Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
I booked my Holiday through Eric . He was so efficient and pleasant. I received a follow up call from Mark to ensure I received all correspondence regarding my upcoming holiday to Turkey and also to e... See more
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Planmyluxe
Dear Marion,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Had a great experience
Had a great experience. Sorted everything out and explained everything in detail. Would definitely recommend.
6 June 2026
Unprompted review
Reply from Planmyluxe
Dear Joanne,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Dear Mary,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Tour
Sam is perfect from plan my tour
Sam is perfect from plan my tour
We have booked over 10 holidays so far no problems
5 June 2026
Unprompted review
Reply from Planmyluxe
Hello Daniel,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Very good company
1 June 2026
Unprompted review
Reply from Planmyluxe
Dear Terry,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Veryhappy with plan my tour 1/06/2026
1 June 2026
Unprompted review
Reply from Planmyluxe
Dear Koki,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Excellent customer service and very…
Excellent customer service and very professional, also available to chat to anyone anytime .
Will definitely be using again
1 June 2026
Unprompted review
Reply from Planmyluxe
Good Evening Helen,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Dear Mohammed,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Phone was always answered quickly and I…
Phone was always answered quickly and I was helped with anything I asked. Today I was rang up to check everything was ok with confirmation etc. I would recommend this company.
30 May 2026
Unprompted review
Reply from Planmyluxe
Good Evening Anita,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Dear Richard,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Richard,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Agent very helpful
Organisation was first class from start to finish. Staff were very helpful.
20 May 2026
Unprompted review
Reply from Planmyluxe
Hello Donald,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Tour
Excellent service
The whole experience from the start to the end of the booking went smoothly, both members of staff were extremely friendly and helpful. Will Be using plan my tour again.
27 May 2026
Unprompted review
Reply from Planmyluxe
Good Morning Maryjane,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very helpful and smooth from booking to…
Very helpful and smooth from booking to ensuring all ok prior to going on hiday
26 May 2026
Unprompted review
Reply from Planmyluxe
Dear Patricia,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Tour
Sam gave me a call to double check i…
Sam gave me a call to double check i had everything ready for my holiday. Great service.
21 May 2026
Unprompted review
Reply from Planmyluxe
Dear Ian,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Sam brilluant and even gave us a call…
Sam brilluant and even gave us a call hefore we left
25 May 2026
Unprompted review
Reply from Planmyluxe
Dear Pat,
Thank you so much for your kind words and 5* review for Sam, we really appreciate you choosing to book with us. Happy holiday countdown activated and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very efficient in dealing with my issue.
Very efficient in dealing with my issue.
25 May 2026
Unprompted review
Reply from Planmyluxe
Dear Herlicska,
This is wonderful to hear and exactly what we aim to achieve, thanks for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Good service
25 May 2026
Unprompted review
Reply from Planmyluxe
Dear Angela,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Good Evening Claire,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Hello Sally,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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