Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more
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Review summary
Created with AI, based on recent reviews
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Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more
Company replied
Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more
Company replied
ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more
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Company details
Written by the company
Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer
Contact info
United Kingdom
- pinter.co.uk
4.4
Excellent
6K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My problems lie solely with the App
My problems originated with the App (Android in this case). The instructions it provided for the first beer I elected to brew, were critically incorrect, and there was a card in the brew kit that basically said "Read this first, then go to Step 8 on the app". I did not read the card first and the result was a resounding mess. Additionally, on Android , the positioning of the Pinter APP navigation buttons directly conflict with the standard Back, Close, Tile buttons at the bottom of an Android phone screen. I ordered the Pinter on the 13th, it was delivered on the 17th, I attempted to brew my first batch on the 19th, and now I have FedEx return labels to send it all back on the 20th. Just sad and disappointing.
17 May 2026
Unprompted review
Reply from Pinter
Hello there,
Thank you for taking the time to share your experience, and we're genuinely sorry to hear how disappointing and frustrating your first brewing experience was.
We completely understand how upsetting it must have been to encounter conflicting instructions during your very first brew, especially when excitement quickly turned into a messy and stressful experience. We also appreciate you highlighting the issue you experienced with the Android navigation buttons overlapping with the app controls. Feedback like this is incredibly valuable, as it helps us identify areas where the app experience can be improved for Android users specifically.
We're sorry that this experience ultimately led to your decision to return the system, particularly after such a quick delivery and what should have been an enjoyable introduction to home brewing. That is certainly not the experience we want customers to have.
We truly do appreciate you taking the time to share it with us, and we'll ensure your comments are passed along to the relevant teams for review.
- The Pinter Team.
So far so good
So far so good. I made my first batch and it is conditioning in the fridge. A week from this Thursday I will Tap it.
19 May 2026
Unprompted review
Reply from Pinter
Hi S Peter,
Thank you for the review. It sounds like you are well on your way, and the countdown to next Thursday is officially on! We hope the conditioning stage goes perfectly and that you thoroughly enjoy your very first tap. Happy brewing!
-The Pinter Team
I had been looking at this for way too long and finally bought it
I had been looking at this for way too long and finally decided to go all in. 40 years ago, I did the really intense home brew. Time became a premium however and I gave it up. My wife bought me the Pico Brew which was an automated version of home brew but it had hardware issues and eventually went out of business. Multiple reviews convinced me to go with the Pinter. I got what I consider a great deal. Customer service is amazing, rare to find these days.
Placing my order was a breeze. Updates on my order and additional information was refreshing to see. My order arrived in a couple days and within 30 minutes I was starting my first brew. I used the app to guide me along the process, sanitizing, filling, detaching and attaching parts in correct way and in the correct order. I added the brew pack, yeast shook it well and I'm now waiting for the brew to complete.
It was ridiculously easy, to the point that I thought I must have missed some steps somewhere but I didn't. It's simply an extremely user friendly setup that takes very little time to get your brew going. Brew times and conditioning vary by the brew, so I get to taste mine in 2 weeks. Really looking forward to it. The pinter is a solid device, very well designed and manufactured. Worth every penny. I expect to be brewing with it for a very long time, plus I got a second one to keep the brews coming.
Fresh brew is so much better than pasteurized commercial beers. I also have a great holiday gift suggestion for my family for me. Pinter gift cards!!!
If you're nervous that this is too hard, don't be. Anyone can brew with Pinter. Its fast and easy.
18 May 2026
Unprompted review
Reply from Pinter
Hi EverEddie,
Thank you for taking the time to share your incredible brewing journey with us. High praise from someone who managed traditional, intense homebrewing 40 years ago means the world to our team. We are glad our system could bring you back to the hobby without the old 'faff,' and that you found the app process so seamless.
Managing two units is the ultimate way to keep fresh beer flowing, and we look forward to being your go-to holiday gift recommendation for years to come. Enjoy your first tap in two weeks. Cheers!
-The Pinter Team
Very easy to use
Very easy to use. App is great with the step by step instructions. Made great bread with the trub. Not tapped yet.
16 May 2026
Unprompted review
Reply from Pinter
Hi Neil,
Thank you for sharing your brewing progress. It is wonderful to hear that you are already enjoying the process and baking great bread with the trub. We hope your first official pour is a huge success. Cheers!
-The Pinter Team
Reply from Pinter
Hello Lonnie,
Thank you for the fantastic review!
We're delighted to hear you're enjoying the simplicity of the brewing process and that you'd highly recommend Pinter. Making home brewing easy, enjoyable, and accessible is exactly what we aim for.
Super easy for a beginner to dip their…
Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round and it’s cloudier than I thought I wud be but maybe that’s because I didn’t do the recommended. Again it’s my first time was super easy the beer still tastes good am looking forward to my next batch
19 May 2026
Unprompted review
Reply from Pinter
Hello David,
Thank you for the fantastic and honest review!
We're so glad to hear that your first brewing experience has been easy and enjoyable, especially as a beginner getting into home brewing. It's great to know the app helped guide you through the process and that you're already enjoying the taste of your first brew.
Regarding the cloudiness, this can sometimes happen when using the minimum conditioning time, especially on the first batch. Allowing the beer to condition for the full recommended time can help improve clarity and overall finish, but we're delighted to hear it still tasted great regardless.
Thank you again for sharing your experience, and we're excited for you to get started on your next batch! Cheers and happy brewing!🍻
- The Pinter Team.
Razz Session Sour Ale contaminates the Pinter for ever.
Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an extent that after 4 or 5 subsequent beers and cleaning with Chempro brew vessel cleaner and filling with a strong sodium bicarbonate solution for a fortnight every brew since still has a hint of raspberry. This isn't too bad in a stouts but really mucks up a good British style pale ale.
19 May 2026
Unprompted review
Reply from Pinter
Hi Derek,
Thank you for the detailed feedback. We will keep your preference for traditional British styles in mind for future lineup updates.
We are sorry to hear about the persistent raspberry aroma. Because fruit profiles can cling to porous materials, we recommend deeply cleaning or replacing the rubber seals and O-rings, as these are usually the culprit.
We appreciate your insights and hope your next batch turns out perfectly. Cheers!
-The Pinter Team
Awesomeness
Awesome discount. Awesome brew selection. Quality materials and tools. Buy this!
18 May 2026
Unprompted review
Reply from Pinter
Hello Gabriel,
Thank you for the amazing review!
We're thrilled to hear you're enjoying the discount, the brew selection, and the quality of the Pinter experience overall. It's fantastic to know everything from the materials to the brewing tools has hit the mark for you.
Thanks again for the recommendation, and cheers to many more great brews ahead!🍻
- The Pinter Team.
Interesting concept started growing…
Interesting concept started growing I'll give a better review May 29th when my Brew is ready but so far very easy every step is very detailed let's go
18 May 2026
Unprompted review
Reply from Pinter
Hello Eric,
Thank you for the great review!
We're so glad to hear you're enjoying the experience so far and finding the process easy to follow. Our team works hard to make each step as clear and detailed as possible, especially for first-time brewers.
We can't wait for May 29th either, hopefully your first brew will be well worth the wait! Cheers, and happy brewing!🍻
- The Pinter Team.
I was very pleased with how easy it was…
I was very pleased with how easy it was to make this beer with my Pinter beer machine. The beer came out tasting great and and I can't wait to try another flavor,as there are a lot to choose from. Over all I'm very pleased and would recommend this product to anyone who enjoys brewing quality beer at home.
18 May 2026
Unprompted review
Reply from Pinter
Hello Kevin,
Thank you for the fantastic review!
We're delighted to hear how easy you found the brewing process and even happier to know your beer turned out tasting great. One of the best parts of the Pinter experience is exploring all the different flavours available, so we're excited for you to try even more brews.
Thank you as well for recommending us to fellow beer lovers; it truly means a lot. Cheers to many more quality home brews ahead!🍻
- The Pinter Team.
App can come across as complex
For me I feel like the app is too complex until you know how to use it properly. I accidentally clicked on the intro and couldn’t go back. So when it came to my first brew it took me ages to find where the tutorial is. Maybe have its own tab on the front page. So it’s in plain view rather than the bottom. Video tutorial is brilliant except the add hop section. Not realising you only add a little bit. Then add rest at a later date. - all in all it’s ok to be fair. You’ve just got to learn how to navigate it that’s all. I would recommend 100%
16 May 2026
Unprompted review
Reply from Pinter
Hello Adrian,
Thank you for the thoughtful and detailed feedback!
We're really pleased to hear that overall you would still recommend Pinter and that you found the video tutorials helpful. It's great to know the brewing experience became easier once you got more familiar with the app.
We completely understand your comments regarding navigation and visibility within the app, especially when trying to relocate the tutorial after accidentally skipping the introduction. Feedback like yours is incredibly valuable, and suggestions such as having the tutorial more prominently displayed on the home page are something we'll certainly take on board.
At the moment, we provide digital instructions through the Pinter app, as we've found this works best for guiding brewers step by step through each stage. Once a brew is added to the calendar, the instructions and notifications will continue to guide you throughout the process. For those who prefer something more traditional, our Help Centre also includes additional guidance and a printable PDF version of the instructions.
We also appreciate the note regarding the hopping stage and can understand how that may have caused some confusion initially.
Thank you again for taking the time to share both the positives and the areas where we can improve. Cheers to many more great brews ahead!🍻
- The Pinter Team.
still waiting for it to condition but…
still waiting for it to condition but the process so far is very satisfying can't wait to try it
18 May 2026
Unprompted review
Reply from Pinter
Hello Tmiba,
Thank you for the great review!
We're so glad to hear you're enjoying the brewing process so far and finding it satisfying from the very beginning. The conditioning stage can definitely test the patience, but we hope the final result will be well worth the wait!
We can't wait for you to try your finished brew. Cheers and happy brewing!🍻
- The Pinter Team.
I previously left a bad review but I…
I previously left a bad review but I had to take it down a replace it with this one because the customer service is actually great. They saw that I hadn’t received my pinter and they decided to reship my order. I am very happy with purchase and experience. Thank you Pinter!
15 May 2026
Unprompted review
Reply from Pinter
Hello Kyler,
Thank you so much for giving us another chance and for updating your review. It truly means a lot to the team.
We're very sorry again for the initial delivery experience and completely understand the frustration caused when your Pinter did not arrive as expected. That said, we're delighted we were able to help get things sorted for you with a replacement shipment.
Hearing that you're now happy with both your purchase and the support you received is incredibly appreciated. Thank you again for your patience, understanding, and kind words. Welcome to the Pinter community, and happy brewing!🍻
- The Pinter Team.
Easy to use
Easy to use. Great instructions. A good way to understand the basics of brewing. Decent selection of beers to choose from.
1 March 2026
Unprompted review
Reply from Pinter
Hello Neil,
Thank you for the fantastic review!
We're delighted to hear you found the Pinter easy to use and the instructions clear and helpful. It's great to know you're enjoying the brewing journey and finding it a fun way to learn the basics of brewing at home.
We're also glad the variety of beer selections has hit the mark for you. Cheers to many more great brews ahead!🍻
- The Pinter Team.
Easy to make your own beer.
Easy to order and quick to arrive and really easy to follow the instructions to set up a mix and brew.
18 May 2026
Unprompted review
Reply from Pinter
Hello Daniel,
Thank you for the great review!
We're so pleased to hear that ordering was smooth, delivery was quick, and that you found the setup and brewing instructions easy to follow. Making the brewing experience simple and enjoyable is exactly what we aim for.
Reply from Pinter
Hello Wesley,
Thank you for the great review!
We're delighted to hear you experienced quick service and found the instructions easy to follow. Making the brewing process simple and enjoyable from the very start is exactly what we aim for.
Excellent customer support
Excellent customer support! It was fast, comprehensive, and solved my problem—and answered all my follow up questions—immediately. Very impressed. Great beer, awesome support. Outstanding experience.
17 May 2026
Unprompted review
Reply from Pinter
Hello Dave,
Thank you so much for the amazing review!
We're absolutely delighted to hear that our support team was able to resolve your issue quickly and thoroughly while answering all of your follow-up questions along the way. Providing fast, helpful, and comprehensive support is incredibly important to us, so your feedback truly means a lot.
We're also thrilled to hear you're enjoying the beer! Thank you again for your kind words and for being part of the Pinter community.
Don’t let the 1 stars fool you.
So I’m going with a 4 star review just because i haven’t tried the beer yet as i just received my pinters lol but the brewing process was easy as pie. Idk why so many people claim “hidden subscription” when i checked out it was pretty clear that a subscription was required, now i didn’t know about the cancellation fee but im also not dense and i figured there’s some kind of catch to receive a free $200 product. Shout out to Pizza Hut for the offer i received 2 full pinters and 2 brew packs for 20 bucks, if the beer is as good as they say im not mad at it.
16 May 2026
Unprompted review
Reply from Pinter
Hello Bryant,
Thank you for the fantastic and honest review!
We're so glad to hear your first brewing experience has been "easy as pie" so far and that the setup process has gone smoothly.
We also really appreciate your balanced perspective regarding the subscription offer and promotional pricing. Our discounted and free Pinter promotions are tied to subscription commitments, and we always aim to make those details as clear as possible throughout checkout and within our Terms & Conditions.
Huge shout-out to the Pizza Hut promotion 🍕🍺, referring you to make the purchase with us. Now comes the hardest part, waiting for that first pour! We hope the beer lives up to expectations, and we can't wait for you to start exploring even more brews.
It just seems to be such a well thought…
It just seems to be such a well thought out piece of kit.
17 May 2026
Unprompted review
Reply from Pinter
Hi Kevin,
Thank you for the compliment. We are glad to hear that you find our system well thought out and engineered. We appreciate your support and hope you enjoy your brewing experience. Cheers!
-The Pinter Team
excellent costumer service
excellent costumer service, solved my problem in minutes
17 May 2026
Unprompted review
Reply from Pinter
Hi Kevin,
Thank you for the feedback. We are glad our customer service team was able to resolve your problem within minutes. Providing fast and efficient support is important to us, and we appreciate your support.
-The Pinter Team
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