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PowerPlay Reviews 

613
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TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mo... See more

Company replied

Rated 5 out of 5 stars

Great interface fast cash outs almost instant,I really like powerplay it's very user friendly.

Rated 2 out of 5 stars

Overall decent betting site but some weird bonus fine print where I would have won more money but I didn’t read the fine print. It’s still bonus money but the chat didn’t really give me a good answer... See more

Company replied

Rated 5 out of 5 stars

Honestly when I win the payment is in my account with in half an hour most of the time and that is great! I totally disagree with the ones that hold your money for 48 hours and then they send it to yo... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Casino
  4. Gambling Service
  5. Gaming service Provider
  6. Online Sports Betting Vendor

About PowerPlay

Written by the company

PowerPlay is an online gambling company providing sports betting and casino game services to Canadian players. We bring you major sports markets from around the world alongside a full lineup of casino games, all on a fast, reliable platform built for seamless play. Whether you’re on desktop or mobile, PowerPlay is designed for ease of use, speed, and smooth gameplay. What sets us apart isn’t just what we offer, but how we deliver it: bold, energetic, and built for players who want more than the ordinary.

Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.

For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.

PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).

Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.

Contact info

Promotion box for PowerPlay

Sign-up bonus for both Casino & Sports

Play 1000+ games & bet global sports with fast payouts & real support.

You should know

3.4

Average

TrustScore 3.5 out of 5

613 reviews

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3.4

All reviews

(613)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Doesn’t pay out much and it doesn’t…

Doesn’t pay out much and it doesn’t have a lot of game providers that I like

22 August 2026
PowerPlay logo

Reply from PowerPlay

Hello Amy,

We appreciate your feedback regarding the payout and game provider selection. We are always working to expand our offerings and improve the experience for our players.

Kind regards,
PowerPlay Team

Rated 5 out of 5 stars

Great Casino

By far, one of the best online Casinos. Great offers, fast withdrawals, excellent customer service.

22 August 2026
Unprompted review
PowerPlay logo

Reply from PowerPlay

Hello Mehdi,

Thank you for sharing your feedback.
We're glad you are satisfied with our service.

Kind regards,
PowerPlay Team

Rated 5 out of 5 stars

The graphic

The graphic

7 August 2026
PowerPlay logo

Reply from PowerPlay

Hi Shane,

Thank you for your feedback! We are happy to see that you are satisfied with our service.

Kind regards,
Nick
PowerPlay Team

Rated 5 out of 5 stars

Play for fun

Win more or lose it all

6 August 2026
PowerPlay logo

Reply from PowerPlay

Hi Jerry,

Thank you for your feedback, we appreciate it!

Kind regards,
Nick
PowerPlay Team

Rated 2 out of 5 stars

Slow support and sudden document requests ruined my time at PowerPlay

I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mostly with template answers that didn’t solve anything. The whole process left me more stressed than satisfied.
That’s why I looked at FieryPlay.plus next. The cash-out side worked without the long delays and support actually responded with useful information.

5 August 2026
Unprompted review
PowerPlay logo

Reply from PowerPlay

Hello Pol,

Thank you for your feedback. We are sorry to hear about your experience. We have requested your email address so we can locate your account and provide assistance with your case.
We look forward to hearing from you.

Kind regards,
Nick
PowerPlay Team

Rated 2 out of 5 stars

Never win always losing

Never win always losing

25 July 2026
PowerPlay logo

Reply from PowerPlay

Hello Malcolm,

We’re sorry to hear about your experience. Our games are RNG-based, meaning that the outcomes are determined entirely by chance and luck.

Kind regards,
Nick
PowerPlay Team

Rated 2 out of 5 stars

Sometimes when i get a bonus it dont…

Sometimes when i get a bonus it dont pay out hardly anything and it freezes right when. Im winning

30 July 2026
PowerPlay logo

Reply from PowerPlay

Hello Buck,

We are sorry to hear about your experience. We have sent you an email to follow up on the issues you mentioned and assist you.

Kind regards,
Nick
PowerPlay Team

Rated 4 out of 5 stars

Very good no problem

Very good no problem

22 July 2026
PowerPlay logo

Reply from PowerPlay

Hi Jacklyn,

We are truly happy to hear that you had such a positive experience with us. Thank you for sharing your kind feedback!

Kind regards,
Nick
PowerPlay Team

Rated 1 out of 5 stars

PowerPlay Casino

PowerPlay Casino – Auto-Applied Bonus Trap
On 27 July 2025 I deposited CAD 20 of my own money and won CAD 2,661.30. Minutes later the casino locked and removed the winnings, claiming I had accepted a 35x wagering bonus with a 10x max cashout.
I never opted in. No pop-up, no confirmation, no bonus visible in my wallet or transaction history at the time.
PowerPlay staff later admitted the bonus was applied automatically without consent:
- Manager Nick confirmed the auto-application and offered CAD 100 “compensation.”
- Agent Amorette stated: “Bonuses are automatically applied to all deposits. You should have known.”
No opt-in logs, timestamps, or wallet entries were ever produced.
I escalated to CasinoMeister. Max ruled against me on the basis of a single weak chat line while ignoring the staff admissions and complete absence of consent evidence. PowerPlay is listed/reviewed on that site.
This is a deliberate design: auto-apply high-wagering, low-max-win bonuses, then confiscate legitimate cash wins under terms the player never accepted. Curacao licensing provides no real protection.
Warning: PowerPlay looks normal until you win real money. Then the trap closes.
Screenshots, full chat logs, and staff admissions available on request.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Nice and Smooth great free bonus

Nice and Smooth great free bonus

10 July 2026
PowerPlay logo

Reply from PowerPlay

Hello Gabryel,

Thank you for sharing your feedback with us! We are happy to see that you are satisfied with the offered bonus.

Kind regards,
Nick
PowerPlay

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Never had difficulty to place any bets. Pay out takes extra few hours to be deposited but, experience overall has been great

10 July 2026
PowerPlay logo

Reply from PowerPlay

Hello Bob,

Thank you for sharing your feedback! We are happy to see that you are enjoying the website.

Kind regards,
Nick
PowerPlay

Rated 2 out of 5 stars

i don’t think i have ever been more…

i don’t think i have ever been more proud of my avccount, because i have been playing with my own account and have been doing so for a while when it was just blocked

1 July 2026
PowerPlay logo

Reply from PowerPlay

Hello Cesar,

Thank you for sharing your feedback. I have reviewed your case, and I see that your main account is still active. Other accounts under your name have been blocked, since only 1 account is allowed per user as per our Terms & Conditions.

Kind regards,
Nick
PowerPlay

Rated 5 out of 5 stars

It was really enjoyable experience…

It was really enjoyable experience powerful carts good track and good price I’ll come back agian was a lot of fun

2 July 2026
Unprompted review
PowerPlay logo

Reply from PowerPlay

Hello Lucas,

Thank you for your feedback! We are happy to see that you are enjoying the website.

Kind regards,
Nick

Rated 5 out of 5 stars

Excellent betting experience

I've had a great experience using this betting site. The platform is easy to navigate, deposits and withdrawals have been smooth, and customer support has always been responsive whenever I needed help. I also like the variety of sports and betting markets available, along with the regular promotions and competitive odds. Overall, it's been a reliable and enjoyable site to use, and I would recommend it to others looking for a trustworthy betting platform.

21 June 2026
PowerPlay logo

Reply from PowerPlay

Hello Seifeddine rabhi,

We are so happy to hear you've had such a great experience with our betting site! It's wonderful to know that our platform's ease of navigation, smooth transactions, and responsive customer support have met your expectations. We truly appreciate your positive feedback regarding our variety of sports, betting markets, promotions, and competitive odds.

Kind regards,
Nick

Rated 5 out of 5 stars

I’ve used the site for a very long time…

I’ve used the site for a very long time and the customer support is fantastic. Very helpful and will try their best to give you the Bonus that you deserve.

28 June 2026
PowerPlay logo

Reply from PowerPlay

Hello Kevin,

Thank you for your feedback! We are happy to see that you are enjoying the website.

Kind regards,
Nick

Rated 1 out of 5 stars
PowerPlay logo

Reply from PowerPlay

Hello Rachel,

Thank you for your feedback. We are sorry to hear that you were left disappointed with our website. As you probably know, the slot machines are RNG-based, and we have no control over the outcomes.

Kind regards,
Nick

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