Plusshop Reviews 

448
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AVOID unless you can afford to pay multiple times as much for your item. I unwittingly subscribed after purchasing something small and was then charged 9.95 for months. Emailed plusshop and was ignor... See more

Rated 1 out of 5 stars

Don't do it! What a scam with the membership subscription. It doesn't say how much it is and the checkout page looks like a completely ordinary checkout page. Absolutely vile way to run a business. Go... See more

Rated 5 out of 5 stars

Not sure what the fuss is all about. My experience has been absolutely fantastic. The item I purchased was excellent quality and great value and arrived exactly as stated. Yes! there was a membership... See more

Company replied

Rated 1 out of 5 stars

Had absolutely no idea I was being scammed into a £9.95/month membership when placing my order! I recall seeing this or a similar company on Watchdog... alarm bells rang! I got my order okay... well... See more

Company details

Written by the company

At Plusshop.co.uk will you as a member recieve exclusive prices for kitchen products, shoes, personal care & much more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(448)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good thank you

Very good thank you

15 June 2024
Plusshop logo

Reply from Plusshop

Dear Ismail,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 5 out of 5 stars

Great product good price overall…

Great product good price overall excellent experience

15 June 2024
Plusshop logo

Reply from Plusshop

Dear Susan,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 1 out of 5 stars

I have noticed on my online banking…

I have noticed on my online banking that £9.95 has been taken without my knowledge. I have never heard of this company until I checked my bank account. How do I cancel the payment?

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service

8 June 2024
Plusshop logo

Reply from Plusshop

Dear Jacqueline,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 1 out of 5 stars

Don't buy from them

Don't buy from them

I bought an oil but they signed me up a subscription, and now they have stolen money monthly, just found out they have stolen over 130 euro from me

BEWARE they are scammers

18 June 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Stay away from this site people.
I first placed an order with them in January which they never sent. I emailed them about this but never received a reply. And since then, they have been charging me £9.95 a month for a subscription I never signed up to.
Absolute scammers. Beware!

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory experience

I inadvertently subscribed to this company when making a purchase and have been trying to unsubscribe. The sign in process accepts my email but refuses my password and I am told they have sent me an email to reset it but I received no such email dispite trying several times after which I was shut out of the system. Therefore I am unable to unsubscribe and have blocked further payments from my bank. This is a very difficult company to deal with!

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Beware, don't use!

Bought something years a go. They scammed me out of money with their reoccurring monthly charge which I had tried to cancel multiple times. No response from customer service. Eventually the account was closed and monthly charges stopped. Randomly months later they have started again! I've now been advised by my bank to block my card. How they can restart a monthly charge after you have cancelled it I don't know!! Beware, don't use!

16 June 2024
Unprompted review
Rated 1 out of 5 stars

Be ware ! Auto membership is set up with monthly fee

They do not respond to emails.
Login does not register
Re-set option doesn't acknowledge what has been input.
The membership ... is not made clear on the home page. Very misleading.
Bank details are saved for monthly membership fee ..the option to cancel this states can be done after 24 hours of setting up the account.
I have requested this and have had no response.
Zero customer service.
Would not recommend this site

8 June 2024
Rated 1 out of 5 stars

This site is a scam

This site is a scam, they have somehow acquired my bank details and have been charging me a monthly subscription for the last 6 months. Contact your bank right away if the same has happened to you.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam and a business that has…

Absolute scam and a business that has fleeced me out of over £400 in recurring charges since 2020 when I made a one off purchase of £29.95 from them. How can this practice be allowed to continue unchecked and what recourse is available to consumers who have been scammed by these opportunistic retailers. Trading Standards need to get involved and shut this practice down permanently.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, DO NOT BUY FROM THIS COMPANY. Judging from the reviews other people have been signed up to a subscription they didn't request. No reply from company fir over 3 weeks now. Cannot log into site, please avoid completely

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Good product

Good product. Quick delivery.

1 June 2024
Plusshop logo

Reply from Plusshop

Dear Barbara,

Thank you for your great review.

We look forward to receiving and processing your next order.

Best regards
Plusshop

Rated 1 out of 5 stars

Scam

I had the misfortune to order some small household items from this website almost a year ago, they were less than €10. Only realised now that they've been taking from my card €9.95 every month ever since...unclear for what or why. I didn't receive any emails from them ever so tried to log into their website, doesn't work. The link for setting up a password never arrives, I tried so many times the site locked me out twice. Clearly a scam of some sort, be aware and stay away!

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Plus shop are thieves!

although I was happy with my purchase this company has deceptively deducted 9.95 Euro per month from my bank account ever since without my permission! be warned that they are thieves!

3 June 2024
Unprompted review
Rated 1 out of 5 stars

I am giving one star as unfortunately 0…

I am giving one star as unfortunately 0 is not allowed. Stay away from this scam company. The parcel arrived as stated but they put me on a monthly membership of £15 without me requesting it. I have only realised 3 months after when looking at the statements and they are refusing to refund me!!! PLEASE BE AWARE AND STAY AWAY FROM THEM

31 May 2024
Unprompted review

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