Planet of Entertainment Reviews 183

Very good service and delivery time.

Great store, always reliable

Cheapest copy online (south park season 21-25). Very fast delivery and everything was plain sailing no problems. Very happy will definitely use planet of entertainment again. Cheers

Reliable service. Items are well packed and tracking provided.

Was looking for The New Tombstone steelbook which was released today. It was available for pre-order on All the major sights like Amazon, HMV, Zavvy etc but when I tried to add it to My basket they all said unavailable or sold out. Then I came across The Planet of Entertainment they said I could pre-order But having not heard of them I was wary. So I did so on the 5th of April and today it arrived right on schedule so a massive thank you to these guys and I will be definitely using again.

a first class service with an excellent customer service.
thank you, melvin.

Great service, quick delivery, good price and quality.

Came packaged well, as described.

I’ve placed a few orders with Planet of Entertainment & the following has been my experience.

They provide ridiculously inadequate packaging & your steelbook regularly arrives badly dented & on another occasion the package came loose in transit & only 1 out of 4 steelbooks arrived! - they ignored all emails regarding this! The 1 that did arrive was hanging out of the package, loosely held in place by an elastic band placed on the packaging by the Royal Mail.
They don’t always send order confirmation emails & often don’t send dispatch confirmation emails.
They often refund orders without any explanation or apology.
They often fail to send all items in your order & don’t refund the outstanding items or answer emails when you chase it up!
I received a very badly dented steelbook & emailed them about it. Very unusually they answered straight away asking if I’d prefer a refund or a replacement….A replacement I replied…No replacement was received nor was any subsequent email ever answered!
Their communication is absolutely appalling! Emails are constantly ignored!!

Giving up I filed 3 credit card disputes tonight.
1 for the damage item that wasn’t replaced.
1 for £75 worth of goods that were never dispatched. Half the order was sent but not the other.
1 for the 3 out of 4 steelbooks that were missing from my parcel that arrived open.

POE needs to seriously get their act together!! Provide better packaging! Stop selling things that you don’t have. Stop missing out items from orders when they’re dispatched & most importantly, answer emails!!!

Item arrived promptly and well-packed. No issues with the order, many thanks.

Fast delivery, discount code on first order.

Didn't take to long to receive, but on arrival, the disc has subtitles. I can't even watch it in English.

My order of "King And Country" on Blu Ray arrived in good time, new as described, so very pleased.

If they stock it, it will be great value and get it to you sharpish.

Good prices. Quick delivery.

Excellent. Rapid delivery

Great offer from planet of entertainment on the 88 films Asia range.Quick delivery they used parcel force and only took a few days to arrive from the date I ordered.
I highly recommend this company and will 100% order again from them in the future

Nice selection of films, good price and very fast efficient service.

Video arrived double quick, have no issues with item,
just the job.

Easy to order on line. Quick delivery with email notification when in transit.