Today we had a lovely lunch at Polhill served by very polite and helpful staff. I also purchased 3 pairs of Skechers at the Pavers department and was assisted by a most helpful assistant without whom... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly staff. Always well stocked for garden needs. However fresh food on sale vv expensive tho and not competitive sadly. However the eggs are superb and cooked beetroot. Lovely to get a fre... See more
Company replied
Enjoy every visit! For the garden, pets or wildlife, tea/coffee or lunch. Great stock of plants, pots, soil etc. Fantastic fruit & veg shop. Wide range of suppliers for non gardening items. Can always... See more
Company replied
We arrived early and the whole site was super clean and tidy. We enjoyed our complimentary coffee and breakfast. The plants all looked healthy and well cared for. The range of items is colossal and a... See more
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Company details
Written by the company
Family-run since 1964, Polhill Garden Centre in Sevenoaks, Kent, has become a trusted name for all your gardening needs. Our main pillars are value, choice, and expertise, ensuring we provide exceptional quality and service to our customers. Whether you’re looking for a wide variety of plants, tools, outdoor furniture, or seeking expert advice, Polhill Garden Centre is your go-to destination. Visit us today and discover why generations of families in Kent continue to trust us for their gardening and outdoor living requirements.
Contact info
Polhill Garden Centre, London Road (A224), TN14 7AD, Sevenoaks, United Kingdom
- +44 1959 534212
- info@polhillcentre.co.uk
- polhill.co.uk
4.8
Excellent
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love coming to Polhill
I absolutely love coming to Polhill. From the plants. Tea room and the butchers. Love it. Everyone is so friendly
12 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and kind words about our staff. Hope to see you again soon.
It’s a brilliant garden centre
It’s a brilliant garden centre. I HATE being asked for feedback on everything these days though!
14 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you so much for the 5-star review. I am delighted to hear that you have had a positive experience at our garden centre.
I completely understand your feedback about review prompts, however, we gently prompt our visitors because people are statistically much more likely to share a review when something goes wrong than when they have a great experience. Asking for feedback helps ensure that positive visits like yours get represented, too.
I truly appreciate you taking the extra moment to leave us such high praise despite the prompt. We look forward to welcoming you back again soon.
It’s a very nice place to go for a…
It’s a very nice place to go for a scroll but us as a family of 6 can no longer eat a big meal because the prices went uphill a lot. Until a couple of years ago we could do it!
4 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for taking the time to share your feedback with us and for visiting as a family.
Regarding our restaurant pricing, we strive to offer top-quality, freshly prepared food and ingredients, and our prices reflect the standard of dining we provide. We continually monitor the market to ensure our menu remains competitively priced alongside other similar high-quality restaurants.
I completely understand that dining out as a family of six is a major investment, and we truly appreciate your past custom. We hope to welcome you all back again soon, whether for a meal or just a pleasant visit!
Good place to spend time in
We always enjoy our visit to polhill the variety of goods is excellent and the multitude of plants is incredible the service at novells is quick a fair price.It takes us usually 25 minutes to travel but worth it
28 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you so much for taking the time to leave such a wonderful 5-star review!
I am absolutely delighted to hear that you enjoy visiting Polhill and that our selection of plants and goods makes the 25-minute journey worthwhile for you. It’s also brilliant to know that you had a great experience at Novells with quick service and good value.
We truly appreciate your continued support and look forward to welcoming you back again soon!
Such a wonderful garden centre
Such a wonderful garden centre. Really lovely staff, great selection of plants (indoor & out), garden furniture as well as some great retail options for general shopping. The farm shop & butcher is great too. Absolutely love Novell’s restaurant and the smaller coffee stand by the houseplants. Really lovely food options, always delicious & great cakes too!!
8 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. I will pass on your postivie feedback to the farm shop and Cottage Farm butchers. We hope to see you again soon!
Always great service and staff
Always great service and staff, good variety of products. Good price and a lovely day out
4 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. We look forward to welcoming you back very soon!
Great choices.
Great choices.
Knowledgeable and friendly staff
Value for money
13 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and kind words about our staff. Hope to see you again soon!
I just love visiting this garden…
I just love visiting this garden centre. They have so much variety in what they sell - something for everyone! Huge selection of plants, of course, but such a choice of many other things eg clothing, foods, garden furniture, gifts etc. The restaurant serves great food and, if you just want a drink, then the coffee shop sells a good choice of drinks (alternative milks available) with danish pastries, hot sausage rolls and several other cakes. There is also a freezer with a large variety of ice creams. Last but not least, the customer service is always so very pleasant and helpful.
4 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. It's great to hear that you make the most of everything we have to offer here at Polhill when you visit. We hope to see you again for your next day out very soon!
Friendly staff
Friendly staff. So much to look at choose from. And the food is delicious. My granddaughter likes the playground are too.
2 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and continued support. We look forward to welcoming you and your granddaughter again very soon!
Easy to get to from M25
Easy to get to from M25. Love the meat counter and local fish hut. Parking easy. lots of variety of things to choose from. I think the little cafe at the front needs to have more single tables that are lower for us oldies as bar tables are hard to sit on, or two seated tables as the 4 seaters are often not populated. The front cafe is quieter.
12 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for taking the time to leave us a 4-star review. Iam delighted to hear that you find it easy to visit us from the M25, and that you enjoy frenquenting our on-site retail partners.
Thank you also for your thoughtful feedback regarding the seating at the Coffee Corner. While space in that area is limited, making it tricky for us to add more lower or two-seater tables, we would love to let you know that we have a full seated restaurant located at the other end of the centre. It offers plenty of comfortable, lower-level seating options which might make your next visit even more enjoyable!
We look forward to welcoming you back again soon.
Lovely garden centre the food in the…
Lovely garden centre the food in the restaurant was marvellous and all ths staff really friendly
30 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. We hope to see you again soon!
Good experience at Polhill Garden…
Good experience at Polhill Garden Centre, plenty of choice of healthy plants. Also great with many outlets to browse.
9 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. We look forward to welcoming you back soon for your next plant purchase!
Experience from a typical visit
I appreciate the wide range of plants available plus the extensive selection of planters and gardening equipment. The staff are always friendly and knowledgeable which makes the visit both productive and enjoyable.
12 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and kind words about our staff. We look forward to welcoming you back again soon!
Absolutely love Polhill
Absolutely love Polhill ! Best garden centre ever! And their social media team are so funny and the ideas are SPOT ON!!!
10 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review, I will pass on your feedback to the social media team. We hope to see you again soon!
Friendly staff and nice atmosphere 👌
Lovely place easy shopping and great food halls
12 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. We hope to see you again soon!
We come with friends for breakfast…
We come with friends for breakfast every two to three weeks.
The food is excellent, service very good with happy smiling staff.
We have a walk round the centre after our breakfast, sometimes making a purchase.
All in all a very pleasant time is had by us all.
10 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and continued support. It's lovely to hear to have such positive experiences at Novell's Restaurant. We look forward to welcoming you have for your next visit.
Always friendly and helpful staff
Always friendly and helpful staff. They have everything you need for your garden
5 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and lovely words about our staff. Hope to see you again soon.
One stop shop for everything
Awesome collection of houseplants and outdoor ones too . Very friendly and helpful staff who go above and beyond to help you .
28 June 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and kind words about our staff. We hope to see you again soon for your next houseplant purchase!
Easy to get round with a wheelchair
Easy to get round with a wheelchair. Restaurant is clean and offers plenty of choice. Staff are very helpful. Such a lot of choice, not just a Garden centre. Great day out .
2 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review. It's great to hear that you found our centre accessible. We look forward to welcoming you back again soon!
We love going to Polehill for a cuppa
We love going to Polehill for a cuppa, a slice of cake & good look around. It's the best garden centre by far & the quality's great. It's huge & it takes ages to get around which we love
10 July 2026
Unprompted review
Reply from Polhill Garden Centre
Thank you for your 5-star review and continued support. Hope to see you again very soon for your next cuppa!
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