Poptop Events Reviews 3,580

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service, often highlighting their proactive and engaging approach. The booking process is frequently described as easy, simple, and straightforward, with many appreciating the clear communication and quick responses. People also commend the quality of the products and services, noting the excellent entertainment, delicious food, and overall positive user experience. However, some customers were dissatisfied with specific aspects of the service, mentioning issues like a lack of promised staff members at an event or bland food. A few reviewers also expressed disappointment with the company's communication regarding membership cancellation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and straightforwardness. Many... See more

User experience

People report positive experiences with user experience. Customers found the website easy to use, simple, and... See more

Product

Customers had positive experiences with product offerings. Many reviewers praised the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Murder Mystery Evening – A Brilliant Experience!

From start to finish, the evening was incredibly well organised. Poptop was responsive to all our requests in the lead-up, and everything was planned with great attention to detail. On the night itself, Phil was fantastic — he brought great energy and helped everyone get into character, which made the whole experience even more immersive and fun.
Everyone had a fabulous time, and we’ve had many compliments from the group since. A huge thank you for making it such a memorable evening!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing fun and great experience

So easy to book and message if I had questions prior to event.
On the day, the drivers both there and back were amazing! Both called prior to arriving and were just brilliant.
Would definitely recommend

26 October 2025
Rated 1 out of 5 stars

Absolutely piss poor on the DJs end…

Absolutely piss poor on the DJs end when we set our own price's and poptop take an absolute chunk of the money

My honest opinion people just ask friends or family word of mouth is the strongest thing 🙏

29 October 2025
Unprompted review
Poptop Events logo

Reply from Poptop Events

Hi Paul,

Thanks for your review.

Poptop supports thousands of Suppliers across dozens of categories in getting more and better bookings for their services. We have multiple in-house teams to support with corporate lead generation and supplier/client services and aftercare.

Every service listed on Poptop, of which there are many thousands, is manually reviewed with assistance and advice given to ensure maximum accuracy for clients and service potential for our Suppliers.

We also assist suppliers with marketing efforts, using our ability to centralise ad spend to benefit many suppliers more effectively than they would be able to as a small business. We are passionate about making business as easy to do and as fun to do for everyone involved, especially during these difficult times.

We are also working in pioneering ways with AI to make booking a Supplier as easy as possible for clients as well as exploring new markets this technology may open up for the benefit of all of our Suppliers.

Suppliers remain in complete control of their listings and the money they earn and when they work. We do not charge them for any service up front and listing with Poptop is entirely free. Our revenue comes as a 12% fee to the Supplier on each booking.

I am sorry that you have not enjoyed your time listing with Poptop. Our team are always available to work together to improve the performance of any Supplier working with us.

Best wishes,
Poptop Team

Rated 4 out of 5 stars

Beautiful Bar and Service

When myself and my now wife had the issue all bride and groom dreads of pulling out, months before the wedding. I booked poptop ina blind panic.

It's safe to say that my anxieties as the groom reduced as I clammered to seek confirmation that the bar had been successfully booked.

However, when I got in touch with James it was very reassuring and they even accepted requests outside of their menu at no expense.

The bar arrived promptly, shortly before the nuptules where to go ahead and throughout the day, all I can say is the lady on serving was so warm, kind and lovely to speak to, with great service.

My only grievance is that it stated 2 bar staff would be in attendance for the event and I feel like it would have been fairer on her during clean up at the end of the night.

In summary, I believe the prices of the drinks was very fair and that everyone appeared to enjoy themselves and I would very much recommend them in future.

25 October 2025
Rated 5 out of 5 stars

Fantastic - would recommend

Brilliant communication before the event! Then friendly and fast service from the team, and absolutely delicious fish and chips, with vegan and veggie options too.

25 October 2025
Rated 5 out of 5 stars

Thumbs up Company for all your entertainment

It’s a great company you can find most events for entertainment and I have already passed this company on to several people . It’s easy to use and you get an immediate response . I picked out a chief for European food and my daughter picked actors all arrived on time .i wood definitely recommend this company and have you can certainly find most of your needs on this site for your enjoyment.

25 October 2025
Rated 5 out of 5 stars

Excellent Entertainer

I booked Andy King of Swing through Poptop and he was brilliant! We had an unfortunate last minute change of venue which I had no control over and Andy was so good and accommodating and was happy to go along to the new venue. His set and voice were fantastic and he did all the songs I chose justice and provided a really memorable baby shower for my sister. Thank you so much, Andy!

25 October 2025
Rated 5 out of 5 stars

Poptop great, reliable place to find vendors for all sorts of occasions

So we used Poptop to find a pizza street food vendor for our wedding, it was really simple, easy and straightforward to use. Easy to communicate with supplier and super simple to book. We used Spencer Street Kitchen by Precious Events. The staff from booking, to queries and the event were nothing short of exceptional. Thank you so much Poptop for helping us find them! Would definitely use again and recommend!

18 October 2025
Rated 5 out of 5 stars

Great experience and would recommend Tony

Great experience with Tony Balloonman... was prompt (early!), completely at ease, kids loved him, we loved him, he rolled out all the classics so it was great fun. Kids all loved the balloon animals and had them rolling in the aisles. Would 100% recommend.

20 October 2025

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