PSO TRAVEL - Polats Sports Organisations Reviews 

196
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Travelers are truly delighted by the exceptional sports coaching, outstanding professional guidance, and the completely seamless organization of every single trip from start to finish. People frequently highlight the stunning resort locations, comfortable accommodations, exceptionally friendly staff members, and delicious food available throughout their wonderful stay. Some reviewers were happy with the welcoming atmosphere, noting that group activities and social events fostered a truly wonderful sense of community. Travelers additionally appreciated having the ideal balance of structured athletic training sessions and relaxing free time to unwind properly.

What people talk about most

Staff

Clients share positive opinions on staff, noting that hosts and organizers are consistently attentive,... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing strong satisfaction with sports coaching and... See more

Service

Customers consistently note positive experiences with service, highlighting the exceptional care and personal... See more

Facilities

Users describe positive interactions with facilities, highlighting the stunning resort grounds and luxurious... See more

Location

Consumers find location to be positive and consistently praise the beautiful resort settings right by the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fabulous combination of Pickleball training, on purpose built courts, and a new luxury hotel, Akra Didim. Food and drinks great , rooms and hotel grounds are beautiful. PSO provides wonderful h... See more

Company replied

Rated 5 out of 5 stars

Pickleball coaching quality with Richard, Rob, Sam & Scott was superb. Ali Bey 5* resort was beautiful with loads of pools to choose from & a great beach with several amazing all inclusive restaurants... See more

Company replied

Rated 5 out of 5 stars

Just returned from a fantastic week’s PSO Travel pickleball holiday in Ali Bey. From start to finish it was so well organised. Zuhal sorted our whole holiday before we left and Karen did an amazing jo... See more

Company replied

Rated 5 out of 5 stars

Just returned from a fabulous tennis holiday in Turkey organised by Zuhal & Yusuf….. a first class experience! We were so well looked after from the very start of signing up & throughout the whole tim... See more

Company replied


Company details

  1. Tour Operator
  2. Airline Ticket Agency
  3. Beach Resort
  4. Car Leasing Service
  5. Sport Tour Agency
  6. Tourist Attraction

Written by the company

Hosted Tennis, Pickleball & Padel Holidays Abroad. 30+ Years of Travel & Tourism Experience. 100% Financial & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(196)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabuuuulous!

I can only repeat everything already covered in previous reviews. AMAZING! We were extremely lucky to be part of a small group so Sam Basford was able to give us almost one to one coaching. He was knowledgeable, patient, calm and genuinely funny, making every session both enjoyable and easy to follow. From the moment we booked, the customer service was fantastic and every part of the holiday exceeded our expectations - the hotel, food, coaching and the overall experience were all exceptional. I can't wait to return!

2 May 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Lorraine,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Five Star pickelball holiday !

What an unbelievable week we had on our PSO holiday at Akra Didm in Turkey. The organisation from start to finish was excellent Zuhal was just incredible answered every question so quickly and should I also add patiently and the trip was seamless. The highlight obviously was having what felt like one to one coaching with the renowned coach Sam Basford who supported and guided us each step of the way and made each session great fun too. I can’t thank everyone enough for making our week with the one of the most memorable and enjoyable weeks of my life. Don’t just think about book it !!

2 May 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sue,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

An excellent holiday with Polats Travel!

We’ve recently returned from a one week pickleball holiday at Akra Didim - it was fabulous! The beautiful resort is the epitome of luxury from the excellent spa to the spacious and well appointed rooms and the fantastic pickleball courts!
Perhaps even more impressive than the hotel was the outstanding service Zuhal and Yusef gave our group, always going above and beyond what could be expected of them to make the holiday run smoothly, and looking after us all with friendliness and warmth as well as professionalism.
The coaching we received was also excellent and we were spoilt with four top coaches each offering helpful instruction and tips with their own unique style and emphasis. The coaching sessions were fun and always valuable.
This was the second pickleball holiday we’ve enjoyed with Polats - the first was at Ali Bay, also in Turkey - and we thoroughly recommend this company.

25 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Deborah,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

The perfect pickleball coaching holiday

The Akra Didim hotel is brand new and absolutely fabulous. Rooms are great (it's worth the extra for the seaview) and the food excellent with a good choice of buffet and a la carte restaurants. Overall a significant step up on the Ali Bey resort but more expensive of course.
This is our 4th PSO holiday and Zuhal and the coaching team were all excellent as usual. The personal service you get from this small company completes the ideal pickleball holiday.

2 May 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Mr. Moss,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

A truly amazing pickleball holiday

A truly amazing pickleball holiday in Akra Didm. Our first visit to this new resort and quite possibly the first of many. Facilities were excellent. As always the coaching was brilliant and we have come away with many skills to practice. And expertly hosted by the lovely Zuhal and Yusuf. Thank you !

26 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jane,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Just returned from my second PSO holiday…

Just returned from my second holiday with PSO at Ali Bey and what a winner! 🏆 The hotel and facilities were top notch and the Pickleball coaches, Richard, Anna, Evan & Jamie were terrific along with excellent host, Karen, all making the holiday a great time 😀 I would throughly recommend PSO Travel to everyone and looking forward to my next! 🙂

2 May 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear DP,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Just returned from a fantastic week’s…

Just returned from a fantastic week’s PSO Travel pickleball holiday in Ali Bey. From start to finish it was so well organised. Zuhal sorted our whole holiday before we left and Karen did an amazing job organising everything while we were there. Our coaches, Richard, Anna, Jamie and Evan were excellent and it was so nice to play on “proper” courts. The resort, the food and the staff were lovely and we would definitely go back.

24 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Angela,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Another #1 for PSO

What can I say...I've been with PSO Travel now for my last 3 Pickleball holidays .

The team Zuhal and Yusuf do not stop making sure everything is good for me . Always asking after how I'm doing.

PSO also arranged the pickleball training. The pickleball coaches this year were amazing from Scott providing sporting physiology exercises, together with Rob,Rachel and Sam all providing Pickleball drills and play coaching. An unbelievable pickleball experience

Each year PSO select the best sport resorts and this year they selected the Akra Didim resort. Top Notch selection , you cannot fault their choice.

You Rock PSO

25 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Pete,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed our masterclass and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Another amazing holiday organised by…

Another amazing holiday organised by PSO. This time it was a Pickleball Masterclass from Megan Fudge and Ryder DeHeart. Fabulous event.

28 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sue,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed our masterclass and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Best Pickleball Holiday

I have just returned from a week playing pickleball and having fun at the Akra Didem resort in Turkey organised by PSO travel whose professionalism is exemplary. This is my second
pickleball holiday with PSO and I look forward to the next. Whether it’s pickleball, tennis or padel, I guarantee you will not be disappointed.

4 May 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Susan,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Fantastic Experience

Weve just returned from a week at Ali Bey Resort Sorgun Turkey. What an experience and what a week ! I cannot praise PSO Travel enough , from initial booking to journey home our experience was top draw. Zuhal was always on hand to deal with any queries with an immediate response and I felt confident from the outset we were in great hands. The coaching was second to none and our whole week was totally amazing. I will definitely be rebooking with PSO and recommend them without hesitation.

24 April 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Penny,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

PSO are amazing

PSO are the best travel company I have ever used. Nothing was too much trouble. The organisation was excellent and Pickleball coaching was perfect balance of fun and education. I can’t wait for my next trip

21 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jane,

Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Excellent organisation from start to…

Excellent organisation from start to finish. These guys work very hard to get all the details right. We had a wonderful week of sport and great company

25 April 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sarah

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Great pickleball coaches at Ali Bey…

Great pickleball coaches at Ali Bey sports village last week. Will return for sure.

24 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Ali,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Just got back from 7 days of Pickleball…

Just got back from 7 days of Pickleball at the Ali Bey Hotel in Sorgun, Turkey. Fabulous weather, pickleball and hotel. Great organisation by PSO as usual. We love it and will be back again. Thank you Karen, Richard, Anna, Jamie and Evan
😊

24 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Helen,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

A fabulous week in Turkey with PSO

A fabulous week in Turkey with PSO, Richard, Anna,Ewan and Jamie. A great resort, staff were lovely and the food was amazing.
We all learned so much and had a great time meeting other Pickleball players from around the country.
We would recommend PSO to anyone wanting a great holiday and to learn new skill to improve your game.

24 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Michael,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

PSO travel at Akra Didm

We had an amazing experience with PSO.
Zuhal and Yusuf and the PSO team were brilliant and provided exceptional service.
I would highly recommend PSO travel to anyone wanting a great pickleball holiday.

21 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Simon,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

PSO travel are exceptional in every respect .

This is the 3rd time I have travelled with PSO travel. They are an excellent company. Their care and attention to detail is outstanding - they are available 24/7 and quick to respond to any questions or concerns. Zuhal and Yusuf are so approachable and offer the best service from start to finish. Exceptional in every respect.

21 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Caroline,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your time with us once again with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Great week at Akra Didim w/ Megan Fudge

Just back from the opening week at Akra Didim in Turkey (with Megan Fudge and Ryler DeHeart)
Cannot speak highly enough of the PSO team, from the organisation beforehand and onsite to the superb coaches that they work with and the great locations that they pick.
They know how to orchestrate a wonderful holiday with a bit of everything for everyone. They create a really inclusive atmosphere, by the end of the week we all felt like one big family.

21 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Milly,

Thank you so much for your kind review. We truly appreciate you joining us for this special occasion at the Rackets Club of AKRA Didim and are delighted to hear you enjoyed the experience.

We look forward to welcoming you again soon.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

This is our second PSO holiday at 2…

This is our second PSO holiday at 2 different resorts and this one exceeded our expectations despite expectations being high! We went on a pickleball holiday but had the right blend of alone time on a relaxing holiday but enough pickleball to work off the calories from the all inclusive food and drink. Zuhal and Yusef are perfect hosts, making sure everything runs smoothly. The Ali Bay was fabulous but Akra, Didim is another level of luxury. Can’t wait to come back!

26 April 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Karen,

Thank you very much for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday once again with us and truly appreciate you taking the time to share your experience.

We can't wait to welcome you back in the future.

Sportingly,
Your PSO Team

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