PointsBet Canada Reviews 4

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online Casino or Bookmaker
  2. Online Sports Betting Vendor

Written by the company

PointsBet is a fully licensed online sportsbook and casino built for Canadian players. We're proud to be one of Canada's most trusted online gaming platforms, offering a premium sports betting experience alongside a growing casino featuring slots, table games, and live dealer options, with new titles added every week. PointsBet is a two-time winner of EGR North America's Best Sports Betting Operator and is RG Check accredited by the Responsible Gambling Council, the most comprehensive responsible gambling accreditation in the world. We're fully licensed in Ontario and committed to fair play, fast payouts, and protecting your money and data. Most withdrawals are processed within minutes, and our customer support team is available 24/7. Unlike most competitors, we own and control our technology end to end, no third-party platforms, no middlemen, which means a faster, smoother app built specifically for Canadian bettors. We're also deeply rooted in Canadian sport as the official sports betting partner of Maple Leaf Sports & Entertainment (MLSE), including the Toronto Maple Leafs, Toronto Raptors, Toronto Argonauts, and Toronto FC, as well as Curling Canada and NBA Canada. Whether you're betting on hockey, spinning slots, or playing live blackjack, PointsBet delivers a world-class experience with real Canadian support behind it. PointsBet. Bet on it.


Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

had a player get injured in the first…

had a player get injured in the first quarter of the nba game. usually every other sports betting app voids the leg of the parlay but not pointsbet. was also told by the customer service representative that they have something called pull em which is for players that get injured which is the dumbest shit ive ever heard, please stay away from the sports betting on this app, for the casino stay away from the bot games and stick to live table games. but yeah player getting injured and not getting voided is a huge red flag on the app.

8 April 2026
Unprompted review
PointsBet Canada logo

Reply from PointsBet Canada

Hi Ibro, thank you for taking the time to share your feedback with us. We really appreciate you letting us know about your experience.

We’re always looking for ways to improve our service and product, and feedback like yours is invaluable in helping us understand what we’re doing well and where we can be better. It plays an important role in shaping how we continue to develop and how we support our customers.

Rated 5 out of 5 stars

Basically Instant Cash Out

I wasn't sure if I want to play on Pointsbet I did see they have a license with Ontario Gaming, My Experience, I have cashed out like 3 times, over 3 k, and got my money within minutes,

Customer Support amazing, and bonuses amazing as well. You can play sports, live casino. I'm actually pretty impressed how fast I got my funds, Note, Verify your account first so you can get fast cash outs, way of E transfer

1 February 2026
Unprompted review
PointsBet Canada logo

Reply from PointsBet Canada

This is what we're all about, fast cashouts, solid support, and a smooth experience. Thanks for the verification tip too, that's a good one for new players. Glad to have you with us!

Rated 1 out of 5 stars

Rigged

Edit: horrible casino lol, deposited $380 today and barley it any bonuses or even $10 wins.

5 January 2026
Unprompted review
PointsBet Canada logo

Reply from PointsBet Canada

Hi Andrew, thank you for sharing your feedback. We're sorry to hear your session didn't go the way you hoped. Casino outcomes are based on chance, so results can vary from session to session. If you ever feel like you'd like to set deposit limits or take a break, we have responsible gambling tools available in the app to help you stay in control. Our support team is also here 24/7 if you have any questions. We appreciate you being part of the PointsBet community.

Rated 5 out of 5 stars

Best ontario casino ngl

Best ontario casino ngl, the withdrawals are actually SOO FAST im not a bot fyi, this casino is genuinely amazing and even when you win they dont KYC you. 10/10

19 October 2025
Unprompted review
PointsBet Canada logo

Reply from PointsBet Canada

Appreciate the love! Fast withdrawals are a big deal to us, glad it's hitting the way it should. Thanks for being part of the PointsBet community 🙌

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look