We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more
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Review summary
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Used Post Office Travel Money Card on a global trip earlier this year. Very easy to use, easy to top up and easy to check balances. Better than carrying lots of cash. I felt safer with my money. Could... See more
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Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more
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Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more
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Company details
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5K reviews
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Fantastic for my teenage lad in France…
Fantastic for my teenage lad in France on a school trip. Easy, and safe from pickpockets in Paris in a zipped trousers pocket. The PIN code also protects the money if it is stolen, so he's safe and sound. It has helped to make his first big trip feel reassured.
15 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Claire,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
HIGHLY RECOMMEND!!!
HIGHLY RECOMMEND!!!! Can use this very easily just like a bank card with no charges I was very nervous as I use cash every where no need very easy will use this every time I go away !!
15 July 2026
Reply from Post Office Travel Money Card
Dear Customer,
Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
28/29 April this year.
An Post, the Irish Post Office does not recognise the card for use in their branches for withdrawal or deposit purposes.
15 July 2026
Reply from Post Office Travel Money Card
Dear James Wentworth,
Thanks for your feedback. We understand how inconvenient this can be while travelling. We've shared this feedback with the relevant team to further investigate.
Post Office Travel Money Card
It what we needed on holiday we will…
It what we needed on holiday we will start saving for the next year.
15 July 2026
Reply from Post Office Travel Money Card
Dear Ian,
We're glad our services helped you plan your holiday budget.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Di NOLLER,
Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Agents are polite and very helpful.
15 July 2026
Reply from Post Office Travel Money Card
Dear Michelle Evans,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
Please do to set up an easy to use
15 July 2026
Reply from Post Office Travel Money Card
Dear Matthew Smith,
Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
I wanted to l have got being on holiday…
I wanted to l have got being on holiday with my post offices travel money card
15 July 2026
Reply from Post Office Travel Money Card
Dear Miss Ann Heath,
Thanks so much for your feedback. We always aim to make spending abroad simple and hassle-free.
Post Office Travel Money Card
Help build up for Portugal and France…
Help build up for Portugal and France this year hopefully accept euro
15 July 2026
Reply from Post Office Travel Money Card
Dear Darren,
We appreciate your positive feedback regarding topping up currency without hassle.
Post Office Travel Money Card
easy to set up and use
15 July 2026
Reply from Post Office Travel Money Card
Dear Susan,
We appreciate your positive feedback and are happy you found our card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Great rates easy to use will recommend…
Great rates easy to use will recommend to others AAA111
15 July 2026
Reply from Post Office Travel Money Card
Dear David,
Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Euro card top up…
Just wanted to top up our Euro account for our holidays all went smoothly.
15 July 2026
Reply from Post Office Travel Money Card
Dear Richard,
We're happy to hear that loading and using the card abroad was easy for you. Thank you for sharing your positive experience.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Rebecca,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Raised atm dispute 50 days ago
Raised atm dispute 50 days ago, quoted max 45 days, refused to refund it after still no response from atm provider
22 May 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Paul,
Thank you for your feedback. We’re sorry for the experience you described. We’d love to understand more and help if we can. Please feel free to call us on 0344 0335 0109 or +44 20 79 37 02 80 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
AVOID UNLESS YOU WANT NO ACCESS TOO YOUR MONEY
I had my card blocked well over 7 days ago. I have sent multiple emails and several phonecalls later and still have my money in a blocked account. I provided transactional proof, id and statements and still have no access to my account. Avoid at all costs unless you want your money locked into a card you cannot get. I have contacted financial ombudsman and will take to social media to name and shame. And no, please don't reply saying call us to resolve because you don't resolve they just ignore you.
13 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Greyhound Girl,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109 or +44 207 937 0280 if calling from abroad. Alternatively, you can reach us by email on info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Stressful Holiday
First time I had this card was a few years ago and never ahd an issue. Got a new card to travel to Switzerland, japan and Singapore. It was the only thing that ruined my holidays! Unablt use the app to transfer money in at all!!! Despite speaking to customet service, which was no problem calling them and talking to them. The major drawback is the app itself. It keeps saying unable to fetch exchange rates and I always have to re link tha card!!!! Cost me fortune on international transaction fees. Never again! This is now a waste of time....If you want a stress free holiday, use an alternative!
13 July 2026
Unprompted review
Reply from Post Office Travel Money Card
We appreciate you bringing this to our attention. We're sorry you encountered issues and understand how inconvenient this can be while travelling.
We’d love to understand more and help if we can, and have reached out o gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email .
Post Office Travel Money Card
Excellent service.
Due to a suppliers system being hacked we were scammed out of a, small, sum of money. The PO contact 'phone was answered promptly and the assistant helpful.
The claim, a refund and a replacement card all dealt with within a week.
3 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear David,
Thank you for your feedback. We appreciate your review, and it's great to hear your positive feedback regarding our staff's assistance.
Post Office Travel Money Card
Excellent card to use in Tunisia 🇹🇳
Excellent card to use in Tunisia 🇹🇳
You can exchange pounds and euros when paying as Tunisia is a closed country with currency. This card was wonderful to pay for meals. Also very good in large store or supermarket.
10 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Sue,
We're happy to hear that loading using the card abroad was easy for you. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Simple and easy to organise and use
Simple and easy to organise and use. Easy to top up funds to be available and just extremely useful!
Excellent service!
11 July 2025
Reply from Post Office Travel Money Card
Dear Jonathan,
We appreciate your positive feedback and are happy you found our card easy to use and top up. It is great that you are enjoying the experience.
Post Office Travel Money Card
Terrible customer service
Terrible customer service. I've requested support for the last 6 months and haven't received any notification other than the automated response. Not happy at all.
10 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Gary Wilson,
We’re sorry to hear you aren't fully satisfied. We’d love the chance to help or answer any questions you may have.
We’ve requested a bit more information via Trustpilot, you should receive an email from us shortly. Or you can reach us at 0344 335 0109 or +44 207 937 0280 if calling from abroad, or by email at info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
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