Plushshop Reviews 763

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, softness, and accurate representation compared to online pictures. Many people are thrilled with the detailed craftsmanship and the overall appeal of the plushies, often noting their impressive size and cuddliness. However, some customers also noted issues with delivery, with some experiencing significant delays or problems with tracking information. A few other people also felt that the quality of some items was not consistent, mentioning occasional defects like open seams or internal plastic components. While customer service is generally described as responsive and helpful, a minority of people reported difficulties with delivery services and communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality, softness,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing incredibly fast shipping, even days... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the customer service for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering, shipping (with tracing) and Delivery are great. -1 star because 2 of the ordered plushies had defekts (open seams near and on the Tails) and i don't think this could have happend while s... See more

Rated 5 out of 5 stars

My daughter Marysia is absolutely delighted! The plushies are incredibly soft, beautifully made and look even better in real life. The material feels premium and the details are perfect. They did arr... See more

Rated 5 out of 5 stars

It was my first time buying something from them, but I had heard several good reviews and saw many adds. I was just waiting for the right character to become a plushie and when it did I didn't hesitat... See more

Rated 5 out of 5 stars

My plush just arrived and I’m OBSESSED!! It’s beautifully made, looks exactly like the picture and it was packaged well with little to no damage to the box from being shipped. I highly recommend this... See more


Company details

  1. Anime Club

Written by the company

Welcome to PlushShop, the realm of bespoke Anime-Verse born just for you! At PlushShop, we pride ourselves on being the architects of uniqueness, offering a collection of handcrafted and customized anime products that transcend the ordinary. From custom plushies that capture the essence of your favorite characters to accessories that reflect your personal style intertwined with anime magic. PlushShop is your passport to a personalized anime universe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

763 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

plush shop are amazing!

i have ordered quite afew of the meow plushies for me & for my daughter also & we have always been very thrilled with them. they are so very detailed & so very very soft & huggable. they are just the nicest plush with the softest fur possible. we are extremely happy with the plushies we have brought from plush shop. they are an amazing company.

20 March 2026
Rated 5 out of 5 stars

I’m suprised

I always got ads on plush shop but i thought it was pretty expensive but I am super happy with my plush! Luffy is so cute and cuddleable and arrived surprisingly quick.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

SWEET SWEET ERI 💕

OH MY GOSH I ABSOLUTELY FRIGGIN ADORE MY SWEET ERI MEOW!!! She’s absolutely soft and oh so sweet 😭🩷! I also love that she was designed by a fan artist too! So lovely

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I love him I was so excited when I got…

I love him I was so excited when I got him I have been waiting for a while and he made me so happy I will buy another one sometime soon but not too soon he is my favourite anime character he is aizawa and I got the aizawa meow plush I will buy again

7 April 2026
Unprompted review
Rated 1 out of 5 stars

PEDO SUPPORTERS.

Found out after I purchased my plushie that they support pedos!! Not cool at all! Will never buy from here again. F yall!

18 March 2026
Plushshop logo

Reply from Plushshop

Hi,

Thank you for sharing your concern — we take matters like this very seriously and would like to clarify.

We do not support or tolerate any inappropriate or harmful behavior of any kind. The situation mentioned appears to be a misunderstanding related to the actions of an individual member within a Discord community. This individual’s behavior does not reflect our company or our values.

As soon as we became aware of the issue, we took appropriate action in accordance with our community guidelines. Due to privacy and data protection considerations, we’re unable to publicly share specific details or screenshots, but all moderation actions are based on clear evidence and handled carefully.

We understand how important trust and safety are, and we are committed to maintaining a respectful and positive environment for our community.

Our focus has always been on creating fun, safe, and thoughtfully designed products that bring comfort and joy to our customers.

If you have any further questions, please feel free to reach out to us directly — we’re always happy to help.

Thank you for your understanding.

Rated 5 out of 5 stars

NATHAN FREELING

I find Nathan from Haunted Hotel a very comforting character. When he arrived I literally screamed with joy! He looks exactly like the product showed and is SUPER soft and VERY good quality! I would 100% recommend for Haunted Hotel fans.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

I LOVE ITTTTT!!!!

Amazing! Sukuna was soooo adorable and I love cuddling him!! -1 star because he did come with defects like one of his claws were coming off but I fixed it easily with some sewing and his hair had been hot glued together instead of sewn which made his hair crusty but I brushed it out and it's a bit better now overall perfect!!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Mitsurimeow

My Mitsurimeow got here Today after being shipped from China. China to the UK🇬🇧 if you live in the UK🇬🇧 is a bit of a Wait for non pre ordered or not However it is worth the waited. I was so Happy when Mitsurimeow got here and she so soft and really Nice to cuddle with thank you Plushshop your amazing.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING STAFF

My plush was stolen from my mailbox and the staff helped me so well! Their understanding and kindness toward me made me order a new plush. They even offered me an extra gift for my loss! Btw my plush is AMAZING, I love it so much , so soft , so cute ! Thank you PLUSHSHOP for your work and your incredible staff <3

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Stevemeow and Robinmeow , Willmeow

Stevemeow and Robinmeow have arrived in perfect cuddly condition. Steve's delivery took weeks, Robin arrived within two weeks.
Now I am just waiting for Willmeow (Preoder, should be send out in february or march)

Willmeow has also arrived. In perfect and cuddly condition =o.o=

The fourth has arrived, MaxMeow.
Cuddly and perfect.

(If one day there would be a Vecnameow or a Henrymeow (or 001meow) I'll buy again)

21 March 2026
Unprompted review

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