POTAGE Reviews 

1,461
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Potage ...... First delivery Parcel arrived right on expected time. I did find opening the box difficult , no indication were to start to open box, an arrow would be helpful. Meals very well pac... See more

Company replied

Rated 5 out of 5 stars

Well packaged delivered on time. Meals can be unusually high quality and varied. As a midday lunch they are excellent altho I'm not sure they might do well to rethink cooking instructions as heating... See more

Company replied

Rated 5 out of 5 stars

I was disappointed to read Potage has closed. They were a god send during lockdown! I ordered many times and enjoyed all of the meals - just the right size and very tasty. Shame :-(

Rated 5 out of 5 stars

Efficient and delicious! I think possibly the meals for one could be a bit larger … and the cauliflower/kale macaroni cheese was also scrumptious but although the serving was for 2, it was not really... See more

Company replied

Company details

  1. Frozen Food Store

Written by the company

Deliciously healthy frozen meals delivered, founded by Georgia. We're on a mission to make deliciously healthy eating easy and enjoyable for everyone. Even good cooks enjoy a night off. Fill your freezer with our meals and give yourself more time for what really matters.


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4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

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Rated 5 out of 5 stars

Wow So Tasty what a treat.

I’m over the moon to discover Potage. I gave it a try & ordered three meals for two of us. First impression was it arrived bang on time & was perfectly packaged in the correct size box, no waste at all. Meals were still frozen. The best wit was how tasty the meals were. I will be putting in a monthly order for certain. Thank you Potage, what a treat. I can honestly say the cottage pie was the best I have ever tasted, a real treat.

10 October 2022
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Reply from POTAGE

Hi, thanks for your review! We are so pleased to hear that you have enjoying our meals and that you are happy with our delivery service.

Rated 5 out of 5 stars

Best present ever

I gave 4 different meals to a friend who has just come out of hospital and it was so well received. Delicious food thst could have been made by me!

4 October 2022
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Reply from POTAGE

Hi Maya, thanks for your lovely review!

Rated 3 out of 5 stars

Good good, but order incomplete

The food was good, as always, but the order was delivered incomplete. Only when I flagged it up, was any acknowledgement of anything wrong with the order noted and dealt with. I got the impression that if I hadn’t said anything, Potage thought the order was ok.

28 September 2022
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Reply from POTAGE

Hi Ed, thanks for your feedback. Once again, I'm sorry that you were missing some items from your order. I have logged the packing errors and I've sent the missing items to you. Thank you for bring this to our attention.

Rated 5 out of 5 stars

Recommend over other freezer meals.

Really tasty and easy to make. Feels homemade. We have a 6 month old baby and I buy them for when my husband is away so I can have what feels like a home cooked meal quickly in the couple of hours I get to myself in the evening.

3 October 2022
Rated 4 out of 5 stars

Delivery Com pany

Potage meals are very good however, Your delivery company (for the 2nd time) left the order on the doorstep in full view of the street and did not ring our bell or use the knocker. So once again it was left outside the house. This time for an hour before a neighbour alerted me.

21 September 2022
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Reply from POTAGE

Hi Stella, thanks so much for your feedback and totally understand your frustration. Sadly, some things are out of our control and on the odd occasion we are let down by our courier it is really disappointing. We are constantly reviewing options to find the best solution for deliveries to happen as they should, every time. We will also be sure to follow up on your deliveries as we always flag any issues to hopefully ensure they don't happen again. If you have any further problems in the future please do let us know. Best wishes.

Rated 5 out of 5 stars

In one word: OUTSTANDING

In one word: OUTSTANDING! Potage has totally changed our lives for the better! With both people in the household working and yet still wanting to eat balanced, tasteful, home-cooked meals, we really struggled, but we haven't looked back after finding Potage. The meals are wonderful- taste better than anything I was making at home- wonderful selection, plenty of vegetarian options, minimal waste, and the service is impeccable. We have been customers for months now, talk about it to all of our friends and family, and remark nearly every time we sit down to enjoy our meals how happy we are to have found Potage. We honestly couldn't be happier!

30 September 2022
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Reply from POTAGE

Hi Brenna, WOW! What a wonderful review, thank you so much for such brilliant feedback. It's so nice to hear and we're delighted you enjoy the meals so much!

Rated 5 out of 5 stars

Best food ever

I'm on my second delivery of Potage meals. They are so tasty and very generous portions. I live by myself and don't particularly like cooking, with Potage meals I get organic and tasty home cooked food delivered to my door at a very competitive price.

22 September 2022
Rated 3 out of 5 stars

We find delivery is not great

We find delivery is not great, but hopefully it will improve. Some dishes is really good and some are not to our liking. Still trying out different dishes, Fish Pie was off because of the delivery taken too long and dry ice evaporated when we got it. I like the Thai Green Curry, didn't like the beef bouginon, beef was really tough, I did what the package time said.

13 September 2022
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Reply from POTAGE

Hi Alice, Thanks for your feedback. We've sent you followup emails regarding the delivery and the fish pies. Please do get in contact if you have any further queries. It's great to hear that you are enjoying the Thai Green Curry.

Rated 3 out of 5 stars

The shepherd's pie contained minced…

The shepherd's pie contained minced bone which I found offputting

18 September 2022
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Reply from POTAGE

Hi Paul, really sorry to hear this and thank you for letting us know. We'd love to follow up on this with you so I will drop you an email. Best wishes.

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