It’s my second bag (vintage Chanel) from Plamexs and couldn’t be any happier. Both bags were in good condition (even better than expected). Excellent customer service, flexible payment options and pri... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very fast delivery, my item arrived safely within 2 days. I love my bag! I also appreciate the quick replies and friendly customer service. Plamen replied to my questions about Chanel in general too,... See more
Company replied
Satisfied with my purchase at Plamex. Friendly & quick response customer service. Straightforward transaction. The item: Hermes Herbag zip 31, it is as described on the picture and complete with th... See more
Company replied
I bought a Chanel beige flap bag for a very good price. It had some flaws but nothing that bothers me and everything was shown in pictures, it even looked better in real :) I am super happy with my p... See more
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Company details
Written by the company
At PLAMEXS, we offer an exclusive selection of pre-owned luxury handbags, bringing together timeless craftsmanship, impeccable quality, and sustainability. Our curated collection features iconic bags from the world’s most prestigious fashion houses, including Chanel, Louis Vuitton, Hermès, Gucci, and more. Why Choose PLAMEXS? Every bag we sell is thoroughly inspected by our expert team to ensure it meets the highest standards of quality. We pride ourselves on offering only genuine, luxury items. Sustainable Luxury: By purchasing pre-owned, you’re making a smart, eco-conscious choice. We believe in the value of extending the life of designer pieces, reducing waste, and promoting a more sustainable fashion cycle.
Contact info
General Parensov 39, 9002, Varna, Bulgaria
- +359893711756
- contact@plamexs.com
- plamexs.com
Amazing service
Amazing service! I was hesitant about a drawstring on a vintage Noé, but the team went above and beyond to swap it for a perfect matching one. Fast shipping from Bulgaria to Belgium and the corresponding is 10/10 recommend PLAMEXS for authentic luxury vintage!"
16 April 2026
Unprompted review
A happy returning customer
It's not my first purchase at PLAMEXS and I am an extremely happy and returning customer. Their selection, their prices, their customer support - they are truly amazing!
11 April 2026
actualy it's WOW
actualy it's WOW! my experience with this store was absolutely great! They delivered my order (vintage LV in excellent condition) to Poland just in 2 days!! 100% I'll return to the store for a new bag <3
19 March 2026
Reply from PLAMEXS
Hello!
Dear Anastasiia,
We are happy to hear you had such a great experience and that your vintage Louis Vuitton arrived quickly to Poland! It means a lot to us that you are happy with the condition and overall service. Thank you very much! :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With appreciation and kind regards,
The Plamexs Team
Best place for your shopping!
Amazing customer service, the best I experienced in a while! Very quick, helpful, and extremely kind. Their positivity gives you a very unique and personalized experience. The shipping was super fast, I got the bag the next day after ordering. They were letting me know about every step of the process which made me feel very safe and taken care of. The product had a lot of photos and was described very well, and it arrived perfectly matching everything. The details on the website helped a lot with making a decision, and the feature of making the offer is always nice to use. I’m very sure I will make more purchases very soon, I really loved the experience! Special thanks to Radi for answering all my questions on instagram. Truly great place for your shopping.
25 March 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Anna,
Thank you very much for this incredibly thoughtful review! :)
We are truly grateful for your kind words and so happy to hear that every step of your experience - from communication to delivery, - made you feel confident and well taken care of. That is exactly what we strive for. :)
It means a lot that you appreciated the detailed descriptions, photos, and features on our website, and we are especially glad Radi could assist you and make everything even smoother. :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With warm regards and sincere appreciation,
The Plamexs Team
A trustworthy boutique with integrity…
A trustworthy boutique with integrity and values. Transparent item description, great communication, speedy shipping. It feels that they truly love what they are doing, and it shows in every little detail. Thank you for my first classic Chanel bag!
19 March 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Egle,
Thank you very much for your kind words - it truly means a lot to us!
We are happy your first classic Chanel bag found its way to you, and it was a pleasure assisting you throughout the process. Your trust and appreciation for the little details are greatly appreciated! :)
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - both now and in the future.
Thank you once again!
With appreciation,
The Plamexs Team
Great bags and quick delivery
Great bags! Already purchased 3 different bags from them and they are all so pretty! Very honest and many photos, so you know exactly what you get. Probably will purchase something soon again :). Thanks again!
12 March 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Nada,
We are truly happy to hear that you have enjoyed all three of your bags and that our photos and transparency have met your expectations. It means a lot to us that you feel confident in what you receive. :)
Your continued support is sincerely appreciated, and we look forward to helping you find your next beautiful piece.
With appreciation and kind regards,
The Plamexs Team
First shopping
This was my first time shopping with Plamexs and I am delighted. The shipping was immediate, and my dream bag is even more beautiful than in the very detailed photos. I experienced great kindness from the customer service and attention to every detail of the carefully secured package, which is why I highly recommend them to anyone planning to purchase a pre-loved handbag.
9 March 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Magdalena,
We are truly happy that your first experience with us was such a positive one, and it means a lot to us to know that your dream bag exceeded your expectations. :)
Your kind words about our customer service and attention to detail are sincerely appreciated. We are especially grateful for your recommendation. Thank you very much! :)
We will always be happy to welcome you again and remain at your full disposal for any assistance you may require, at any time.
With appreciation and kind regards,
The Plamexs Team
Amazing service
Amazing service, super fast shipping, great stuff, can’t wait to purchase something beautiful again :)))
7 March 2026
Reply from PLAMEXS
Hello!
Dear Giedre,
Thank you very much for your kind words and wonderful review! :)
We are truly happy to hear that you were satisfied with both the service and the speed of delivery.
You are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
The best service and quality. Very responsive and attentive to customer needs
The best service and quality
8 March 2026
Reply from PLAMEXS
Hello!
Dear Stavria,
Thank you very much for your wonderful review!
As you know - you are always welcome back to us! :)
With warm regards and sincere appreciation,
The Plamexs Team
Excellent Service and Authentic Luxury – Highly Recommended
I am absolutely delighted with my purchase from Plamex
The customer service was exceptional, both before and after my purchase. I received quick and precise answers to all my questions, especially regarding delivery, which really gave me confidence.
The shipping was fast and perfectly secure. The tracking was clear and reliable from start to finish.
As for the bag, the craftsmanship is impeccable and the authenticity of the product is undeniable. It matches the description and photos perfectly.
I also received a Plamex dustbag to protect the bag, a very thoughtful touch that shows the care they put into the customer experience.
The value for money is particularly good for a luxury item.
I highly recommend Plamex for their reliability, professionalism, and the quality of their products. An excellent shopping experience!
16 February 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Lauriane,
Thank you so much for your kind and thoughtful review - it truly means a lot to us! :)
We are absolutely delighted to hear that you are happy with your purchase and your overall experience with Plamexs.
We are truly happy to hear that you love the bag and that you were happy with your purchase!
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With warm regards and sincere appreciation,
The Plamexs Team
Best experience ever
Well, this was my first time using this company. It has been an absolute delightful experience from A to Z . My assistant Lea was so helpful and made the whole process so easy, quick and at the same time keeping a level of professionalism. Thank you 🙏🏾 and I’ll definitely will be back for more. My bag will arrive tomorrow!!!!
16 February 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Lisa,
Thank you very much for your wonderful review! It truly means a lot to us! :)
We are truly happy to hear that your experience was smooth and enjoyable from beginning to end.
It is especially wonderful to know that Lea was able to assist you with care, efficiency, and professionalism - we will be sure to share your kind feedback with her.
We will always be happy to welcome you again and remain at your full disposal for any assistance you may require, at any time.
With appreciation and warm regards,
The Plamexs Team
Quick. Serious. Professional.
They answered all the questions regarding the item I was intrested in very quickly. Very professional and also the parcel was delivered right away! I live in a different country and the package arrived in less than 3 working days! I have purchased several items during 1 year of discovering this company and I had a really great experience!
9 February 2026
Reply from PLAMEXS
Hello!
Thank you very much for your continued trust and for sharing your experience. It truly means a lot to us that you have chosen Plamexs multiple times over the past year! :)
Your loyalty and kind words are sincerely appreciated, and we look forward to continuing to provide you with the same level of service and carefully curated pieces in the future.
You are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
Great!
Second order in few months. Excellent customer care and delivery service.
Highly recommended!
9 February 2026
Reply from PLAMEXS
Hello!
Dear CA,
Thank you very much for your continued trust and for choosing Plamexs again! :)
We are happy to know that our customer care and delivery service met your expectations once again. Providing a seamless and reliable experience each time is always our priority. :)
Your recommendation is sincerely appreciated, and we look forward to welcoming you back in the future.
With our warmest thanks,
The Plamexs Team
I love my LV pochette
I absolutely love my LV pochette! The condition of the bag is better than described and I couldn’t be happier with my purchase. Their customer care is truly the best, they respond so quickly and are always incredibly helpful and kind. The whole shopping experience was smooth and enjoyable from start to finish. I definitely recommend. Dominika <3
16 February 2026
Reply from PLAMEXS
Hello!
Dear Dominika,
Thank you for taking the time to share your feedback with us.
We understand that sensitivity to scent can vary, as each individual's sense of smell varies, and it is possible this detail was not detected during our inspection. Please accept our sincere apologies for this oversight.
We are truly sorry that the presence of a smell was not noted by our team, and we understand how important this detail is for your experience.
Each of our customers’ experience is extremely important to us, so our team has contacted you by email to assist and resolve the matter in the way that is most suitable for you.
Thank you very much for your kind understanding, and once again - please accept our apologies for the inconvenience caused.
With appreciation,
The Plamexs Team
Amazing service!
Amazing service!! Answer all my questions, helped me with my request and delivery was in 48 hours.
I love the Hermès Evelyne and probably it will not be my last!!
Thank you!
15 February 2026
Reply from PLAMEXS
Hello!
Dear Olga,
Thank you very much for your wonderful review!
We are happy to hear that you were pleased with our service, the assistance provided, and the fast delivery! :)
Your trust and kind words mean a lot to us, and we will be more than happy to assist you again whenever you decide to add another special piece to your collection. Anytime. :)
With our sincere appreciation,
The Plamexs Team
An angel
Brigitte was absolutely wonderful throughout my entire purchase. She supported me with great patience, professionalism, and kindness. She answered all my questions and truly reassured me at every step of the process.
The shipping was very fast, and she kept me informed from start to finish, which I really appreciated. You can tell she genuinely cares about what she does and about her clients.
A huge thank you for her precious help. It’s rare to receive such high-quality service. I highly recommend her.
Georgia
12 February 2026
Unprompted review
Reply from PLAMEXS
Hello!
Dear Georgia,
Thank you sincerely for your beautiful and thoughtful words. We are truly happy to hear that your experience was such a positive one! :)
Brigitte will be especially touched by your message. Providing patient, professional, and reassuring guidance throughout each step of the process is something we deeply value, and it means a lot to know that this was reflected in your experience.
Your recommendation is sincerely appreciated, and we look forward to assisting you again. You are most welcome!
With our warmest thanks,
The Plamexs Team
Great customer service and fast delivery
Very fast delivery, my item arrived safely within 2 days. I love my bag! I also appreciate the quick replies and friendly customer service. Plamen replied to my questions about Chanel in general too, not just regarding the product I ordered, showing good knowledge of vintage curation. This was my 3rd time ordering from Plamexs and I think wouldn't be the last.
5 February 2026
Reply from PLAMEXS
Hello!
Dear Tika,
Thank you very much for your continued trust and kind words!
We are pleased to hear that your order arrived quickly and safely, and that you are happy with your bag. It is wonderful to know our customer service and guidance on vintage pieces were helpful. :)
We truly appreciate your loyalty and look forward to welcoming you back to Plamexs.
With appreciation and kind regards,
The Plamexs Team
I never met such an amazing service
I never met such an amazing service, I swear! Highly recommend!
15 January 2026
Reply from PLAMEXS
Hello!
Dear Aleksandra,
Thank you very much for your kind words!
We are happy to hear that you had such a positive experience, and we sincerely appreciate your recommendation!
It was a pleasure serving you, and we look forward to welcoming you again. :)
With appreciation and warm regards,
The Plamexs Team
Happy!
I am incredibly happy with my purchase. Impeccable service and extremely fast shipping. The item was beautifully packaged and in even better condition than described. This will be my new go-to site for my beloved handbags!
21 January 2026
Reply from PLAMEXS
Hello!
Dear Maya,
Thank you very much for this wonderful feedback!
We are truly happy to hear that you loved your purchase, the shipping, and the care taken with packaging. :)
Please know that you are always welcome back to us, and we remain at your disposal at any time for anything you may need.
With appreciation,
The Plamexs Team
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