This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you throug... See more
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I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world. What I like most... See more
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The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt a... See more
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In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more
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Company details
Written by the company
PlacidWay is widely praised for its excellent customer service and efficient coordination. Reviewers consistently highlight the professionalism and helpfulness of the staff, who make the process of accessing global healthcare seamless and stress-free. Many customers appreciate the ease of communication and the promptness in addressing their needs. With savings of up to 70% on treatments abroad, PlacidWay provides affordable access to world-class care. While some feedback mentions pricing fluctuations, the overall experience is overwhelmingly positive, with patients feeling supported and empowered throughout their healthcare journey.
Contact info
9800 Mount Pyramid Ct #400, 80112, Englewood, CO, United States
- 888-296-6664
- info@placidway.com
- placidway.com
4.7
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placidway was so helpful
Placidway was so helpful, professional and efficient helping me along the way with my medical needs in Mexico. I recommend them highly for those searching medical options abroad.
25 February 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Kristin, for your kind words! We’re so pleased to hear that PlacidWay Medical Tourism was helpful, professional, and efficient in assisting you with your medical needs in Mexico. Our goal is to provide seamless support for those exploring medical options abroad, and we truly appreciate your recommendation.
If you ever need assistance again or have any questions, PlacidWay Medical Tourism is always here for you. Wishing you continued health and well-being!
Best regards,
PlacidWay Medical Tourism
Meniscus knee procedure…
The bottom line is the quality of the stem cells harvested and the safe and effective administration of them into the damaged area of the body. I went in with an arthritic right knee. I was given 5000mg intravenously of vitamin c to reduce inflamation. I was the given a local anesthetic for the injection of 20 million cells directed at my damaged meniscus. Dr. North administered both injections quickly and painlessly. After the Toyota limo dropped me off at my hotel, I walked to pick up my laundry. Felt good. I'll update in a few weeks and let you know the outcome.
11 February 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Ralph, for sharing your detailed experience! We’re glad to hear that your meniscus procedure went smoothly and that PlacidWay Medical Tourism was able to connect you with quality care. The combination of advanced stem cell treatment and expert administration is key to effective recovery, and it’s great to know that you felt good even shortly after the procedure.
We appreciate your willingness to share updates, and we look forward to hearing about your progress in the coming weeks. If you need any further assistance, PlacidWay Medical Tourism is always here for you. Wishing you a smooth recovery!
Best regards,
PlacidWay Medical Tourism
Easy
It was so easy to get a consultation and speak with the Doctor. A representative check up on me even after my surgery! I would definitely use them again and I plan to.
28 January 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Lisa, for your wonderful feedback! We’re so happy to hear that your experience with PlacidWay Medical Tourism was smooth and that connecting with a doctor was easy. Providing ongoing support, even after surgery, is an important part of our commitment to patient care.
We truly appreciate your trust and are glad to know you plan to use PlacidWay Medical Tourism again. If you ever need anything, we’re always here for you!
Best regards,
PlacidWay Medical Tourism
Professional Services
The staff have been professional, courteous and prompt in response and guidance in helping me find the appropriate doctors and clinic for me. The patient portal is easy and well done.
8 January 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much, Lisa, for your wonderful feedback! We're delighted to hear that our team’s professionalism and prompt support made your experience smooth and helpful. It’s great to know you found our patient portal easy to use as well. If you need any further assistance in finding the right medical care, we’re always here to help.
Warm regards,
PlacidWay Medical Tourism
your staff name vidya very professional
6 January 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your kind words, Habillah! We're happy to hear that Vidya provided you with professional support. We’re proud to have dedicated team members like her who are committed to helping our customers. If you need any further assistance, please don't hesitate to reach out.
Warm regards,
PlacidWay Medical Tourism
Helpful Customer Service
I reached out to PlacidWay while exploring stem cell therapy for anti-aging purposes, and my experience with their customer service was excellent. Gerald and Raquel were incredibly helpful throughout the process, providing me with a range of options, including doctors and consultations tailored to my needs. They were prompt, professional, and patient in answering all my questions, making me feel confident in exploring my options.
Although I ultimately decided not to proceed with PlacidWay, I genuinely appreciated their support and the effort they put into guiding me. I highly recommend their services to anyone looking for personalized and reliable assistance in navigating healthcare options.
24 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your thoughtful feedback, Sarah! We're truly glad to hear that Gerald and Raquel provided you with exceptional support and helped you feel confident while exploring stem cell therapy options. Even though you decided not to proceed, we genuinely appreciate your recommendation and kind words. If you ever wish to explore healthcare options again, we’ll be here to provide the same personalized and reliable assistance.
Warm regards,
PlacidWay Medical Tourism
Looked too good to be ture, but it's true!
In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, information sharing, cost estimate, scheduling etc. through calls, and chat both in SMS and email. His relentless positive performance impressed me a lot.
I wish them many success in their endeavor which will surely help the needy across the world.
Thank you
10 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your wonderful feedback, Narayan! We're happy to hear that your experience with PlacidWay exceeded your expectations. Gerald will be delighted to know that his dedication and support made such a positive impact on your journey. Your kind wishes mean a lot to us, and we remain committed to helping people worldwide access quality healthcare. If you ever need assistance again, we’re always here to help.
Warm regards,
PlacidWay Medical Tourism
Very professional experience
I had such a great coordinator named Wilmer. He was very patient, attentive and kept me update every step of the way.
6 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Hi LaDeamMa,
Thank you so much for your kind words about Wilmer! We're happy to hear that he provided such excellent service and made your experience with PlacidWay so positive.
At PlacidWay, we try to provide exceptional customer service, and we're proud to have a team of dedicated and knowledgeable coordinators like Wilmer. We're so glad that he was able to assist you with every step of your medical tourism journey.
If there's anything else we can do to help, please don't hesitate to reach out. We're always happy to assist you in any way we can.
Thank you again for your kind words, LaDeamMa. We hope to see you again soon!
Regards,
The PlacidWay Team
Great experience with PlacidWay
Great experience with PlacidWay. Everyone was very personable and felt they had my best interest and health at the forefront.
25 November 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your kind words, Terry! We’re so glad to hear that you had a positive experience with PlacidWay. It's wonderful to know that you felt supported and that we were able to prioritize your health and well-being. If you ever need further assistance, we’re always here to help!
Regards,
PlacidWay Medical Tourism
I was contacted by Wilmer who was very…
I was contacted by Wilmer who was very kind and he tried his best to find a program for my case.
2 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for sharing your experience, Ivan! We're so glad to hear that Wilmer was able to assist you and provide such attentive support.
At PlacidWay, we aim to ensure every patient feels valued, and it's great to know that Wilmer made a positive impact on your journey. If you need any further assistance, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
Reply from PlacidWay Medical Tourism
Thank you, Sandra! We're thrilled to hear that you were impressed with our customer service. Our team strives to provide exceptional support to all of our patients. We appreciate your kind words and look forward to assisting you further.
Regards
PlacidWay Medical Tourism
Wonderful staff and resource
Wonderful staff and resource, Ricardo was wonderful to communicate with. He was very accessible, informative and considerate. I am very pleased with my experience!!
2 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Madeline! We're Glad to hear that you had a wonderful experience with PlacidWay. It's great to know that Ricardo was able to provide the support and information you needed. We appreciate your kind words about him and our team.
We look forward to assisting you further in the future.
Best regards,
The PlacidWay Team
Ricardo was quick to respond to my…
Ricardo was quick to respond to my request and he asked me questions and provided me answers quickly and efficiently...very good service from start to finish
Randy L
Canada😎
2 December 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your kind words, Randy! We're glad to hear that Ricardo was able to provide the efficient and timely assistance you needed.
At PlacidWay, we strive to provide exceptional customer service. We appreciate your feedback and look forward to assisting you further in the future.
Best regards,
The PlacidWay Team
The whole trip was accomplished in a…exccelent way
The whole trip was accomplished in a short time from begininng to end with excellent and experienced people(Gonzalo and Melissa) who took me from Europe to Mexico for my autoimmune disease,the clinic and staff was very helpful,all praise for PlacidWay platform and now I have to reset and hope that the therapy was successful
30 November 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your kind words, Dijana! We’re delighted to hear that your trip to Mexico was a success. It’s wonderful to know that Gonzalo and Melissa were able to provide the support and guidance you needed throughout your journey.
We wish you all the best for your recovery and hope that the therapy is effective.
Thank you once again for choosing PlacidWay!
Best regards,
The PlacidWay Team
PlacidWay makes your path way easier!!
They are all very helpful and adapt to your own requirements or needs. So kind and patient too!! 10/10.
29 November 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Eranda! We're happy to hear that your experience with PlacidWay was exceptional. Our team strives to provide the best possible support and guidance to our patients, and we're glad we could make your journey easier. We appreciate your kind words and look forward to assisting you further in the future.
Best regards,
The PlacidWay Team
Placidway is a very helpful platform…
Placidway is a very helpful platform where one can find everything about the medical treatments from all over the world.. Thanks to miss VIDIYA for the guidance and support
27 November 2024
Unprompted review
Reply from PlacidWay Medical Tourism
We're so happy to hear that PlacidWay has been helpful to you, Sadaf. We're also grateful for your kind words about Vidiya. She's a dedicated member of our team, and we're proud of the work she does.
Regards
PlacidWay Medical Tourism
Gerald 👍
Gerald works fast, he could arrange the online meeting as soon as I asked him. All went very smoothly with him.
12 November 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Andy, for your kind words! We're glad that Gerald was able to assist you promptly and efficiently at PlacidWay Medical Tourism. Your satisfaction is our top priority, and we're committed to providing a seamless experience.
Regards,
PlacidWay Medical Tourism.
I have been searching for liposuction…
I have been searching for liposuction surgery for quite a long time through IG and internet platforms.
Vidya from PlacidWay has helped me to overcome the fears and directed me to the right path. From choosing the surgeon, deal with prices and all the communication with the clinic, Vidya has provided the best she could. I am very happy with PlacidWay, especially Vidya who has been on my journey and provided me with professional support.
With the help from Vidya, I have chosen Bangkok Plastic Surgery for my liposuction surgery. I am now excited to see the new me in Jan.
21 October 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Grace, for your kind words! We're thrilled to hear that Vidya has been so helpful in guiding you through your liposuction journey.
Your satisfaction is our top priority at PlacidWay, and we're committed to providing the best possible support. We wish you all the best for your surgery in January and look forward to hearing about your positive transformation.
Regards,
PlacidWay Medical Tourism
Mr Gerald - Medical Coordinator Evaluation
Gerald was polite, punctual, and supportive. He is a dedicated person, kind and respectful. He supported me with various options available.
30 October 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Louis, for your kind words! We're glad that Gerald was able to provide you with the support and guidance you needed. Your satisfaction is our top priority, and we're committed to providing a seamless experience with PlacidWay Medical Tourism.
Regards,
PlacidWay Medical Tourism
We highly recommend PlacidWay which is…
We highly recommend PlacidWay which is very impressive with their professionalism and customer service. PlacidWay assists us to get more potential patients. The coordinators (Miss Vidya Nurina) is especially helpful to us , communicates between patients and us in a timely manner and delivers high-quality work on time.
Thank you so much for supporting us! PlacidWay Team
29 October 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Asia Cosmetic Hospital, for your kind words! We're thrilled to hear that you're satisfied with PlacidWay's services and that Vidya has been a valuable asset to your team. We value our partnership with you and are committed to providing ongoing support.
Regards,
PlacidWay Medical Tourism
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