Banner for Plant Addicts

Plant Addicts Reviews 1,901

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the plants, noting they arrive healthy, beautiful, and often more mature than expected. The ordering process is described as simple and easy, with many appreciating the well-designed website and the ability to track their shipments. Reviewers frequently highlight the excellent packaging, which ensures plants arrive undamaged and in perfect condition, often with extra care taken to keep dirt contained. However, some customers also noted occasional issues with delivery, such as plants arriving upside down or with broken limbs, despite clear markings on the box. A few other people also felt that shipping times could be slow, with some orders taking several weeks to arrive, contrary to the generally quick delivery experienced by most. Additionally, some users experienced difficulties with the website's search function, where specific plants did not appear in search results even though the company stocked them.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the health and quality of the plants... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the health and beauty of the plants... See more

Order

People report positive experiences with ordering, finding the process easy and straightforward. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping and timely... See more

Website

Consumers find the website to be a positive experience, often describing it as easy to use and navigate, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just discovered Plant Addicts this spring and I have already purchased several times. The plants arrive healthy and in good condition. I am particularly impressed with their above and beyond honesty... See more

Rated 5 out of 5 stars

I placed my order, received notification of order, and again when shipped. One day's delay, but advised of such, and plant arrived in tip-top condition. Planted into pot yesterday, and caring for it... See more

Rated 5 out of 5 stars

First of all, Plant Addicts had a rose in stock that I couldn’t find anywhere else. Second, the plant arrived quickly, well-packaged and protected and it was full of healthy buds. And third, while I h... See more

Rated 5 out of 5 stars

When I was looking for a rare plant, they had it. Although not in stock at the time, soon after it became available. It was shipped by an East coast grower overnight. Perfectly packed, plant in perfec... See more


Company details

  1. Garden Center
  2. Plant Nursery

About Plant Addicts

Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.

Plant Warranty

Free Best In Class Plant Warranty

Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!

Why Choose Plant Addicts?

  • Check Best in Class Plant Warranty & Guarantee
  • Check Family-Owned Business - Customer Service With A Personal Touch
  • Check Exclusive Plant Varieties You Can't Find Locally
  • Check Free Plant Care Advice

4,000+ Different Nursery Quality Plants Available


Plant Addicts Rewards

JOIN

PLANT ADDICTS REWARDS

TODAY!

Join in under 60 seconds and get
$5 off your next order

Happy Plant Owners

Promo Codes

Save even more by looking through our current offers!

Learn More


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very happy with my plant, shipping not so much

Very happy with my plant, when it finally arrived. That's the good part! It was packed well and healthy, and has made a smooth transition to my yard. However, it took FOREVER to get to me. Placed order 4/2, shipped 4/17, delivered 4/21...so almost 3 weeks. I had to call to find out what was going on...I was told it was to do with hardiness zones, but I was not informed of this beforehand. I'm surprised that most reviews mention quick shipping and delivery, but maybe my experience was a one-off. I would probably order from them again but only if I needed something I couldn't find locally.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been landscaping my new house…

I have been landscaping my new house and I came across plant addicts website so I ordered a few things and they were beautiful. I was so happy with what I received that I’ve ordered about 50 different perennials and 9 different varieties of rose of Sharon bushes over the last month. Everything I’ve ordered has been healthy and beautiful. I appreciate that they have a description of each plant, size and care. I found items you can’t find at a local nursery. Thank you so much for all the great plants and customer service. Out of all the plants I’ve only had one fern that was damaged in shipping but I think it will survive. It’s such an appropriate name because I’m truly addicted to plants and now their website

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend!

I’m always weary of ordering things like live plants online. I’m so glad I did though. The David Austin #3 roses I ordered are so impressive! They arrived in wonderful shape, covered in buds! Within days they started blooming. I highly recommend this company!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Plants always arrive healthy and they have tended to be more mature plants with better root system developed. Except for filling out this review form where one has to enter the date of review with the year (ex 2026) first before the day and month.

26 May 2026
Rated 5 out of 5 stars

BEST EVER!

The 2 azalea plants I ordered were the nicest & healthiest plants I've ever received from an online order! Love them & so far they're very happy.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Plant Addicts is the BEST!

Plant Addicts has impressed me since the first purchase! I'm remodeling my backyard and every plant in it has come from Plant Addicts. From purchase date to ship date, it's no more than a week (obviously, account for additional time over holidays. We all have lives). Once shipped, I get an email notifying me and within a DAY, max of TWO days, my Plant is home! But wait, it doesn't stop there...the packaging they use is phenomenal. Best set up I've ever seen. Each of my plants has arrived unharmed (completely stationary inside the packaging). They even take extra care to wrap each pot with a clear plastic bag that then is tied loosely around the base of each plant to keep all dirt contained. I can even tell each plant was watered before shipment. Very happy little plants, all of them! It's been a great experience for me all the way around and I look forward to being a repeat customer.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The service

The service, the plants impacable!The shipment very efficient and safe.
Customer service absolute expertise, propt and super polite Best nursery I used.Strongy recoment for serious plants lover.

19 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look