I'd like to praise the customer service my wife and I received from Piercingmania. They were very helpful and efficient in resolving our issue. They suggested a couple of solutions and acted speedily.... See more
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Fantastic products and Service.
I Love Piercing Mania! I have now made three orders and about to make a fourth…all in a very short space of time. The product range is amazing as is the quality and to make it even better the customer service is impeccable. I can honestly say that I will be a loyal and retailer customer.
Just had to write a short review
Just had to write a short review. I had a nose piercing done around 6 months ago. It would not heal at all. Always red and swolen. I was trying everything and it wouldn't heal. I came across piercing mania sea salt and tea tree spray. It was my last resort before taking my nose ring out. Omg this stuff is amazing. After 2 days it has completely healed. I'm so happy with this product and will definitely be buying more. So cheap too, just a few pounds. Brilliant stuff for an infected piercing.
I accidentally ordered the same item…
I accidentally ordered the same item twice and I got help and refunded
Thank you so much
Fast delivery and good customer service
I ordered on Friday the 10th of June, it was late at night too. By Saturday the items where dispatched. I emailed them too just to ask if my belly bars could be delivered before Saturday the 18th of June, which they came on the 15th! The quality of the belly bars a good, I would highly recommend. Also, the customer service team get back to you quickly with lengthy responses.
Definitely don’t recommend.
Definitely don’t recommend.
Their shop and return policy are not acceptable.
Check this out:
Our returns sent to our warehouse in Slough are forwarded to our main warehouse so that they can be processed. This usually takes up to 3 weeks, but in exceptional circumstances, this can take up to 4 weeks.
The worst service ever!
Great customer service
I ordered a couple of bars but the wrong length had been sent by mistake. I contacted them and Jonatan sorted the issue really quickly and sent out the correct size.
Thank you! The bars are perfect and the balls are a lovely colour and good quality
Extremely poor quality products breaks instantly
Quality of belly bar extremely poor quality. Every bar I’ve bought has broken or the ball has snapped off. I would not buy from here again.
Great customer service and beautiful jewelry
My initial purchase got lost in the post somehow which was not their fault and when I contacted their customer service, Ronavie was especially kind and helpful in trying to figure out what went wrong and sent me a replacement which I received within a very short period of time! The jewelry is beautiful and I will most likely purchase again!!
Great products and service
Great products and amazing fast service. Well packaged, loyalty points and 10% discount card was a nice touch too. I have already placed my 2nd order. This is a company that knows how to value its customer base!
My second purchase from piercing mania…
My second purchase from piercing mania ,earrings are lovely ,bought for my granddaughter ,who has several different types of piercings ,I can always get what.i want here ,so thankyou recommend .
Fantastic products and service
Fantastic products and service. My original order got lost in the post somehow (not their fault) and when I said that it hadn't arrived, Piercing Mania customer support was very apologetic and immediately sent out a replacement, which I received in less than two days. The actual piercing jewellery is beautiful and very well packaged / sealed. Will be buying again.
100% WORKS-WORTH EVERY PENNY !!
I had my nose pierced that wasn’t healing , 6 weeks after I developed a bubble next to the hole and infection, sore and painful, I was so desperate to save the piercing but was at the last straw because the pain was becoming a nuisance and people were starting to comment on the appearance! . After only 3 days of applying the “PIERCING HEALING KIT” products morning and over night , it completely cleared all infection and bubble gone!!! I actually can’t believe it was practically instant results with pain relief too!! Don’t give up on your piercing , because this product is worth every penny and 100% works!!! would recommend to anyone now!!
Brilliant customer service!
My order got lost my postal services. Royal Mail said it was delivered but we couldn’t find the item anywhere and we were home at the time. The company was amazing dealing with it, they offered to send me another one straight away. Even though this was no fault of the company they still helped me out. Their customer service is brilliant, and I have no complaints and will definitely order with them again.
Fantastic
Fantastic.
My parcel got lost through no fault of the company and they helped me sort it out, AND!!! OFFERED REPLACEMENTS without quibbles!
Absolutely tip top quality jewellery, wonderful
Will only buy from here
I love Piercingmania
I love Piercingmania! They have a terrific range of body jewellery, as well as aftercare products. You also earn loyalty points with your orders, which results in discounts in future orders.
I recently had a piercing arrive slightly damaged. Not only was it replaced promptly, Piercingmania included a little bag of sweets! Brilliant customer service.
I’ve been a customer for over 5 years and have never had any issues. You can trust this company 100%.
Excellent!
I have ordered several times, and I am very happy with the products and the cusomer service,
Lovely
Lovely, shiny piercings, already gone and ordered again.. when I had a problem it was sorted near enough straight away! <3
Excellent products and customer service
Excellent products and customer service.
The jewellery is lovely and the aftercare products work and helped get rid of my bump.
The customer service is excellent for answering any questions and helping.
Excellent quality titanium ear studs
Excellent quality titanium ear studs. They arrived promptly and PM gave very responsive and satisfactory follow up customer service when a small item was missing from my delivery
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