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Post Lake Lending Reviews 16,904

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TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and respectful demeanor, making the application process smooth and pleasant. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, explain everything in detail, and are able to answer all questions. The overall service is often described as quick, easy, and reliable, with many users appreciating the efficiency of the approval process. However, some people were dissatisfied with the payment process, mentioning issues with funds taking too long to deposit into their accounts or difficulties with managing their loan information. A few other people also felt that the interest rates were high or experienced problems with communication regarding payment schedules and account balances.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Staff

Customers had positive experiences with staff. Many reviewers found representatives to be professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great customer... See more

Payment

Clients share ambiguous opinions on payment. Many customers express frustration with high interest rates,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the ease and speed of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Legit fast and reliable. So sick of wasting my time, couldnt find an actual solution to my needs. Post Lake actually did not approve my first application, but after working out some kinks…. I applied... See more

Rated 5 out of 5 stars

Like I said they are very courteous and kind. I received my loan and so I didn't feel like I was paying to much back i received a call to help with my concerns and worked out a plan so I didn't feel l... See more

Company replied

Rated 5 out of 5 stars

Once I repaid my 1st loan, I was offered a higher amount for my next one. This came when I needed the help & thankful for the simple instructions, speedy transaction & kind service.

Rated 5 out of 5 stars

Representative was very respectful and patient. Explained everything in great detail. This wasnt my first time doing business with Post Lake. My other experiences were just as pleasant. I will continu... See more

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

Your credit score is not what Post Lake Lending looks at, despite that it can be a plus, but Post Lake Lending determines your eligibility based off your ability to repay the money and the information you provide. They have their own lending standards that does not depend on your credit score but on other factors that give them an idea that you are borrower who will be able to pay your loan on the schedule set out in your loan agreement.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

I borrowed $1,700 and I already paid…

They made it right. They stopped the payments issued a refund my last payment. I’m so glad I answered and who I dealt with I’m so glad she hung in there with me I was difficult to deal with but I’m satisfied with the outcome, thank you post lake lending.

19 December 2025
Unprompted review
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Reply from Post Lake Lending

We’re sorry to hear about your experience and understand how frustrating this situation must be. We take concerns like this seriously and would like the opportunity to review your account and assist further—please contact us directly at your earliest convenience and ask to be transferred to a resolution agent so we can work toward a resolution.

Rated 1 out of 5 stars

DONT USE POST LAKE

Please if you have someone else to borrow from do so an $800 loan is costing me $5,000 the interest rates are insane so find somewhere else!!!! I made a huge mistake

7 May 2026
Unprompted review
Post Lake Lending logo

Reply from Post Lake Lending

We sincerely apologize for your experience and the distress this has caused. Your feedback is very important to us, and we would appreciate the opportunity to address your concerns directly. Please share a convenient time and contact number so we can arrange a callback and assist you further.

Rated 1 out of 5 stars

Scam no way i got approved for 200 and…

Scam no way i got approved for 200 and yall expect 1700 back

6 May 2026
Unprompted review
Post Lake Lending logo

Reply from Post Lake Lending

We hear your concern—please give us a call so we can review your account and work with you on a more manageable payment plan.

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