Weren't sure what was wrong with our pump systems on site. the technician came to site not long after initial call made to PPS. technician found numerous issues with our system as they went thr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeremy serviced our basement pumps today and did an excellent job. He arrived early, checked that an earlier start was convenient, and got straight to work. He explained clearly what he found while ch... See more
The guy who came round went above and beyond expectations. Nice, friendly chap who was able not supposed to be here to connect our pump to the internet but, on finding the chamber full of water and th... See more
Best experience so far because PPS responded quickly to my out of hours early morning call and said their engineer would phone ahead, which he did do. Turned up at time forecasted and Bashir did an e... See more
Company details
Information provided by various external sources
Basement Pump Servicing & Submersible Pump Station Manufacturer. Typical applications include pumping foul, surface and ground water.
Contact info
United Kingdom
- 0330 9000 999
- ppspumps.com
4.8
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic efficient and professional…
Fantastic efficient and professional fix to a pump (PPS/BRK/3384), Much appreciated!
1 December 2025
Unprompted review
Great service as always
Great service as always. Excellent information before and after pump service. Engineer called half hour before arriving, very knowledgeable and polite.
We have always received excellent service from PPS. Should be the standard of service for other companies. Thanks!
3 December 2025
Unprompted review
Friendly and polite team
Friendly and polite team, from office calls to the engineers.
They expert knowledge and support! Highly recommend PPS pumps
4 December 2025
Unprompted review
All went well
All went well - friendly team and got through everything neatly, safely and quickly
3 December 2025
Unprompted review
Great experience once again
Great experience once again for our annual service and check-up. Easily booked via email. Engineer was on time, friendly and very efficient. Two pumps serviced and a batter changed in less than one hour!
2 December 2025
Unprompted review
Professional and respectful service
As always, a respectful and professional visit from PPS! They cleanwd up after themswlves and put back the items they needed to move. Amazing team.
Thank you!
2 December 2025
Unprompted review
Excellent work
Excellent work! Efficient and polite maintenance team. Thanks!
1 December 2025
Unprompted review
Great service. Thank you!
Extremely efficient and polite young man.
Great service. Thank you!
1 December 2025
Unprompted review
Got seeing to very quickley
29 November 2025
Unprompted review
engineer was professional
engineer was professional, turned up on time even though another engineer who was due to come had called in sick. very efficient
28 November 2025
Unprompted review
As good as always
Comfortably in the time slot, efficient, polite, and friendly. As good service as always: we have used them for some 20 years and never had less than great service and help.
27 November 2025
Unprompted review
Pump Service
Jeremy serviced our basement pumps today and did an excellent job. He arrived early, checked that an earlier start was convenient, and got straight to work. He explained clearly what he found while checking the system and gave practical advice on what to look out for if the pump levels run high. Throughout the visit he was polite, friendly, and completely professional. The whole experience was smooth and genuinely helpful. I’m very happy with the service.
26 November 2025
Unprompted review
Top team
The booking/support team on the phone was great: fast and they got me an appointment first thing; the engineers were competent and nice. Great service, great experience.
24 November 2025
Unprompted review
fast and efficient
20 November 2025
Unprompted review
The service was efficient.
The pump service engineer was prompt, polite and friendly and carried out the service efficiently.
17 November 2025
Unprompted review
Regular service of basement pump
Quick, efficient, helpful, left immaculately clean. Thank you.
17 November 2025
Unprompted review
The engineer did not discuss with me…
The engineer did not discuss with me his post-service recommendations
10 November 2025
Unprompted review
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