It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more
Company replied
The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more
Company replied
Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more
Company replied
Company details
Written by the company
America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.
Contact info
37067, Franklin, United States
- cs@premierecollectibles.com
- premierecollectibles.com
4.1
Great
15K reviews
Asks customers to review
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The delivery was at least 3 weeks late
The delivery was at least 3 weeks late. I can't foresee myself ordering from them again.
8 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Took a ridiculously long time for my…
Took a ridiculously long time for my book to arrive
12 July 2026
Reply from Premiere Collectibles
We’re very sorry your book took longer than expected to arrive. We know the wait for a pre-order can already feel long, and an additional delay once the book is released is understandably frustrating. We’re actively working to improve both our fulfillment timelines and our communication when delays occur, so customers have a better idea of what to expect. We truly appreciate your patience and your feedback - thank you for your review!
Reply from Premiere Collectibles
Thank you for your wonderful review! We're so happy to hear you were pleased with the quality of your record and our fast, reasonable shipping. We truly appreciate your support!
Super duper!
28 October 2025
Reply from Premiere Collectibles
Thank you for your review! We are so glad it was a great experience - we look forward to serving you again!
The whole process sucked
The whole process sucked. The promised item was not delivered for over 5 weeks after the book came out with the excuse that the autograph stickers still had to be applied which takes 2-3 weeks. However, the artist was shown online prior to the release day signing reams of stickers. The delays were inexcusable and in sending the my address to Fed Ex, you missed the Unit number for my home, thus the book was delayed even further! I will NEVER EVER purchase anything from Premiere Collectables again.
12 July 2026
Photoshops promotional photos do not match actual product
I'm sure you've heard it many times before. The product did not live up to the advertising pictures. The ink on the autograph was not vivid as it was in the photoshopped version of the advertising. Did not get what I paid for and customer service response was lackluster if any response was given at all
15 July 2026
Was a great experience after the…
Was a great experience after the signing was done my order got here very quickly and in great shape
8 July 2026
Reply from Premiere Collectibles
We're so happy to hear that your experience was great and that your order arrived quickly and in excellent condition! Thank you for sharing your positive feedback.
Liars and cheats. Avoid at all costs.
Your company has terrible customer service, lies and cheats. You should be ashamed of your selves. Delayed shipment for months and months with no information and terrible customer service. Finally shipped and the order is wrong. Do not buy anything from this company.
11 August 2026
Bought a framed signed vinyl
Bought a framed signed vinyl. Item was delivered with the frame busted, glass shattered and damage to the vinyl cover. I have contacted their customer service regarding this but I have yet to hear anything back. I know they don’t ship it but perhaps they could package it bette. I’ll give updates to all.
11 August 2026
Unprompted review
Quality of the merchandise & the…
Quality of the merchandise & the awesome customer service !
26 June 2026
Reply from Premiere Collectibles
We're so happy to hear you're pleased with your experience - We truly appreciate your kind words! Thank you for your review!
Poor communication about purchase
Poor communication about purchase, took forever to receive, and too many unrelated marketing emails.
12 July 2026
Perfect best product!
14 July 2026
Reply from Premiere Collectibles
Thank you so much for your review! We are so glad you were happy with your purchase - looking forward to serving you again soon!
Great product and price
7 July 2026
Reply from Premiere Collectibles
We truly appreciate your positive feedback - thank you for your review! We look forward to serving you again soon.
Great autographed edition of A…
Great autographed edition of A Screaming Life by Kim Thayil
7 July 2026
Reply from Premiere Collectibles
We're so glad to hear you appreciated the autographed edition! Thank you for sharing your positive feedback with us - we look forward to serving you again soon!
Reply from Premiere Collectibles
We're so happy to hear you had a wonderful experience with our customer service! We appreciate your kind words and look forward to your next visit.
I placed an order for dokken signed and…
I placed an order for dokken signed and framed and I was skeptical after being disappointed by the framing of my foreigner record. I must say it was night and day from foreigner. The framing was first class and packaged very well. I hope they continue to use this company for framing and ditch the other one.
8 August 2026
Unprompted review
Reply from Premiere Collectibles
We're so glad to hear that your recent Dokken order exceeded your expectations with its first-class framing and careful packaging! We truly appreciate you sharing your positive experience and valuable feedback regarding the framing! We are always striving to improve and your comments are very helpful.
Both autographs were very clear in the…
Both autographs were very clear in the book. The packaging kept the item very safe as well. Plus having two copies of the book included (one signed, one unsigned) was perfect to enjoy the book itself without damaging the signed edition.
6 July 2026
Reply from Premiere Collectibles
We truly value your positive feedback! We are so glad to hear you were so please with your purchased - we look forward to serving you again soon!
Ordered book in January
Ordered book in January, received in July. Some pepple got updated status, I got nothing,
I won’t do business with you again.
12 July 2026
Reply from Premiere Collectibles
Thank you for your review! We are so glad you had a great experience - looking forward to serving you again!
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