Nationwide Services Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolute JOKE, DO NOT USE

Absolute joke, over £100 taken out of my bank account in 2 days over a weekend for a monthly subscription that should cost £14.99 with no reason so far what for.
Call them and they have to pass calls to outside people and never get a phone call back.
This must be a scam!
Feeling very unsure and nervous with this company holding my bank details

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Uncaring liar's…

Was looking into getting an address,for mailing,couch surfing and using my sister's address.Seriosly grieving for my mother who'd just died,my head was everywhere, didn't really know what I was doing.Instead of taking a month and trying it out,in a moment of madness at 2 0clock in the morning I signed up for a year.Went to bed, immediately regretted it in the morning,contacted them and told them my circumstances,was told that I should send an email explaining the situation of why I needed to cancel & their sure that in the circumstances I would receive a refund,liars.Did this on a number of occasions and spoke to various people, who were helpful and very sympathetic up to the point of giving me a refund.In the end I was told i should have read the t& C's and they dont do refunds,im sure they could have ,as a sign of good will but they chose not to,will not be even using their service,i hope their happy and when i said id be reporting them on trustpilot,SHE said doesn't matter were not on it,took awhile,but you are now and i hope people see this and think what an uncaring lot of b....... And Don't Use This Service ❌❌❌❌❌❌❌❌❌❌👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎❌❌❌❌❌❌❌❌❌❌❌👎👎👎👎👎👎👎👎👎👎❌❌❌❌❌❌❌❌❌❌❌❌❌👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎❌❌❌❌❌❌❌❌❌❌👎👎👎👎👎I've put liars, because they said that under the circumstances they were sure I'd receive a refund,I'd call that an untruth,slander,I'm sure your telephone calls are recorded for training purposes,so I'd be made right,no slander,just the whole truth ,not sure of correct date went on for over a week

21 October 2024
Unprompted review

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