Abbot fox and their representatives were very helpful when we wanted to sell our flat in Norwich Emma Rahman from Abbot Fox in particular was very helpful and communicated with regular updates. Sh... See more
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abbotFox is not your typical estate agency. Based in Norwich and covering Norfolk and north Suffolk, we’ve built a reputation for doing things differently. Since 2012, we’ve combined modern, design-led marketing with traditional values to offer a smarter, more personal way to move. Whether you are a buyer, seller, landlord or tenant, our aim is simple: to give you the very best experience possible. Our award-winning team is dedicated to clear communication, honest advice and outstanding results. With professional photography, engaging video tours and creative marketing, we ensure every property, whether for sale or to let, stands out. Within our main agency, abbotFox also offers a private bespoke office dedicated to the sale and acquisition of unique, period, modern and country homes. This specialist service combines market expertise, creativity and discretion to deliver exceptional outcomes for properties that demand a more tailored approach. What truly sets abbotFox apart is how we treat people. Clients tell us that working with abbotFox feels refreshingly different, less corporate, more human, and always focused on results.
Kingsley House, 2a Upper King Street, NR3 1AH, Norwich, United Kingdom
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Booked a viewing for Sunday 26/4/26 at 13:15 for a property in Hinshalwood Received email confirmation which ironically asked to let them know if appointment could not be kept and on Sunday morning received another email reminding me of the viewing. All standard practice. We specifically travelled up from London to view arrived slightly early then waited for over half an hour but NO estate agent turned up. Phoned the office number, no reply. So wasted 5 hours travel time and a tank of petrol. Absolutely awful. We were ready to buy once everything checked out so the owners have missed a sale. Not prepared to go again or let this very poor estate agent earn their commission.
The team at Abbot Fox have always been helpful and professional in finding suitable tenants over the past 6 years. They always respond quickly and provide a personal service. I can thoroughly recommend them!
A big thanks to Emma for being professional and a cheerful voice at the end of the phone, whenever I needed her.
Emma Rahman was brilliant throughout the process. She stayed in constant communication, answered any questions I had quickly and supported me through the terrible journey I had with my solicitors. She is very kind and personable, it was lovely to work with an authentic and positive person. I would highly recommend Emma.

Reply from abbotFox
Charlie took me through this process with great easiness and kindness. He knows his stuff and as a result I was able to secure this property in less than 1 hour.
Thank you for your professionalism and support.

Reply from abbotFox
I have had a great experience so far working with @ Charlie-Abbot Fox while going through the process of buying my home.My offer has recently been accepted, and Charlie has been really helpful,responsive, and supportive throughout.
He’s been easy to communicate with, quick to answer questions, and has kept me updated at every stage. Buying a house can be stressful, but he’s made the process feel much smoother so far.
Really appreciate the help and professionalism,looking forward to continuing the process😊

Reply from abbotFox
Fantastic experience. Emma was really kind and helpful. Also quite the artist 😁Would use in future.

Reply from abbotFox
We appreciate all the time that Rob and his colleagues spent helping us and have to say that we found everyone we dealt with so friendly, professional and helpful. Charlie in particular was a lovely chap, so personable and accommodating. Thank you all

Reply from abbotFox
Rob and Charlie were so good in helping sell our house. We couldn’t fault how well they got viewings for our property, kept us informed, gave us feedback, and then helped with the finalising of our offer. I would highly recommend Abbot Fox.

Reply from abbotFox
Charlie at Abbotfox was super helpful and supportive when I recently put in an offer on a property being dealt by the estate agent.

Reply from abbotFox
Emma and the whole team have been always quick to respond and helpful. Many thanks

Reply from abbotFox
Sales and post sales management process was smooth, efficient and friendly. Would happily recommend this agent.

Reply from abbotFox
The whole team at Abbott Fox are always so very helpful. They give 100% both in time and effort. Communication is always key and transparency of the upmost importance.
We have been particularly impressed with Emma's diligence in all that this sale has involved.
Many thanks.

Reply from abbotFox
emma was very helpful kept me well informed off updates so i knew how things were going quick response if i emailed

Reply from abbotFox
Great experience buying a bungalow from abbotFox
Everything explained, and keeping me informed what was happening with the solicitors.
Got there eventually!
Thanks Emma

Reply from abbotFox
Charlie was very helpful in any questions i had and also the follow up after the viewing was done would highly recommend

Reply from abbotFox
Charlie Stone at Abbotfox provides a great service

Reply from abbotFox
Really impressed with how quickly everything was handled. Jennifer kept the process moving quickly and efficiently the whole time. Thanks to Jennifer and the team at abbotFox for a well-run service overall. Would definitely recommend.

Reply from abbotFox
Charlie was very helpful and focused on meeting the needs of our searching.

Reply from abbotFox
Called to enquire about a plot of land and was very pleased to be helped by Charlie, who went out of his way to provide advice and guidance, to an extent I really wasn't expecting. I look forward to engaging with him more, and hope we can transact before long!

Reply from abbotFox
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