Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
I booked my Holiday through Eric . He was so efficient and pleasant. I received a follow up call from Mark to ensure I received all correspondence regarding my upcoming holiday to Turkey and also to e... See more
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Planmyluxe
Dear Joseph,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Great service from Eric on 2/7/26 and then again from Mark thanks guys 👌
Great service from Eric on 2/7/26 who did an excellent job guiding me through my holiday booking process. Everything was explained clearly and I was fully satisfied with the whole booking experience. Then on 3/7/26 mark from Planmytour phoned to run through my details again to make sure every thing was correct.. Excellent customer service 👍
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Beverley,
Thank you very much for taking the time to share your feedback regarding our team members Eric and Mark will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Danny from plan my tour was very…
Danny from plan my tour was very helpful with my payment plan on 2/7/2026
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Norman,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Helpful pre holiday call
Sam rang today to confirm all the details for our upcoming holiday, and he couldn’t have been more helpful. Clear, friendly, organised, and genuinely interested in making sure everything is just right. A lovely bit of reassurance before we jet off — thank you, Sam!”
2 July 2026
Unprompted review
Reply from Planmyluxe
Dear Maureen,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Danny was very helpful regarding the…
Danny was very helpful regarding the payment plan would book with this company again
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Mitch,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam is very good and very helpful
2 July 2026
Unprompted review
Reply from Planmyluxe
Dear Evangelino,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful
Danny was very helpful. The payment plan option is fantastic too. Great service!
1 July 2026
Unprompted review
Reply from Planmyluxe
Dear Elizabeth,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Marcel,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Very attentive
Very attentive. Very patient. Couldn’t do enough. Mark especially was very helpful. Thank you
29 June 2026
Unprompted review
Reply from Planmyluxe
Dear Consumer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark was very professional keeping us…
Mark was very professional keeping us in the picture and upto date with our holiday
29 June 2026
Unprompted review
Reply from Planmyluxe
Dear Kathleen,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Plan my tour was very helpful with our…
Plan my tour was very helpful with our payment plan and Danny was extremely helpful
29 June 2026
Unprompted review
Reply from Planmyluxe
Dear Veronica,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Good professional service from start to…
Good professional service from start to finish.
I found in particular Jordan Cox and Danny White were exemplary .
26 June 2026
Unprompted review
Reply from Planmyluxe
Good Evening Soma,
Thank you very much for taking the time to share your feedback regarding our team members Jordan and Danny will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Reply from Planmyluxe
Dear Rakul,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark rang today to confirm our holiday…
Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to talk. Mark was very easy to understand, spoke with clarity and fluent English. He answered our questions and put our minds at rest about several things. Thank you.
28 June 2026
Unprompted review
Reply from Planmyluxe
Dear Judy,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Excellent service and super helpful…
Excellent service and super helpful advisers.
28 June 2026
Unprompted review
Reply from Planmyluxe
Dear Kay,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Ashley,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Holiday booking
Friendly , informative and helpful Sam answered all my queries as best he could
28 June 2026
Unprompted review
Reply from Planmyluxe
Dear Linda,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Danny and the plan my tour company were…
Danny and the plan my tour company were extremely helpful and most accomadating.
Would highly recommend.
27 June 2026
Unprompted review
Reply from Planmyluxe
Dear Sarah,
Thank you very much for your amazing feedback for Danny.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Plan my Tour what Amazing service so…
Plan my Tour what Amazing Company Amazing deals and Danny was so
Helpful nothing was a problem for him couldn’t recommend this company any more
26 June 2026
Unprompted review
Reply from Planmyluxe
Dear Julie,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
The prosse was very easy and the…
The prosse was very easy and the contact was excellent
25 June 2026
Unprompted review
Reply from Planmyluxe
Dear John,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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