Ordering, shipping (with tracing) and Delivery are great. -1 star because 2 of the ordered plushies had defekts (open seams near and on the Tails) and i don't think this could have happend while s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter Marysia is absolutely delighted! The plushies are incredibly soft, beautifully made and look even better in real life. The material feels premium and the details are perfect. They did arr... See more
It was my first time buying something from them, but I had heard several good reviews and saw many adds. I was just waiting for the right character to become a plushie and when it did I didn't hesitat... See more
My plush just arrived and I’m OBSESSED!! It’s beautifully made, looks exactly like the picture and it was packaged well with little to no damage to the box from being shipped. I highly recommend this... See more
Company details
Written by the company
Welcome to PlushShop, the realm of bespoke Anime-Verse born just for you! At PlushShop, we pride ourselves on being the architects of uniqueness, offering a collection of handcrafted and customized anime products that transcend the ordinary. From custom plushies that capture the essence of your favorite characters to accessories that reflect your personal style intertwined with anime magic. PlushShop is your passport to a personalized anime universe.
Contact info
108 West 13th Street, 19801, wilmington, United States
- 8389001511
- service@plushshop.com
- plushshop.com
4.4
Excellent
763 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
plush shop are amazing!
i have ordered quite afew of the meow plushies for me & for my daughter also & we have always been very thrilled with them. they are so very detailed & so very very soft & huggable. they are just the nicest plush with the softest fur possible. we are extremely happy with the plushies we have brought from plush shop. they are an amazing company.
20 March 2026
I’m suprised
I always got ads on plush shop but i thought it was pretty expensive but I am super happy with my plush! Luffy is so cute and cuddleable and arrived surprisingly quick.
5 April 2026
Unprompted review
SWEET SWEET ERI 💕
OH MY GOSH I ABSOLUTELY FRIGGIN ADORE MY SWEET ERI MEOW!!! She’s absolutely soft and oh so sweet 😭🩷! I also love that she was designed by a fan artist too! So lovely
7 April 2026
Unprompted review
I love him I was so excited when I got…
I love him I was so excited when I got him I have been waiting for a while and he made me so happy I will buy another one sometime soon but not too soon he is my favourite anime character he is aizawa and I got the aizawa meow plush I will buy again
7 April 2026
Unprompted review
Excellent service and quality
I love this shop 🤩🤩 have bought twice already and will buy again
18 March 2026
Very competent customer service and…
Very competent customer service and good quality of the plushes
1 April 2026
Unprompted review
PEDO SUPPORTERS.
Found out after I purchased my plushie that they support pedos!! Not cool at all! Will never buy from here again. F yall!
18 March 2026
Reply from Plushshop
Hi,
Thank you for sharing your concern — we take matters like this very seriously and would like to clarify.
We do not support or tolerate any inappropriate or harmful behavior of any kind. The situation mentioned appears to be a misunderstanding related to the actions of an individual member within a Discord community. This individual’s behavior does not reflect our company or our values.
As soon as we became aware of the issue, we took appropriate action in accordance with our community guidelines. Due to privacy and data protection considerations, we’re unable to publicly share specific details or screenshots, but all moderation actions are based on clear evidence and handled carefully.
We understand how important trust and safety are, and we are committed to maintaining a respectful and positive environment for our community.
Our focus has always been on creating fun, safe, and thoughtfully designed products that bring comfort and joy to our customers.
If you have any further questions, please feel free to reach out to us directly — we’re always happy to help.
Thank you for your understanding.
NATHAN FREELING
I find Nathan from Haunted Hotel a very comforting character. When he arrived I literally screamed with joy! He looks exactly like the product showed and is SUPER soft and VERY good quality! I would 100% recommend for Haunted Hotel fans.
29 March 2026
Unprompted review
Came earlier than expected very happy
Came earlier than expected very happy
30 March 2026
Unprompted review
I LOVE ITTTTT!!!!
Amazing! Sukuna was soooo adorable and I love cuddling him!! -1 star because he did come with defects like one of his claws were coming off but I fixed it easily with some sewing and his hair had been hot glued together instead of sewn which made his hair crusty but I brushed it out and it's a bit better now overall perfect!!
28 March 2026
Unprompted review
Great shop
Item arrived earlier than expected and was as pictured. Very happy
28 March 2026
Unprompted review
Mitsurimeow
My Mitsurimeow got here Today after being shipped from China. China to the UK🇬🇧 if you live in the UK🇬🇧 is a bit of a Wait for non pre ordered or not However it is worth the waited. I was so Happy when Mitsurimeow got here and she so soft and really Nice to cuddle with thank you Plushshop your amazing.
26 March 2026
Unprompted review
Tojimeow
The tojimeow is so amazing and so fluffy, prob gonna buy another one
25 March 2026
Unprompted review
AMAZING STAFF
My plush was stolen from my mailbox and the staff helped me so well! Their understanding and kindness toward me made me order a new plush. They even offered me an extra gift for my loss! Btw my plush is AMAZING, I love it so much , so soft , so cute ! Thank you PLUSHSHOP for your work and your incredible staff <3
19 March 2026
Unprompted review
Stevemeow and Robinmeow , Willmeow
Stevemeow and Robinmeow have arrived in perfect cuddly condition. Steve's delivery took weeks, Robin arrived within two weeks.
Now I am just waiting for Willmeow (Preoder, should be send out in february or march)
Willmeow has also arrived. In perfect and cuddly condition =o.o=
The fourth has arrived, MaxMeow.
Cuddly and perfect.
(If one day there would be a Vecnameow or a Henrymeow (or 001meow) I'll buy again)
21 March 2026
Unprompted review
I love Johnny Joestar
The hat for the plush is a bit wrinkled but other than that it’s amazing
17 March 2026
Unprompted review
I found a very special gift for my…
I found a very special gift for my granddaughter that I couldn't find anywhere else
18 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.