Plant Addicts has the healthiest plants I have ever bought, that’s includes through mail order and locally where we live. They are packaged well and thrive the minute you plant them. The custome... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish, Plant Addicts is a great company, recommended to me by a plant-loving friend. The first time I ordered lilacs, I was astounded when the large boxes stood in my driveway, delivere... See more
This is a great company to check if you want to locate unique plants that are sometimes difficult to find. The ordering process works smoothly and plants are shipped quickly. Careful attention is paid... See more
I ordered a icecap hedge rose recently and it was packed great and the plant itself was full bloomed and beautiful. I was thinking about buying another one and a nice lady called... See more
Company details
About Plant Addicts
Written by the company
Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You had what I wanted and made check…Russian Sage
You had what I wanted and made check out easy
15 June 2026
They made it easy to find and order.
They made it easy to find and order.
Amazon is what is the easiest place to go but if this works out we may have found our new best plant friend.
HOPE SO LOVE HELPING SMALL BUSINESSES
15 June 2026
Great service!
I am really enjoying the Crossvine Plant that I purchased from Plant Addicts. It arrived in excellent condition and is growing very well. The customer service and delivery was timely and professional.
1 May 2026
Unprompted review
The plant I wanted
The plant I wanted - just in time
I had been looking at a plant but not decided. They emailed me that they were almost out so I jumped in and placed the order. Great service.
15 June 2026
Excellent quality and price
Careful and secure packing fo shipment and my plants arrived in excellent condition. I was amazed at the size and that there were berries already on them. I will definitely order from plant addicts again!
15 June 2026
Unprompted review
Good selection
Good selection. Quality Plants. Pricy - but I should have ordered earlier. My bad really!
14 June 2026
Plant ID'd
Neighbor used their phone app to identify a plant in my landscaping that needed replaced. App said it was ragweed which made no sense. No nursery had it. So, I took a couple photos and sent in to Plant Addicts. Within an hour they identified it as Russian Sage. Spot on! They even noted that ragweed is not something that would be in landscaping. Fast, experienced and friendly!
13 June 2026
Unprompted review
Always easy to order
13 June 2026
Beautiful, Well-Tended Roses
Gorgeous flowers, sent very quickly, and in great condition. You can tell that this company cares about their plants. I just wish I could order more! See you next season, Plant Addicts!
29 May 2026
Unprompted review
They sell a premium product
They sell a premium product, packaged for shipping in a way that ensures the plant/flower/bush arrives undamaged and healthy.
12 June 2026
I just got two more
I just got two more. They are good, healthy plants.
I’ve been happy with everything that I have gotten from Plant Addicts..
3 June 2026
Arrived damaged beyond repair!!
The plant arrived damaged beyond repair, and the shipping experience was completely unacceptable. The box was destroyed, and the condition of the product made it clear that it had not been handled with the care a live plant requires.
To their credit, I submitted photos and received a refund right away.
That was appreciated, but a fast refund does not erase the fact that the order failed completely.
I am still giving Plant Addicts only 1 star because I did not receive a usable plant, and now I have to spend additional time trying to find a replacement somewhere else. This was a frustrating and disappointing experience, and better packaging and shipping standards are clearly needed.
3 June 2026
Reply from Plant Addicts
Hi Dean,
We sincerely apologize for the delayed response to your feedback, and we're truly sorry to hear about your experience.
Thank you for reporting the damage to us as soon as your order arrived and for providing photos. Your prompt communication allowed our Customer Service team to review the issue quickly and process your refund without delay.
While we take great care in packaging every plant before it leaves our nursery, we unfortunately have limited control over how packages are handled once they are in transit with the shipping carrier. Because we know that unexpected shipping damage can happen, we offer our Arrival Guarantee to give our customers peace of mind. If a plant arrives damaged or in poor condition, we're happy to provide either a free replacement or a full refund, depending on the customer's preference.
We completely understand your disappointment that your order did not arrive in usable condition and that you now have to spend additional time finding a replacement. Your feedback is valuable, and we will continue working with our nursery and shipping partners to improve the delivery experience for our customers.
Thank you for giving us the opportunity to make things right, and we hope we'll have the chance to provide you with a much better experience in the future.
Sincerely,
The Plant Addicts Team
Awesome trees; Great customer service
Awesome trees, great customer service. I got a replacement tree for one that was damaged. It's been in the ground for a few weeks, and looks great. All 3 of the trees I ordered look great, even the damaged one. I went ahead and planted it, just to see if it would survive, and it seems to be thriving. If I'm looking for trees or plants, I'll definitely check Plant Addicts first.
14 May 2026
Unprompted review
The plants arrive in great condition…
The plants arrive in great condition and are carefully packed. They also have a great collection of plants.
12 June 2026
Excellent quality plants and flowers!
Excellent quality plants and flowers!! I mean excellent!! Packaged VERY well. Reasonably priced and arrived in PERFECT shape. Plant Addicts is impressive!! Will be ordering again. I highly recommend.
9 June 2026
Unprompted review
Indubitably 5 stars!! Wow!!
I’m absolutely blown away by the quality of these mock orange plants. I bought the 3# (3 gallon) size and they arrived about 2 feet tall and covered in blooms. One plant was cunningly packaged and arrived securely with negligible damage. The second plant arrived *outside* and alongside its box. It looked beaten half to death, yet because it was so healthy and in such good shape prior to the tortures of UPS, it has bounced back nicely. I am now a witness to the quality of plants sold by Plant Addicts. I am also especially impressed by their packing job. The plant was so securely braced, buffered and collared that I am incredulous as to how the second plant arrived free of its confines. You should have seen me trying to liberate the first plant from its box without hurting it. I was ridin’ high on the metaphorical struggle bus!
Nonetheless, 5 stars! I will absolutely be a return customer. Thank y’all so much for selling ‘Pearls of Perfume’ mock oranges! Indubitably 5 stars.
2 June 2026
Selection is great
Selection is great, information available about each plant is abundant and ordering is easy.
12 June 2026
Quality product
Plants were securely packaged and were lg healthy plants upon arrival. Very happy with my first experience with Plant Addicts.
20 May 2026
Unprompted review
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