Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
I booked my Holiday through Eric . He was so efficient and pleasant. I received a follow up call from Mark to ensure I received all correspondence regarding my upcoming holiday to Turkey and also to e... See more
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Mark was very helpful
Mark was very helpful with all the booking process. Rang to check as was a very short notice booking to fly within 5 days.
Left a number to call if needed.
16 July 2026
Unprompted review
A review to be proud of. Nice one Mark
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Including 5,000 people on Facebook, Instagram, X, Snapchat and the 50,000 people I have on my database, for my Internationally recognised charity Event. Great North Dog Walk, the World's Largest Dog Walk as recognised by Guinness World 🌎 Records. Mark is head and shoulders above his peers. They would do well to pick up on his skills and act accordingly
15 July 2026
Unprompted review
Sam was great help good experience with…
Sam was great help good experience with them
15 July 2026
Unprompted review
Sam was very helpful and very polite
15 July 2026
Unprompted review
Sam and mathew lively guys sorted…
Sam and mathew lively guys sorted anything
15 July 2026
Unprompted review
Súper communication good customer after…
Súper communication good customer after sales and fantastic destination and hotel well done will book again with you for the reassurance :)
14 July 2026
Unprompted review
Reply from Planmyluxe
Dear Nicola,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you had a wonderful time away in Marrakech and hope to serve you again
All the best,
Plan My Luxe
Mark gave us good advice about the…
Mark gave us good advice about the trip to Milan and Saint Moritz this was followed by confirmation of all times and dates of our train journeys
9 July 2026
Unprompted review
Reply from Planmyluxe
Dear Philippa,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Very helpful and I can’t wait to use…
Very helpful and I can’t wait to use mark again
14 July 2026
Unprompted review
Reply from Planmyluxe
Hello Dan,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
This was a follow up call confirming…
This was a follow up call confirming that I had received the documents for my trip which I had. Mark was courteous and efficient. I would recommend this company.
13 July 2026
Unprompted review
Reply from Planmyluxe
Dear Ian,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very helpful with booking the holiday…
Very helpful with booking the holiday and all the information we received from after booking. Sam called to give a courtesy call and go through the holiday itinerary which was really helpful
13 July 2026
Unprompted review
Reply from Planmyluxe
Dear Nicola,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
We have been using PlanMyTour booking…
We have been using PlanMyTour booking Company for number of years for our package holiday's. We have always found them very good and reliable with friendly staff dealing with all aspects of travel arrangements to our satisfaction. Team members both on the phone and emails correspondence are knowledgeable timely and assuring to book our holiday's to our satisfaction. I have no hesitate in recommending them .
11 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Dhansukh,
Thank you for taking the time to leave us a review.We greatly appreciate your Repeat custom with us for many years.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Excellent service with Sam
12 July 2026
Unprompted review
Reply from Planmyluxe
Dear customer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Great service from the Plan my Tour…
Great service from the Plan my Tour team. Made booking the holiday a transparent and easy process.
12 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Usman,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear customer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
What a customer services I received…
What a customer services I received from Mark. Mark was fantastic ,he confirm my trip send me my boarding passes my hotel reservation and my transport from airport to hotel and return
Thank you Mark
I have score 1000 out of 100
11 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jayesh,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Sam was very helpful today and pleasant
Sam was very helpful today and pleasant
11 July 2026
Unprompted review
Reply from Planmyluxe
Dear Ren,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
I received a delightful courtesy call…
I received a delightful courtesy call from Mark just a week before our trip, where he beautifully walked me through our itinerary. His pacing reminded me of a charming train schedule or the voice of a speaking clock. Mark was incredibly polite and took the time to answer all my questions, providing the clarity I needed. This thoughtful gesture truly surprised me and added to my excitement for our upcoming adventure. A heartfelt thank you to Mark and the team at Plan My Tour—your attention to detail means so much to us, and we can't wait for the journey ahead!
10 July 2026
Unprompted review
Reply from Planmyluxe
Dear Newbie,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Plan my tour very best helpful i…Danny
Plan my tour very best helpful i REEFRR to my friends Danny was very best helpful
9 July 2026
Unprompted review
Reply from Planmyluxe
Dear Parmjit,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Sam was very helpful running through…
Sam was very helpful running through the holiday thank you
9 July 2026
Unprompted review
Reply from Planmyluxe
Dear Gary,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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