I went on a couple their WhatNot auctions last week (03/09/26) and won what we're sold as some really good cards. These were blind auctions bidding for spots to then be randomly allocate... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered twice between 30th March and 1st April from the Randcards online store, have been notified twice that the respective graded card that I purchased was out of stock and no longer available.... See more
Reluctantly giving a one star review but they don't deserve any at this rate. Sent them almost £400 of cards. I have photo evidence of them receiving the cards. Multiple emails, messages later and sti... See more
Exceptional Service, Ordered 2 Japanese Celebrations Packs Last week, Opened them on Valentines Day after having such a bad day...To my Surprise 1st pack team rocket. Second Pack Only was a Charizard... See more
2.3
Poor
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The PokeRand team are amazing
The PokeRand team are amazing! Greta customer service. They do a phenomenal job to keep the price low and away from the ridiculous prices we have seen. Thanks for all of my purchases so far, Adam :)
20 February 2021
Unprompted review
Always had a great experience with them…
Always had a great experience with them and the customer service is top notch. Very friendly and the product is packaged safely and shipped promptly.
2 February 2021
Unprompted review
Its horrible whats a poke store site…
Its horrible whats a poke store site for if there is never anything in stock like what kinda "store" is this get it off the internet.
27 December 2020
Unprompted review
Well packaged, but no tracking sent
Ordered a Vivid Voltage booster box from them on them last Saturday and I got the dispatched email on Monday afternoon (shipped with RM 24 hours). The box arrived on Thursday in mint condition, wrapped in bubble wrap and well protected.
Only criticism I had is that the tracking was not provided and when I clicked the link to track the item it brought up an error. So I emailed them on Monday and never got a response.
Not the end of the world but just giving some constructive criticism :)
Will order from them again
19 December 2020
Unprompted review
Reply from PokeRand
Hey Karim,
We currently use Royal Mail 24 and a third-party software application that works with Royal Mail to create a tracking number. It doesn’t always look exactly like the “GB” Royal Mail tracking number. It also only updates once an order is delivered (which is a result of Royal Mail 24).
We’re soon moving to Royal Mail Tracked 24/48 which will give more tracking information throughout the entire order process.
Thanks for your review,
Randolph
Fast delivery and top quality product
Fast delivery and top quality product. Care was taken with packaging and product was perfect. Highly recommended.
2 December 2020
Unprompted review
The best place for Pokémon cards!
I know the store is super busy but I was amazed to see my order shipped out the same day! UK shipping prices are also great especially for single cards. The store is still small so you may not always find what you're after but it's showing a lot of potential to become a major TCG retailer. I now always look here for single cards before checking eBay/depop. Thank you!!!
23 November 2020
Unprompted review
Great service
Great service! Wonderful work from Laura and helped me with a slight hiccup in the order. Delivered in great condition and protected well. If anyone is reading this I strongly recommend checking out Pokerand.net as you get quality cards and you help out great people!
20 November 2020
Unprompted review
Amazing service owned by an amazing man…
Amazing service owned by an amazing man with much knowledge of the brand! Legendary services
1 November 2020
Unprompted review
My experience with pokerand.net
A reliable and trusted Pokémon Store to buy Pokémon products from and they ship your products safely.
I have bought lots of single cards, booster boxes and even ETB's (Elite Trainer Boxes) from their store.
So I will recommend this store for anyone who is looking to buy Pokémon products to a rational low price.
Update:
Just a heads up for everyone who does not live in the UK, is that you have to pay import fees now when ordering a product from PokeRand.net because of Brexit
But it is still a great site to order products from.
30 October 2020
Unprompted review
Reply from PokeRand
Any import fees as a result of an order from our store is due to the newly introduced rules as a result of Brexit and not a decision made by us at PokeRand.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.