Superb, 100% excellent. Have preordered items and have been always delivered. Always brilliant, never had any issues with any of my orders. Items are always extremely well packaged and in-stock items... See more
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Plaza Japan is the leading online retailer of authentic Japanese anime action figures, plastic scale model kits, toys, puzzles, and more. Shop today!
Contact info
2-1-13-8F, Awajimachi, Chuouku, 541-0047, Osaka, Japan
- info@plazajapan.com
- plazajapan.com
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Replied to 93% of negative reviews
Typically replies within 1 week
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Everything was smooth and fast
Everything was smooth and fast. Items came well packed.Shipping was fast! And prices as great for the walue.
Definitely will be ordering from this…
Definitely will be ordering from this store, again! 😍 for after all not only do they have a large authentic & respectable collection of anime figurines on sale, but also thence having found the long last and awaited Ban figure (which I have been so desperately trying to find, for this past year or so), I had to order it on the 1st of May. 🥰 And I must own that, when I had indeed ordered it I did not expect it to come so soon (for it came just yesterday, through the Post, on the 12th of May). And I am so happy now to have it at last in my small and rather modest-sized handsome anime-figurine collection. 😘 — So, yes; 😁 as I have intimated before, — I shall definitely be ordering from this store again. 😌😇 And their Customer Service is very friendly & helpful, besides 😆 (so that’s a further plus in my book)! 😜☺️😊 — But my only Criticism is, howbeit, they do not have enough Atsumu Miya figurines on their Website! 😭😢🥺😩😫😖😣☹️ especially when I have been trying so desperately to buy some more GEM, Banpresto, and Ichibansho figures of him 🙁😕😒😞 as he is, after all, my favourite character (hence the minus point). 😔
Easy transaction and super fast…
Easy transaction and super fast delivery to Australia. I'm a very happy customer indeed.
Didn't believe it was real....
Didn't believe it was real when I first seen Plaza Japan
Having 1 Cent sales on actual great items but then read some reviews took the jump and got some great collectables rather cheap. Then I received parcel 3 days after it was processed only could wish the normal post in my country went that quick.
Item delivered in good condition
Item delivered in good condition, all item are original product from japan, easy buying process, and price in very good.
Ridiculous shipping charges
Ordered a $65 model kit. Received it and then received a bill from UPS for an additional $22 shipping. I paid $44 shipping at check out. Hidden in the terms and conditions there is a section that says there "may be some additional shipping charges ". It should be listed in tje shipping section just like Ebay does it. I would never have paid $66 to ship a $65 item
Don't be fooled into trusting their shipping amount. You will be sorry!!!!

Reply from Plaza Japan
Great service and quick shipping
Ordered a Japanese release of a beyblade I've been really wanting. Shipped out from Japan within 24 hours and was delivered to Alberta, Canada 2 weeks later. My item was packed very well and arrived in pristine condition. Definitely would shop here again.
I ordered Z scale train
I ordered Z scale train. stuff. Price was great, product was as described, and considering it came from Japan, shipping was pretty fast.
Excellent prices & prompt service
Excellent prices for a premier manufacturer's products.
Prompt service, and the product was sent quickly & efficiently.
I will use give more business to this company.
This is the only website where I could…
This is the only website where I could find the sold out Totoro puzzle picture frame. Shipping costs to Europe were very reasonably priced. Today I got my package without any problems. I’m happy!
Reliable store
Products arrive in timely manner. Email updates for the item status are easy to read.
Fast international delivery
Fast international delivery. Goods packaged very well. Looking forward to enjoying them. First class experience.
Stratightfoward transaction.
Ordered parts for my Kyosho MP11
Ordered parts for my Kyosho MP11. The parts were on backorder everywhere and Plaza Japan had it in stock. Service was quick and simple. Would highly recommend this site.
Expect High Shipping Costs
I paid about $45 USD in shipping costs.
I paid ~$20 at time of purchase which I thought was all I would have to pay, but the courier charges another $25 which I was not adequately informed about.

Reply from Plaza Japan
Japan Perfect service
Perfect service. The packaging was great. Fast delivery and very good prices.
Everything was exactly as described
Everything was exactly as described. Solid website. Good prices. Clear shipping process.
Overall observation of this Business
My product was received promptly and in excellent condition as usual. Thank you for being an outstanding seller and business.
This is an excellent retailer
This is an excellent retailer, and our go-to among Japanese sites selling our favorite action figures. Their prices are competitive, customer service is responsive, and their speed of delivery is the fastest among all the Japanese sites we use. Tip: The UPS shipping option is our favorite, even though it’s pricier.
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