Georgia, Glen and the team have given us complete confidence sine our first shipment with them. They provide an excellent service and standards never drop. Georgia keeps in touch and nothing is too mu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Plexus Freight provides Worldwide freight solutions using road, air & sea. For over 25 years we have been working closely with our clients to provide industry-leading freight and logistical services from our Bristol base. Our business revolves around four basic ways of working, setting us apart from the rest. QUICK RESPONSE, EFFICIENT, EXPERIENCE & ACCOUNTABILITY. Our dedicated team of logistical professionals work around the clock, assisting clients with imports, exports and cross-trade movements. We’re the UK freight forwarding company you can trust. We offer first-class door-to-door shipping solutions that make us integral to our customer’s supply chains.
Contact info
Unit 36 KESTREL COURT HARBOUR ROAD, BS20 7AN, PORTISHEAD, United Kingdom
- 01823 335666
- operations@plexusfreight.com
- plexusfreight.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, excellent communication from Emma on a recent pallet delivery.
This is the First Time We have Worked…
This is the First Time We have Worked with Glen & his Team and will be definitely working with them again and again they are a Slick and well organised Organisation definitely took all the stress off the new way off importing away from us..
Used Plexus to move a large piece of…
Used Plexus to move a large piece of equipment from Italy to the UK. Shipment arrived on time and in good condition. Would use again and recommend.
Excellent logistics service
Needed to move 16 tonnes of non palletised and non stackable material from DE to UK for a project at a customer's location. Plexus made the process very easy and very prompt. Information and communication was first class as was the service from start to finish.
We have used Plexus for a number of…
We have used Plexus for a number of projects over the past couple of years now and we cannot recommend Glen and his team enough. Always super helpful and keeps us updated through every step of the process.
10/10 service, 5 stars isnt enough!
Great company to deal with
Great company to deal with! Communication is excellent with updates all along the way until the items are delivered. Pricing is also competitive. What's not to like.
Amazing service, great communication and fare price
Thanks to Emma and PlexusFreight we manage to get our material in time from Italy to UK. With amazing service, great communication and fare price. All this including all custom services. Simple perfect
I did not need to worry about anything.
We've been using Plexus for a few times a year for several years now.
We are happy with your service this time.
Last time, it took time to get ETA but this time was really smooth.
I did not need to worry about anything.
Response is always quick and gave us reasonable quotes.
Great service and communication
First time using Plexus for a shipment from Italy to UK, everything went well and communication is very good, fast replies and keeping you informed all the time about your shipment. Price was competitive, and service level is great.
I'll definitely use them for next shipments.
Kate from Plexus Freight
Kate from Plexus freight has been a pleasure to deal with, the email communication is fantastic regarding our collections from Spain, we are kept informed of the progress at all times She and her colleagues have a very professional approach to freight.
Brilliant service and competitive…
Brilliant service and competitive pricing. Emma took care of everything. from collection through to delivery with constant updates. cannot recommend enough.
EU Import
Great Communication and service, Emma was updating us with all movements of the shipment and we never had to chase. Will definitely use them again.
Fantastic Freight Forwarder
Emma at Plexus is always so friendly and helpful. She's assisted me with multiple shipments and customs clearance and I can't fault her service. Plexus are my go to freight forwarder!
They're also very good at keeping me updated during the shipment process.
Italy --> UK, Sorted ✅
New supplier in Italy, timed delivery in logistics company in UK - Plexus sorted without fuss and quibble. One point of contact makes it very easy so we both know what's going on (thanks Em!) and all at good rate, Thank you.
Absolutely faultless experience.
Absolutely faultless experience.
Staff were so helpful and friendly.
I really didn't have a clue what I was doing trying to import goods from the Netherlands but they were so helpful and supportive throughout the process it was made easy.
Would 100% recommend.
Great service at compatible pricing
Great service at compatible pricing.
Emma is always quick to respond and very friendly.
I would recommend Plexus!
Emma and PlexusFreight were amazing!
Emma and PlexusFreight were amazing!! Great communication and fast service at a great price. We will reorder on our next load!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








