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Planmyluxe Reviews 

226
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making interactions pleasant and reassuring. The service is consistently efficient, with clear communication and thorough information provided for holiday arrangements, ensuring a smooth booking process. Many people appreciate the proactive approach, including courtesy calls to confirm details and offer assistance, providing reassurance before their trips. Reviewers frequently recommend the company, highlighting its reliability and ability to deliver excellent holiday experiences and customer satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently praising the helpfulness and efficiency of... See more

Holidays

People report positive experiences with holidays, often highlighting the helpfulness of staff in booking and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting it as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more

Company replied

Rated 5 out of 5 stars

Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more

Company replied

Rated 5 out of 5 stars

Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more

Rated 5 out of 5 stars

Sometimes I had doubts. I asked and got the right answers in a short time!!👍 For the reservation made, I received the details of the vacation (flight, hotel, meal plan, transfer) very well presente... See more

Company replied

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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4.9

All reviews

(226)

226 reviews in the last 12 months

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