Pixels Photo Art Reviews 

326
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Pixels Photo Art did an amazing job restoring three treasured photographs of my father. The originals were faded with age, but after restoration and color correction, the images looked incredibly vi... See more

Rated 5 out of 5 stars

It was perfect. Customer service amazing my sister loved it and cried ! They took all my requests seriously and made the picture look amazing . I recommend using them for your loved ones .

Rated 5 out of 5 stars

I have done business with Pixels Photo Art over a dozen times and they never disappoint. I'm continually amazed at how well they can convert an old graney yearbook album photo and turn it into a crisp... See more

Rated 5 out of 5 stars

I never received my picture and when I emailed about it you guys answered within like 10 minutes and my picture was there and you guys were so respectful so nice the picture is beautiful. My daughter... See more

Company replied

Company details

  1. Gift Shop
  2. Artist
  3. Paintings Store
  4. Photo Restoration Service

Written by the company

Pixels Photo Art is a custom portrait studio founded in 2021, bringing together artists from the US and the EU. We create personalized portraits for families, couples, pets, memorials, anniversaries, and any theme you can imagine. We work with both businesses and individual customers, and we print and ship worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(326)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Pixels team continues to amaze me…

The Pixels team continues to amaze me with their quick work on items I request help with, Thank You Pixels Team!

24 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

It's always a pleasure working with you, Mike, and we're so glad to hear that our quick service has once again met your expectations. Your support means the world to us!

Rated 5 out of 5 stars

I had a vision in my head and they made…

I had a vision in my head and they made it happen in a photo. Submitting my order was easy, the proof was ready the next day, and I had no revisions because they nailed it the first time. I had ordered 5 8x10s and received them within a week or two of my approval of the proof. I was extremely happy that the pictures looked amazing.

16 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you Sheila!!! We're delighted you're happy with the final result. We truly appreciate your feedback and your trust in us to create something special for you. Looking forward to working with you again in the future!

Rated 5 out of 5 stars

Astonishing

Astonishing to see my grandparents wedding day in full colour. It's brought out so many fine details I'd not noticed before and the completed image was emailed almost by return. So quick. Can't thank you enough for this.

21 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you so much for your kind words! It means the world to us that we could bring such a special moment in your family’s history to life.

Rated 5 out of 5 stars

VERY NICE JOB

Some details were not of my liking when I first received the photo back, but then they were very quick and accommodating in correcting those details and finishing the job to my liking. I'm very satisfied with their services in every sense.

15 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you for taking the time to request revisions until the artwork met your expectations. Sometimes, we need the customer's input so we get things right. We thank you for your feedback!

Rated 5 out of 5 stars

Impressive Job

What a fantastic job you did. I am very impressed with the final product, and how quick it got done.

15 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you, Robert, for choosing us to deliver an artwork to be proud of! It was our pleasure! Anytime!

Rated 5 out of 5 stars

Fast, beautiful work!

I lost my grandpa in 2023 and I was married in 2024, so of course it weighed heavy on me not being able to have him there. I sent a family photo in with a separate picture of my grandpa and this amazing company added him into the family photo right beside his wife ( my grandma) I’m going to give this to her for her Christmas gift and I know she’s going to love it just as much as I do! They were so quick with getting my print back to me! I will definitely be using them again in the future! I highly recommend Pixels photo art!!

14 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you for your kind review Meagan! We look forward to working together again!

Rated 5 out of 5 stars

Excellent

The improvement in the resolution of an old family photo took it from washed out and kinda fuzzy , to crisp and clean facial features worthy of printing for a Christmas gift.
The price was a fraction of what other sites were asking and I had the product back in less than 24 hrs.

12 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you, Barbara, for trusting us with your precious photo! It was truly a pleasure to restore it and bring it back to life. While some may find our prices on the higher side, they remain a fraction of what others charge—offering incredible value that lasts for years to come.

Rated 5 out of 5 stars

Great

Thanks. Looks awesome

7 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you Madara for choosing Pixels Photo Art!

Rated 5 out of 5 stars

The picture turned out amazing

The picture turned out amazing, way beyond anything I could have imagined. My daughter is going to be overwhelmed to have a picture of her wedding day with her Gigi by their side.

4 November 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you Amy for your heartfelt review! It was a pleasure having you as our customer! Anytime you need to create a gift from your photos, let us know :)

Rated 5 out of 5 stars

Great job

Process was quick and easy.

22 October 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you kindly! It was our pleasure!

Rated 5 out of 5 stars

WOW!!! The unexpected surprise

I’m not sure what i expected, but you definitely gave me more. I gave you a base picture and a picture where my husband was one of three people in the picture, AND YOU NAILED IT!!! I’m sooooo happy. Thank you.

10 October 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you for your kind words Valerie. We're a small team, but we have a big heart. Your review describes what we stand for!

Rated 5 out of 5 stars

memory treasured

The restoration of our old family photo has truly exceeded my expectations. All we had left was a small, low resolution image, yet Pixels Photo Art brought it back to life with vibrant color and a size perfect for printing. I can't thank you enough for reviving this treasured family heirloom!

23 September 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you Patty for your review! I am happy to hear you enjoyed our services! Anytime, we're here to help!

Rated 1 out of 5 stars

The picture looks nothing like my…

The picture looks nothing like my sister in law

16 September 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

We're sorry to see that you chose to leave a review before making use of the unlimited revisions available to you. Upon closer inspection, we noticed that the photo you provided was in poor condition. While you may know how your sister-in-law looks, our artist had to rely solely on the blurry and low-resolution image you submitted.

It seems our efforts to enhance the clarity of the image were not fully appreciated. Would you have preferred that we simply replicated the original, resulting in a blurry figure that may not be recognizable once printed? Our primary task is to transfer the person from photo A to photo B as requested. Any additional work we do is done with the intention of achieving the best possible outcome.

Our photo upload guide recommends using clear, high-quality images to ensure the best results. Despite this, the artist made efforts to enhance the photo, even though a photo improvement service wasn’t ordered. If any of her features were slightly altered in the process, we would have been happy to revise it upon request.

We’re committed to ensuring our customers' satisfaction, but achieving that requires open communication and collaboration. If you feel that leaving a negative review is more appropriate than requesting a revision, we understand that we may not be the right fit for you. Damaging a company's reputation is easy, especially when you ignore all our efforts to please you.

However, if you change your mind and you'd like to give us the chance to make the artwork to your liking, we’re still here and ready to help.

Rated 5 out of 5 stars

Absolutely Beautiful

I never received my picture and when I emailed about it you guys answered within like 10 minutes and my picture was there and you guys were so respectful so nice the picture is beautiful. My daughter just stopped with happy tears because that is her Grandpa who was her whole entire world. I will be ordering more.

17 September 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Debbie, we apologize once again for the issue we had, and I am glad we were able to sort it out quickly. We might not always be able to respond this fast but rest assured that we will get back to you within 24 hours.

We're happy we could comfort your daughter with our artwork creation. Thank you for your patience and for choosing us!

Rated 5 out of 5 stars

10/10 start to finish

10/10 start to finish, no headache and to be fair the price is fair I got digital copy 48 for 13 hours service think it’s brilliant

26 August 2024
Pixels Photo Art logo

Reply from Pixels Photo Art

Thank you Sameer! We're happy to hear you value our services as much as we do!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look