I have had hosted domains since the early 2000s, and the support is often between mixed and marginal. We moved our platforms to PlanetHoster around four years ago, and the support we received has be... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their hosting services are beyond par, especially given their very reasonable pricing. But the support, oh my god the support, they answer super quickly. Any time. Any day. And to top it all, they're... See more
Company replied
I received from wordpress a "fatal error" message and couldn't work or open my website anymore ! I asked what to do to the support and 15 minutes later the problem was solved :-) PlanetHoster offer... See more
Company replied
I'm using plpanethoster since 5 years now, for multiple websites. I'm very happy with the customer service, they've answered very fast each time I write/called thedm, it's almost instant, and they're... See more
Company details
About PlanetHoster
Written by the company
Offre The World - Trustpilot - Rabais de 25%
Written by the company
- Obtenez 25 % de remise pour votre nouvelle commande PlanetHoster
- Code promo : Trustpilot-25
- The World Offer - Trustpilot - 25% Discount
- Get a 25% discount on your new PlanetHoster order - Promo Code: Trustpilot-25
Garantie | Warranty
Satisfait ou remboursé | Money-back guarantee
Satisfait ou remboursé
Après une commande d'hébergement web, vous pouvez bénéficier du service pendant 60 jours. Si vous n'êtes pas satisfait, il est possible de demander le remboursement. À noter que les noms de domaine ne sont pas remboursables. Par la suite, vous aurez le droit à un crédit au prorata pour les 180 premiers jours.
Money-back guarantee
After ordering web hosting, you can enjoy the service for 60 days. If you are not satisfied, it is possible to ask for a refund. Please note that domain names are not refundable. Thereafter, you will be entitled to a pro rata credit for the first 180 days.
Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Nickel pour le moment
3 March 2024
Reply from PlanetHoster
Bonjour,
Merci pour votre fidélité et vos excellents commentaires !
Nous sommes ravis de vous offrir une expérience d'hébergement formidable.
Restez informé de nos dernières offres en visitant notre site web https://www.planethoster.com/fr/ et suivez-nous sur Twitter https://twitter.com/PlanetHoster !
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Quick response on complicated problem
Quick response on complicated problem
7 March 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Reply from PlanetHoster
Bonjour,
Nous sommes ravis de connaître votre expérience positive avec notre équipe de service !
Votre recommandation est très importante pour nous.
Découvrez plus sur nos services en vous abonnant à notre page Facebook https://www.facebook.com/PlanetHoster
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Incredible reactivity
Incredible reactivity, problem resolved within 10 minutes. Continue like that
22 February 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Fast reply to support request
Fast reply to support request. Put me on the right track to fix the issue on my end.
20 February 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Easy setup of web hosting
i did not know anything about web hosting, but could acquire my domain and publish my web page with ease thanks to the instruction's on PlanetHoster’s web site.
10 February 2024
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
I had an email connection problem
I had an email connection problem, and it got resolved right away, the service is truely five stars
30 January 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
fast and adapted Sunday evening answer.
fast, professional and adapted answer on Sunday evening.
that changes from f*ckin robot/AI automated answers.
congratulations to the planet hoster team.
28 January 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Very helpful, professional and patient support
Very helpful and patient support from all concerned. 10 out of 10 for Planethoster. All my questions and issues were resolved.
19 January 2024
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
I was satisfaid to planethoster's…
I was satisfaid to planethoster's services
26 January 2023
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
The best hosting experience out there, period.
Extremely fast in their answers and pristine support. They don't throw you chatting with an AI, and actually help you out. Good prices. I left other hosting solutionS, plural, because I can trust them to help me out when I have an issue.
It's not the first time I'm coming back to them, just because at this point every other company failed me at least once. This is not a sponsored review by any mean, I do pay everything and am not related to this company. I just am extremely satisfied and relieved by having moved some sites there. Everything will be eventually transferred there over time.
15 January 2024
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
fast and efficient support
fast and efficient support, Planet Hoster is a good choice for website owners looking for the right quality-price compromise
23 January 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Excellent support from everyone involved.
Planethoster Support was Very helpful and patient in answering questions and providing information, explanations and advice.
20 January 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
The support is excellent
The support is excellent, the response is very fast and the problem resolution is excellent.
16 January 2024
Unprompted review
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Reply from PlanetHoster
Bonjour,
Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions.
C’est un plaisir de savoir nos clients satisfaits.
Restez informé de nos dernières offres en visitant notre site web https://www.planethoster.com/fr/ et suivez-nous sur Twitter https://twitter.com/PlanetHoster !
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Reply from PlanetHoster
Bonjour,
Merci pour votre fidélité et vos excellents commentaires !
Nous sommes ravis de vous offrir une expérience d'hébergement formidable.
Restez informé de nos dernières offres en visitant notre site web https://www.planethoster.com/fr/ et suivez-nous sur Twitter https://twitter.com/PlanetHoster !
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Good Hosting and technical support
25 December 2023
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
Reply from PlanetHoster
Hello,
We're thrilled to hear about your positive experience with our service team!
Your recommendation means a lot to us.
Discover more about our services by Liking our Facebook page https://www.facebook.com/PlanetHoster
Thank you!
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