Power Spares Reviews 

914
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding the right spare components on the website is simple, and ordered items usually arrive very quickly. People deeply appreciate the knowledgeable staff, very competitive prices, and overall professional assistance, making routine maintenance purchases exceptionally smooth, satisfying, and straightforward. However, some customers also noted that incorrect items were occasionally sent or sometimes did not fit their specific older machine models properly. A few people additionally experienced unexpected delivery delays with external couriers or found it somewhat challenging to reach customer support quickly by telephone.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive costs, affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more

Company replied

Rated 5 out of 5 stars

Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more

Company replied

Rated 5 out of 5 stars

I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more

Company replied

Rated 5 out of 5 stars

Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

914 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(914)

617 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lawnmower parts

Quick to dispatch/delivery with all parts being reasonably priced.

1 September 2026
Power Spares logo

Reply from Power Spares

Dear David,

Thank you for your review! We're glad to hear your lawnmower parts were reasonably priced and dispatched quickly.

Best regards,
Rukshal

Rated 5 out of 5 stars

Easy to order and reasonable prices

Easy to order and reasonable prices, good quality parts and very fast delivery.

1 September 2026
Power Spares logo

Reply from Power Spares

Dear Gavin,

Thank you for your feedback! We're pleased to hear you found our ordering process easy, our prices competitive, and our delivery fast.

Best regards,
Rukshal

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite

7 September 2026
Power Spares logo

Reply from Power Spares

Dear Phillip,

Thank you for taking the time to leave us a 5-star review! We're delighted to hear our team was helpful and polite.

Best regards,
Rukshal

Rated 5 out of 5 stars

Perfect Simples and Great…and easy to find and order what…

Perfect and easy to find and order what i wanted and delivery by the next day. Excellent prices to. Would recomend this company …..

7 September 2026
Power Spares logo

Reply from Power Spares

Dear Peter,

Thank you for your review and recommendation! We're thrilled you found the parts easily, enjoyed the next-day delivery, and appreciated our pricing.

Best regards,
Rukshal

Rated 5 out of 5 stars

Knowledge and Expertise

Knowledge and Expertise

26 August 2026
Power Spares logo

Reply from Power Spares

Dear Jim,

Thank you for the 5-star rating! We appreciate your trust in our team's knowledge and expertise.

Best regards,
Rukshal

Rated 5 out of 5 stars

No waiting time on phone

No waiting time on phone, the person I spoke to was helpful and was knowledgeable

3 September 2026
Power Spares logo

Reply from Power Spares

Dear Neil,

Thank you for your feedback! We're glad you experienced quick phone support and found our customer service team helpful and knowledgeable.

Best regards
Rukshal

Rated 5 out of 5 stars

Good stock

Good stock. Fair price and quick delivery. Thank you.

26 August 2026
Power Spares logo

Reply from Power Spares

Dear Jerry,

Thank you for your review! We're happy to hear you found our stock availability, pricing, and delivery speed to your satisfaction.

Best regards,
Rukshal

Rated 5 out of 5 stars

The spare parts came on time and they…

The spare parts came on time and they were very competitive in price

26 August 2026
Power Spares logo

Reply from Power Spares

Dear Kevin,

Thank you for taking the time to leave us a review! We are delighted to hear that your spare parts arrived on time and that you were happy with our competitive pricing.

Please let us know if we can assist you with anything else in the future.

Kind Regards
Rukshal

Rated 5 out of 5 stars

Powerspares had the item I needed

Powerspares had the item I needed, it arrived as promised and was perfect

2 September 2026
Power Spares logo

Reply from Power Spares

Dear Mr Richardson,

Thanks for sharing your feedback! We are glad we had the exact part you needed and that it arrived promptly and fit perfectly.

We appreciate your business and look forward to helping you again soon.

Kind Regards
Rukshal

Rated 5 out of 5 stars

Overall great experience

Great range of stock, very helpful staff and fast delivery, will be my go to for parts going forward

26 August 2026
Power Spares logo

Reply from Power Spares

Dear Tommy,

Thank you so much for the fantastic review! It’s brilliant to hear that you experienced fast delivery and great support from our team. We're thrilled to be your go-to supplier for parts going forward!

Kind Regards
Rukshal

Rated 5 out of 5 stars

Great service from these guys and a…

Great service from these guys and a very prompt delivery time.
Technical department is excellent particularly Paul Jones who I’ve dealt with on several occasions.
Great team

1 September 2026
Power Spares logo

Reply from Power Spares

Dear Paul,

Thank you for the great feedback! We are delighted to hear that you consistently receive prompt delivery and top-notch assistance from our technical team.

We'll be sure to pass along your special mention to Paul —he’ll be chuffed to hear it!

Kind Regards
Rukshal

Rated 5 out of 5 stars

Helpful and friendly in answering my…

Helpful and friendly in answering my query, this helped me buy with confidence.

1 September 2026
Power Spares logo

Reply from Power Spares

Dear Lewis,

Thanks for taking the time to leave a review! We're really pleased to hear our team provided helpful and friendly support so you could place your order with complete confidence.

Do reach out if you need any further assistance!

Kind Regards
Rukshal

Rated 5 out of 5 stars

Good products and fast service.

Good products and fast service.

24 August 2026
Power Spares logo

Reply from Power Spares

Hello,

Thank you for taking the time to leave us a review! We are delighted to hear that you were pleased with our products and swift service. Please let us know if we can assist you with anything else in the future.

Kind Regards,
Rukshal

Rated 5 out of 5 stars

Good & fast service

Helpful staff + very good & fast service

18 August 2026
Power Spares logo

Reply from Power Spares

Dear Jim,

Thanks for sharing your feedback! We're glad our team could help and that you experienced fast service. We appreciate your support and hope to serve you again soon.

Kind Regards,
Rukshal

Rated 5 out of 5 stars
Power Spares logo

Reply from Power Spares

Dear Paul,

Thank you for the great review! We're really pleased to hear you had such a positive experience with our products and service. Do reach out if you ever need any further assistance!

Kind Regards
Rukshal

Rated 5 out of 5 stars

Having exactly what I wanted at a price…

Having exactly what I wanted at a price I could afford.

28 August 2026
Power Spares logo

Reply from Power Spares

Dear Dr Owen,

Thanks for leaving a review! We're delighted we had exactly what you were looking for at an affordable price. We appreciate your custom and look forward to helping you again.

Kind Regards,
Rukshal

Rated 5 out of 5 stars

Great service

Excellent service all round highly recommend 👍

21 August 2026
Power Spares logo

Reply from Power Spares

Dear John,

Thank you so much for the 5-star review and recommendation! We're thrilled to hear you had an excellent experience across the board. Please let us know if you need anything else in the future.

Kind Regards,
Rukshal

Rated 5 out of 5 stars

Help in finding correct parts for my…

Help in finding correct parts for my mower. Quick turnaround time from ordering to delivery, excellent customer service.

21 August 2026
Power Spares logo

Reply from Power Spares

Dear Gregory,

Thank you for taking the time to leave us a review! We're delighted to hear our team helped you find the correct parts for your mower and that you experienced a swift turnaround and great customer service. Do reach out if you need anything else!

Kind Regards,
Rukshal

Rated 5 out of 5 stars
Power Spares logo

Reply from Power Spares

Hello,

Thanks for sharing your feedback! We are really pleased to hear that everything arrived as expected and worked properly. Please let us know if we can assist you with anything in the future.

Kind Regards,
Rukshal

Rated 5 out of 5 stars

Ordered one day came to me next day…

Ordered one day came to me next day very good service

16 April 2026
Power Spares logo

Reply from Power Spares

Dear Ron,

Thank you for the great review! We're thrilled to hear your order arrived the very next day and that you were happy with our service. We look forward to helping you again soon!

Kind Regards,
Rukshal

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