I am a goldsmith with a small jewelry business and the number of images that I send out for clipping to transparency is small, but Pixelz treats me as though I were a major client. Their work is impe... See more
Company replied
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See what reviewers are saying
They're outstanding, always delivering the best results I could hope for even when supplied with less than ideal images. Turnaround is usually very fast even without the pro plan. Absolutely worth the... See more
Company replied
Plus side: the pixelz interface is super easy. Easy to set up the specifications. Quick response. Prices seems fair. Quality of work nice with one exception (see below). Down side: color matching in... See more
Company replied
Absolutely lovely team, support and experience! From day 1 until today we have had the best customer experience that, I at least, have ever had. Miss Giang was always there when we needed! Kind an... See more
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Company details
Information provided by various external sources
Pixelz is the retouching service powering e-commerce. Elevate your brand, bring products to market faster, and take back your time with Pixelz product image editing service. Try it for free today and see why 30,000+ brands and retailers have chosen Pixelz to edit over 30 Million images.
Contact info
311 Fourth Avenue #517, 92101, San Diego, United States
- +1-844-228-2853
- cs@pixelz.com
- pixelz.com
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your service is good
Your service is good, fast and fare priced. I've used your service for about five or six years and well pleased.
21 April 2020
Unprompted review
Reply from Pixelz
Hello Warren,
This is fantastic feedback! We are delighted to hear that we have managed to meet your expectations throughout the past years of our successful partnership. We are here to impress you more, moving forward!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Work is excellent but too wait 48 hours…
Work is excellent but too wait 48 hours to have the background removed is a bit too long
13 April 2020
Unprompted review
Reply from Pixelz
Hello there,
Welcome to Pixelz!
It's great to hear that you liked the results you got from your first order. Consistency in quality is one of our strengths, and we are proud of it. As for your feedback about the turnaround time, we do offer faster delivery time on our Professional Plan, where you can enjoy more editing and retouching options along with the next morning at 9 am delivery. I will reach out to you soon with more details.
Your feedback is much appreciated and it is our source of continuous improvement.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Jessica,
Thank you for your great feedback. It's a pleasure to hear that we have managed to meet your expectations, and you get the full value of the Pixelz product. We understand the importance of time to market for eCommerce businesses like yours.
Looking forward to assisting you with your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Number 1 choice
brilliant, I've used them in the past and went back again with a new project and they were great as always. Very fast turnaround too
10 April 2020
Unprompted review
Reply from Pixelz
Hello James,
I am excited to hear that Pixelz is number one in your choices when it comes to product photo editing. The turnaround time, along with the consistent quality, is some of our core product differentiators in the marketplace. We are here to impress you more, moving forward!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Bernadette,
This is amazing feedback, and I am thrilled to receive that from you. Our partnership has been successful a long time now, and we are eager to impress you more moving forward.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Very satisfied with my first order!
Very satisfied with my first order! Work well done, within the promised timeframe. Very good value.
19 March 2020
Unprompted review
Reply from Pixelz
Hello Paul,
Welcome on board!
It is incredibly lovely to receive this feedback, especially in this challenging period for everyone. We are proud to say that Pixelz is 100% operational and ready to offer you the extraordinary service you deserve to have since you chose to work with us.
My team and I are much looking forward to being of your assistance for your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Quick turnaround
Quick turnaround, quality images, just what I needed.
21 February 2020
Unprompted review
Reply from Pixelz
Hello Michael,
Welcome to Pixelz!
It is nice to hear that we have managed to meet your expectations in terms of both quality and turnaround time. That is what we are aiming to here at Pixelz.
We are looking forward to hearing back from you soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Amazing customer service and a huge…
Amazing customer service and a huge timesaver in post production workflow.
18 February 2020
Unprompted review
Reply from Pixelz
Hello Carli,
You have made our day here at Pixelz! It is a real pleasure to receive this feedback from you as a new Professional subscriber of our service. Our Customer Support team is here to impress you more moving forward.
Welcome aboard!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Joseph,
I am happy to hear that you are getting the full value of our service. The guaranteed quality, fast turnaround under reasonable prices are essential parts of our product.
Looking forward to assisting you with your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Morten,
Thank you for your great feedback. Our constant goal is to impress you with our services and ensure a memorable customer experience.
Best Regards,
George Ntatianidis
Global Customer Support Director
So great work
21 November 2019
Unprompted review
Reply from Pixelz
Hello Helle,
I appreciate your great feedback. This is an inspiration to do even better work and offer you a memorable experience with Pixelz.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Paul,
It is very nice to receive this feedback. This is exactly what we are after here at Pixelz - provide you with a solution of easy product photo editing with guaranteed quality and turnaround time.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Christian,
Thank you for your great feedback. The background removal is one of our core editing options. Indeed, our target is excellence in quality, consistency and fast turnaround for our customers.
Looking forward to assisting you with your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
5 stars for a reason
very fast to reply, very helpful, very well executed orders.
11 October 2019
Unprompted review
Reply from Pixelz
Hello Elizabeth,
I am extremely happy to receive this feedback which provides us with a great deal of inspiration and motivation. Our main target is to make you successful while using our platform and service.
We are aiming to go above and beyond and make our partnership even stronger.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Easy and quick.
11 October 2019
Unprompted review
Reply from Pixelz
Hello Betina,
This is exactly what we are after here at Pixelz. The simplicity and fast turnaround are essential parts of our product and service. Thank you for your good feedback.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Reply from Pixelz
Hello Benjamin,
I am extremely happy to hear that we have managed to meet your expectations. We understand how important is the time to market and the consistency in quality results. These are the core pillars of our successful partnership.
Kind Regards,
George Ntatianidis
Global Customer Support Director
I love it
I love it! They fast and very good, and moreover the price is totally okay for such work!
26 September 2019
Unprompted review
Reply from Pixelz
Hello Florian,
I am very delighted to hear that you enjoy our fast turnaround times with reasonable prices and consistent quality. This is exactly the scope of our product and what we are after here at Pixelz.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Great customer service
Complete novice to this so I wasn't clear enough with the original spec but customer services responded brilliantly and have rectified my error. Very impressed
26 September 2019
Unprompted review
Reply from Pixelz
Hello Helen,
Welcome aboard!
You have made our day here at Pixelz! It is so nice to receive this feedback for being able to assist you with the best possible way. Fast and effective customer support is an essential part of our service and product.
We are here to impress you more moving forward!
Kind Regards,
George Ntatianidis
Global Customer Support Director
The Best 👍👍
10 September 2019
Unprompted review
Reply from Pixelz
Hi Jens,
It is very pleasant to receive this positive feedback from you. Our constant goal is to impress you with our services.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Just wish i'd found them sooner.
28 August 2019
Unprompted review
Reply from Pixelz
Hello Wayne,
Welcome to Pixelz!
I am delighted to have you onboard and receive your first positive feedback. The team here is looking forward to assisting you with your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
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