Pink Street Reviews 

181
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Alice was incredibly helpful in helping me understand what was available in the area. She made herself available for a viewing the same day that I called and was able to answer all of my questions wit... See more

Rated 5 out of 5 stars

The most important quilty pink street has is its personal approach in selling property. That is you have the same person dealing with the sale not several different people which most estate agents hav... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Pink Street and, in particular, to Kerry Morgan. Her diligence and professionalism guided us through to completion on the sale of our properties. It has been a pleasure working wit... See more

Rated 5 out of 5 stars

Cannot thank pink street enough for the crazy interest and quick sale Of our house! Had full communication throughout the whole thing and even now when we’re at the waiting stage still check ins from... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Pink Street is the best of both… The face to face service, local knowledge and skill of the best high street estate agent combined with the massive marketing power and low fee of the best online estate agent. From valuation to photos, from viewings to offers, from sale to completion. Pink Street's locally trained and experienced team will personally guide you, advise you, support you and manage your sale all the way from start to finish. You don't need to choose which is best anymore... Just go to Pink Street!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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4.6

All reviews

(181)

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Rated 5 out of 5 stars

Friendly and Helpful!

Alice was incredibly helpful in helping me understand what was available in the area. She made herself available for a viewing the same day that I called and was able to answer all of my questions without having to go back to the landlord. She was also really good at following up, was always available for enquiries, and nothing was too much trouble.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Lovely team and great service

Made up of lovely, friendly people and when we moved in to our rental they were extremely prompt at getting some necessary maintenance done. All without hesitation.
Great service.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Recommendation - Pink Street!

A big thank you to Pink Street and, in particular, to Kerry Morgan. Her diligence and professionalism guided us through to completion on the sale of our properties. It has been a pleasure working with you. (Lamborghini on its way🤣)

3 March 2023
Unprompted review
Rated 5 out of 5 stars

First Time Buyer

Pink Street was the agent on the property my partner and I purchased. Viewings were booked quickly and we were kept up to date at all times. Thanks Kerry and the team

18 November 2022
Unprompted review
Rated 1 out of 5 stars

Worst estate agent in existence AVOID…

Worst estate agent in existence AVOID AVOID AVOID. If they take over the management of your property MOVE OUT ASAP I REPEAT MORE OUT ASAP. we have had a broken oven and washing machine for over a year and have received 0 response from pink street. We have requested land lord details to see if they can help and again no reply. IT HAS BEEN OVER A YEAR. AVOID AVOID AVOID. IF THEY TAKE OVER THE MANAGEMENT OF YOUR PROPERTY MOVE OUT ASAP

19 May 2022
Unprompted review
Rated 1 out of 5 stars

Totally unreliable as managing agents

I gave Pink Street about 9 months after they took over from the agents who had previously managed my properties for several years. I accepted that teething problems were inevitable. However, trying to communicate with this company is almost impossible. Emails were not answered and calls were not returned. Communication within Pink Street is very poor to the point where they have just contacted me again regarding gas certificates, despite me having moved to a much more professional agent last year. I have great long-standing tenants in my properties and I did not want Pink Street giving them the kind of service I received.

8 February 2022
Unprompted review
Rated 1 out of 5 stars

For no reason my deposit is being held…

For no reason my deposit is being held 4 weeks over contractual time. They say that they can't contact landlord to check for deductions. This is absolutely disgusting as they charge all the fees upfront (Including checkout fee that was never done).

They should pay high paneities for such a misconduct, its absolutely shameful.

Just imagine if the situation was the opposite, they would charge you interest etc.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Great estate agent!

Cannot thank pink street enough for the crazy interest and quick sale Of our house! Had full communication throughout the whole thing and even now when we’re at the waiting stage still check ins from Kerry to make sure it’s all going smoothly! Completely recommend them as an estate agent! Thank you!

23 October 2021
Unprompted review
Rated 1 out of 5 stars

Poor Pink Street Communication.

Unfortunately we do not agree with other reviews here. We would NOT recommend Pink Street. There has been a total lack of communication between us, our tenants and the agents themselves. Frankly I am not sure what I was paying for. Ultimately Pink Street ended up costing us time, heartache and lots of unnecessary money. We had no help from our agent and when I reached out to higher managers I never received a direct reply (I did once get a message from a secretary, but nothing ever happened).

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Thank you to everyone at Pink Street

Thank you to everyone at Pink Street, I have now moved in to my lovely place.
Thank you to Samual for going out of his way to help me, absolutely amazing.
Thank you to Millie for all her help she done for me, and thanks to Hayden.

22 September 2021
Unprompted review
Rated 1 out of 5 stars

Kept holding deposit

Caused me to have the most stressful week of my life to turn around and say I don’t have the flat and they’re gonna keep my £160 holding deposit. I highly recommend anyone else

10 August 2021
Unprompted review
Rated 1 out of 5 stars

training needed and more

Was with a diffrent agent and they was taken over by pinkstreet, the first information i had was when i recevied an email saying this is the new bank details. no phone call, not even the house owner had a call.
reported a problem with heating and took 1 week to get a response. Had an engineer come out and look, he ordered a new part and still 2 weeks later did not have it. 3 weeks without proper working heating, completely unacceptable.
Then i leave, told to put the keys through a door of someone else they brought. No one in the office so phoned to say, told put keys through the letterbox (safe).
Now lets talk about them showing people the house, 1 time they never showed up and i had to show the person the house.
Now the deposit return, had to keep chasing and finally do a Statutory Declaration on the deposit website. Lucky i have photos of all the problems and emails. I wouldnt recommend people use them, alot better agents that care.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

This is a great estate agent 5*

This is a great estate agent, the staff work really hard and are really professional. Kelly and Matt have been helping me with my house purchase and they are always helpful. They make sure everything is organised without any stress. Kelly has always been on time for viewings and very knowledgable and Matt is always prompt with email reply’s and calls with updates. I have been really happy with their service 5*

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Paul and Kerry......Absolute Diamonds !!!

Paul and Kerry have been absolutely great! I was in Gosport for a day to view houses. Emailed in the morning about viewing a house. Kerry got back to me, booked an appointment. Paul showed me round in the late afternoon.
...put an offer in next day, Paul phoned me back within 10 minutes. Offer excepted. Totally great pair to deal with.

20 May 2021
Unprompted review
Pink Street logo

Reply from Pink Street

Thank you for the kind words! Very excited for you

Rated 5 out of 5 stars

Selling a house through Pink Street and…

Selling a house through Pink Street and had an acceptable offer within the week. Very professional staff. Have kept me informed throughout the process and would not hesitate to recommend. Paul and Kerry have been a pleasure to deal with.

19 January 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!! Pink Street give Absolutely awful service. I lost count of the amount of lies I was told. Very very amateur. Terrible communication so do not waste time and money with this company

27 August 2020
Unprompted review
Pink Street logo

Reply from Pink Street

Michael, you are not a tenant of ours, we don't hold your deposit, we don't manage your property, you are not a customer of ours and you have never paid us a penny for any services. You've been told this repeatedly and also told repeatedly that you need to contact your actual landlord and you still leave a review such as this. However, thanks for taking the time to leave your feedback never the less. I hope people also read this reply stating the actual facts instead of reading your false rant. All the best.

Rated 5 out of 5 stars

Very professional and knowledgeable!

Very professional and knowledgeable service from Kerry at Pink street. Showing me round several properties in Portsmouth which fitted to our budget and requirements. After driving further out to view a last minute property, she kindly offered me a lift back home, which I couldn’t refuse! Haven’t found the home we’re looking for yet, but was good to see houses in different areas as were still new to house hunting and getting to know the different areas of Portsmouth. Also referring us to a mortgage consultant who she highly recommended was a great help with financial advice in the future, we will definitely be getting in touch.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Bought my first house via pink street

Bought my first house via pink street, had the pleasure of dealing with Kerry for this. She was unbelievably professional, I told her what I wanted and she found just that, she gave me day to day updates all through the purchasing process, and made the somewhat stressful ideal of buying a house very easy and pleasurable.

5/5

Would definitely recommend.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Kerry at pink Street has been so down…

Kerry at pink Street has been so down to earth and helpful. I am a first time buyer and she has made the process so much less stressful. Id really recommend them.

18 September 2019
Unprompted review
Pink Street logo

Reply from Pink Street

Hi Charlotte, thank you so much for the kind words. Kerry is smiling from ear to ear!

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful, professional and polite. Would defiantly use them again. Well done guys keep up the good work.
Val Valu.

9 September 2019
Unprompted review
Pink Street logo

Reply from Pink Street

Thank you for the kind words. Best wishes

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