

We’re sorry for the delay and the lack of communication after you reached out for an update. We understand how frustrating it is to wait beyond a book’s release date, especially after contacting us for information. We appreciate your feedback and are working to improve both our fulfillment timelines and communication!

Rated 5 out of 5 stars

Great read and a good inside view of…

Great read and a good inside view of the history of barstool

12 July 2026
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Reply from Premiere Collectibles

We're so glad you enjoyed the read and found the inside view of Barstool's history insightful. Thank you for your kind words!

Rated 5 out of 5 stars

Just a fan

Just a fan, plus the signature was nice.

12 July 2026
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Reply from Premiere Collectibles

We are so glad you enjoyed the signature! Your positive feedback means a lot to us.

Rated 1 out of 5 stars

Book plate, not page signing

Listing never mentioned it was a book plate and not a signing on the actual page.

12 July 2026
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Reply from Premiere Collectibles

We’re sorry to hear that the signed edition wasn’t what you expected. We appreciate your feedback and recognize how important it is for the type of signed edition to be as clear as possible when purchasing. Thank you again for your review and feedback!

Rated 2 out of 5 stars

I purchased an autographed copy of a…

I purchased an autographed copy of a book. What i got was an autographed sticker that was applied to a book after the fact. I expected when buying an autographed copy of a book that the author would have held the book, not signing sheets of stickers to be applied later. I am very dissatisfied.

12 July 2026
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Reply from Premiere Collectibles

We’re sorry to hear that you were disappointed with your purchase. This edition features a signed bookplate, a common collectible format where the author hand-signs a specially designed label that is then professionally placed inside the book. The signature itself is authentic and personally signed by the author, but we completely understand that this may not have been what you expected when purchasing an autographed copy. We appreciate your feedback and will continue working to make the type of signed edition as clear as possible for our customers.

Rated 5 out of 5 stars

The book was delivered in a timely…

The book was delivered in a timely fashion and was undamaged.

8 August 2026
Unprompted review
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Reply from Premiere Collectibles

We're so happy to hear your book arrived safely and on time! We appreciate your positive feedback. Looking forward to serving you again!

Rated 2 out of 5 stars

Long wait times and no customer…

Long wait times and no customer support.
I prepaid for a signed book months in advance. The release date for the book came and went, and after 4 weeks of waiting I tried to inquire about the status through both an email and the Live Chat. Did not get a response to either one. About 5 weeks after the publication date, the item finally arrived. The lack of communication and wait time were unacceptable.

10 July 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your experience. We sincerely apologize for the extended wait and, especially, for the lack of communication while you were waiting for your signed book to arrive.

We understand how frustrating it is to have a release date pass and then not receive a timely response when reaching out for an update. While delays can occasionally occur with pre-order items, we recognize that we need to do a better job keeping customers informed when timelines change.

We’re glad the book ultimately arrived, but we understand that the experience leading up to its arrival fell short of the level of service we strive to provide. We truly appreciate your patience and feedback, and we’ll be using it to improve our communication and customer support moving forward - someone will be reaching out to learn more about your experience!

Rated 5 out of 5 stars

Excellent communication

Great order confirmation and shipping communication! My book arrived when they said it would in perfect condition with a certificate of authenticity guaranteeing the autographed copy is real. I would definitely order again from Premier Collectibles with trust and confidence!

6 August 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience. We look forward to serving you again!

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