Wanted to return an item and emailed the company but no reply where as they said they will reply within 48 hours. I’m an existing customer and not happy at all with the company. Will never buy from he... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts an... See more
The Lucca Jeans look and feel great, brilliant quality. There was an issue with my DPD delivery and my original delivery was not made properly. The team at Pré sorted this, and sent out a new pair of... See more
Wasn’t due to come till the Friday and arrived next day even after paying standard delivery. Fits well and love the colour/material of these bottoms. They are currently on sale so I’d Recommend anyon... See more
Company details
Written by the company
Prè London
Contact info
Solihull, United Kingdom
- info@prelondon.com
- prelondon.com
4.3
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tidy
Great choice and price quick delivery.
Fantastic fit and look amazing.
7 July 2022
Unprompted review
Reply from Prè London
Hi Mark, We really appreciate the 5-star review! Thank you and we can't wait to hear from you again. Cheers!
Have been buying for a good while now…
Have been buying for a good while now and have to say everything has been a 100% and any problems Rachel in customer services is always there to help and delivery times are super fast and your updated till your items arrive which is usually within 36 hours 5*****
5 July 2022
Unprompted review
Reply from Prè London
Hi Trevor, Thank you for putting your trust and confidence in our brand. We pride ourselves on our customer service and we are happy to hear that you are satisfied with our service. Thank you for the 5-star review. Cheers!
Great service
Great service. I ordered the wrong size so and to send them back. The turn around was really quick and the new size fit perfectly.
The jeans themselves are really good quality, look smart and feel comfortable.
4 July 2022
Reply from Prè London
Hi JB, We are happy to hear that you are satisfied with our service. Thank you for the 5-star review. Cheers!
Great tracksuit
Very fast shipment. Great fit, extremely comfortable. The sand color looks even better live. Will definitely order again.
24 June 2022
Unprompted review
Reply from Prè London
Hi, We are happy that you satisfied with your purchase. Hopefully, you will shop with us again in the future. Cheers!
Lovely design tee shirt
14 June 2022
Reply from Prè London
Hi Josephine, We really appreciate the 5-star review! We are happy that you satisfied with your purchase. Thank you and we are looking forward to hearing from you again. Cheers!
Worst quality
Without a doubt the worst clothing brand I have ever worn. Spent £150 on a tracksuit and some joggers. The letters on the tracksuit came off on the first wash. The joggers I use as a base layer as I'm not going to wear this brand in public, after a few washes theres now a hole where you've stitched on your brand name.
I left it too late to get a refund but thought id leave a review to warn people to avoid this low quality garbage.
9 June 2022
Unprompted review
Good service
8 June 2022
Reply from Prè London
Hi Rees, We pride ourselves on our customer service and we are happy to hear that you are satisfied with our service. Thank you for the 5-star review. Cheers!
They are amazing !!!!!!!
31 May 2022
Reply from Prè London
Hi Waleed, We are incredibly grateful that you took the time out to leave us a 5-star review. We are looking forward to doing business with you again. Cheers!
Jumper I bought fits perfect
Jumper I bought fits perfect, stylish clothes at a reasonable price.
9 May 2022
Reply from Prè London
Hi William, Thank you for putting your trust and confidence in our brand. We are happy that you satisfied with your purchase. Hopefully, you will shop with us again in the future. Cheers!
didn’t even receive my parcel terrible…
didn’t even receive my parcel terrible customer service
3 May 2022
Jeans were better than expected
Jeans were better than expected , really impressed for the money.
2 May 2022
Reply from Prè London
Hi Anthony, Thank you for the words, we are incredibly grateful that you took the time out to leave us a 5-star review. We are looking forward to doing business with you again. Cheers!
Great quality and fast delivery
Great quality and fast delivery, would recommend 100%
1 May 2022
Unprompted review
Reply from Prè London
Hi Maciej, Thank you for choosing to shop with us! We are happy to hear that you received your order on time and that you are satisfied with them. We appreciate the trust, thank you!
Very good very nice !!
Don’t normally leave reviews but I will say the jeans I’ve purchased from pre London are without a doubt the best looking & quality ever !! Will definitely be ordering again from these guys & gals 10/10
1 May 2022
Reply from Prè London
Hi Marco, We are glad to hear that you are happy with your purchase, we appreciate that you took the time out to share this with us. Thank you and we are looking forward to hearing from you again. Cheers!
Im normally size 32r in jeans but i…
Im normally size 32r in jeans but i decided to buy 32r and 34r to chose which best fits me better because i know every clothes comes different in sizes i know because this is not the first time it has happened when buying jeans online without trying it on first but 34r was the perfect fit for me so I returned the 32r, thanks for your service i will be buying more jeans from this company,
13 April 2022
Unprompted review
Reply from Prè London
Hi Mary, Thank you for putting your trust and confidence in our brand and thank you so much for your kind feedback.
Reply from Prè London
Hi Thomas, thank you very much for your feedback, it's much appreciated :) Hopefully, you will shop with us again in the future.
Reply from Prè London
Hi Wayne, We are happy to hear that you are satisfied with our cargos! Hopefully, you will shop with us again in the future. Cheers!
Nice tops thanks
31 March 2022
Reply from Prè London
Hi Paul, We are happy to hear that you are satisfied with our service!
Great service fast and efficient
8 March 2022
Reply from Prè London
Hi Kathy, thanks for your feedback, did you mean to select 5 star?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.