www.popvil.com Reviews 1,230

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the vibrant colors and well-made materials of the items. Many people found the customer service to be excellent, noting their responsiveness and willingness to assist with exchanges and sizing issues. The ordering process and delivery were generally smooth, with many receiving their items in a timely manner. However, some customers also noted that sizing can run small, often requiring exchanges. A few other people also felt that their orders were not received or experienced difficulties with returns and refunds, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers had positive experiences with product quality and appearance. Many reviewers praised the vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the very good quality... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the quick and responsive... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong size bikini top, twice. I emailed customer service and they were wonderful at taking care of my return/exchange! The swim suit I ordered was great quality and the colors were so vi... See more

Rated 5 out of 5 stars

Great company and great customer service. I purchased a bathing suite. The quality is great. Colors are bright and vibrant. I had an issue with sizing and was able to get it resolved with customer ser... See more

Rated 5 out of 5 stars

I really wanted a super-bright 2 piece for this summer’s pool season and am blown away by the vibrancy of my suits! One did arrive that was less stretchy than expected/ran small and even though I size... See more

Rated 5 out of 5 stars

I bought two Popvil suits for a tropical vacation. Both fit and looked terrific, very good support from straps and bust construction and great design at the leg line and butt. One of the suits had a p... See more


Company details

  1. Swimwear Store
  2. Women's Clothing Store

Written by the company

Welcome to Popvil.com! Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality service

I recently ordered two bathing suits from Popvil, and I couldn’t be happier with my experience! Both suits looked look exactly as described—flattering, comfortable, and great quality. It’s always a relief when online purchases turn out even better than expected.
On top of that, their customer service was excellent. They were responsive, helpful, and made the entire process smooth and stress-free. It’s clear they care about their customers and stand behind their products.
I highly recommend Popvil and will definitely be ordering from them again. Five stars all the way!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve never worn a 2 piece until now!

I have NEVER been able to find a 2 piece that I am comfortable in until I found Popvil. I absolutely love this bathing suit! Definitely encourage you to size up, except for the bikini bottoms! Get your normal size in those! Customer service has been top notch!

24 March 2026
Unprompted review
Rated 2 out of 5 stars

Terrible Return Service - hidden fees - avoid at all costs

Ordered 4 items to try on - 1 dress, 3 swimsuits. 1 swimsuit and the dress looked great and I was happy with the fit. 2 were just unflattering, one was too short for my torso and the other was bulky in a weird way.

This is where the issue starts. I logged onto the site to start a return for the 2 items, and was unable to do so. I emailed customer service and they told me they could only refund me around $26 for 2 bathing suits that were $39 each. I told them their numbers were off....we are a week into going back and forth over a refund of what I calculate to be $67. The last exchange they came back with this morning and said they could give me $56. I again replied that the math was wrong.

I have asked for a proper return receipt, detailing the charges and shipping label at least 4 times. They have been unable to produce one.

The 2 items I am keeping are not worth the hassle of getting these other items returned. I will be sticking to Cup of She in the future for online bathing suit orders.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I finally found a swimsuit company that…

I finally found a swimsuit company that can work with me. I’m able to order the tops and the bottom separately to actually fit my body, though I underestimated the sizing of my top. I reached out to them and they are willing to send me a bigger size this has been so easy for me compared to other sites. Thank you so much for being my new favorite place to shop

19 March 2026
Unprompted review
Rated 5 out of 5 stars

The suits were great

The suits were great. I had to make a change in sizing after ordering and customer service helped no problem. Afterwards I needed a new size and they were able to help me with that as well. Happy with my new swim suits and customer service

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Order came in and it was the correct…

Order came in and it was the correct product but sizing was not accurate. I reached out to customer service and conversed with them regarding my issue and they said they would send a replacement! Love the colors and design but def size up!

12 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look