Plant Addicts Reviews 1,845

A new customer, I ordered a rose plant from Plant Addicts and it was impeccable when it was delivered; no plant damage, no wilting, no yellowing, very healthy, with multiple buds, bloomed in 2 weeks. I was encouraged and ordered another rose with the same amazing result that brought a smile to my face. The communication is great, prompt, fast delivery and good packaging. Very satisfied with my experience. Thank you

Plant Addicts is the very best company from which I have ever purchased roses. The shipping is fast, and the saplings arrive well-packaged and healthy! I highly recommend that everyone purchase their plants from this company. A huge thank you to your family for delighting us with such a wide selection of plants—may your business flourish just as beautifully as the roses in our gardens. Thank you so much!

Great family business that takes excellent care of its customers! Very healthy plants were shipped quickly and arrived in great condition - carefully packed and protected from the rigors of shipment. I'll definitely be back.

Conversation with Hector to answer all my questions.

Great selection of beautiful plants and easy online ordering.

Two of the three plants I ordered were received in pristine condition. One plant that looked as it would have also been pristine was packaged poorly & arrived damaged. Eli resolved this issue quickly & a replacement plant is on its way. This Is my first time ordering from Plant Addicts, and I couldn't be happier with the plants & customer service. I expect to be a repeat customer.

My order arrived quickly and in wonderful shape. I will definitely order again.

Renzo T. was prompt in response to my concerns and rectified them quickly. All of my experiences with Plant Addicts have been excellent. Their plants ship in perfect condition every time.

Great plants, great service.

Attractive plants arrived in good condition.

The holly bushes that I ordered from Plant Addicts were beautiful and healthy upon arrival and delivery was quick. The site was easy to use and offered lots of tips for taking care of just about any kind of plant you could imagine. They even give a one-year guarantee on purchases and their prices were very reasonable. I like that it's a family-run nursey and their customer service is top notch! Highly recommend them!

We have ordered several times and every plant we receive is healthy and beautiful and extremely well cared for and packaged!
Thank you for being an amazing small business who actually cares! -Susan and Don

Pretty upsetting to receive a plant I waited indefinitely for, especially after spending far more than I would have at a place like Home Depot, only for it to arrive with no full-bloom flowers at all and the flowers on there, dead. I reached out hoping for either a replacement or at least a partial refund, but the responses I received were less than helpful and honestly disappointing. For the price paid, I expected much better quality and customer service.

Easy to order, fast shipping and great tracking ability along its journey until delivery. Not sure if it's possible to better ensure the safe and fragile handling for future deliveries. 3 of the limbs were broken from the shipping carrier, but there were plenty of others that were still intact. We are certain this beautiful plant will deliver many years of future blooms and flowers.

I was treated as an important customer. They responded to me in a quick manner . They came up with a fair and generous resolution to my problem ! True old fashioned customer service ! Highly recommend!

The flowers are healthy and the service is great.

This is a follow up to a review I left a week ago. I can't say enough good things. First, I found the tree I was looking for, which is, apparently, somewhat hard to find, but Plant Addicts had 2, and the cost was reasonable. They were delivered quickly and, although one came damaged, due to an issue w/the packaging, that was all sorted out quickly and easily. I got a replacement tree, and the 2 trees that were in good shape look great. One is already growing new leaves. I planted the damaged one anyway, and hoping it will come back. In any case, the customer service was excellent, and I so appreciate that. You don't find that too often anymore. When looking for more plants/trees, I'll definitely start w/Plant Addicts. They get a great big GOLD STAR from me!

Even though most things were sold out as we are late ordering, there was still a great selection for our needs. Very easy to order.

This is my first year buying here and it won’t be my last! I have been pleasantly surprised by the quality of plants I received. I did need customer service once and that was a very helpful experience as well.