Piercingmania Reviews 

I had a massive lump on the back of my helix piercing. I thought I would have to take it out as it was so bad. The kit cleared it up straight away. I've just got my belly button pierced so I'm using it on that too.

Bought the healing kit for my very troublesome helix and conch piercings and followed the intensive routine recommended for troubled piercings. On day 6 of use the bumps had got bigger, my ear had swollen and is now a lot worse than it was before I started the process.

The kit did arrive very quickly so I can't fault that at all. It may just be my ears that don't agree with the kit although I have used sea salt and tea tree in the past so it's difficult to tell if it was the oil/butter, the frequency of treatment or everything combined.

I have tried to leave a review on their site just to make people aware that it *could* cause them issues but it has not appeared despite me submitting it.

The nose studs were perfect, sparkling and adds a soft touch. The fact that there were different sizes for the thickness of the bar really helped me as I tried to change my nose piercing and had the biggest problem with the curvy nose percing from claires it wouldn't go in but with these I managed to find the perfect size for my nose and the bottom of it isn't to thick.
Also had a problem with my order and it got sorted quickly.
Thank you 🙂

I'm very glad with my purchase. Great products and the best customer service! I will buy again for sure, recommend!!

I bought a stainless steel threadless jewlery as I usually buy these items from piercing mania but after 2 weeks it stained my ear black. I contacted them and was told a multitude of excuses about why this happened and why I wasn't entitled to my money back (£7... It was £7...)not limited too "this is an allergic reaction" "we cannot guarantee the quality of the metal used" "it's an allergic reaction again". I'm a stickler for following the rules and don't like to be bullied by businesses like this who deny responsibility for their actions. They sold me a crappy piece of jewlery which was not as described and tried to swindle me out of my money so luckily I got PayPal involved and got my refund. After the 2 months of waiting for my resolution the piercings metal has turned green. Gross. Won't be buying from them anymore since I have spent a lot at their business but when things go wrong on their end it's my fault? Not a good way to conduct business. All my other jewlery is in good condition, but to be manipulated and lied to by a company so they can avoid abiding by the law over £7 is not a company I want to buy from.

Almost forget the most important part of my review. They deleted my reviews of the product from their website!!!! All I did was show photos of my ear, say it was stained and after a week my reviews were gone and any review since was deleted. I notice people are doing bad reviews at 5 stars to avoid their reviews being deleted too. This company is absolutely not trustworthy.

I have always used Piercing Mania for my nipple jewellery. They give you good info about materials used in the jewellery and sizing etc. The pricing is good and they sell 'clicker jewellery' which I buy, as its so much easier for me to handle. They're communication and service are excellent.

Good quality and affordable. Customer service is amazing. I’ve had quite a few orders. When one order got lost in post they immediately sent out a replacement, no questions asked. I even got some sweets and a little card saying sorry and a discount code for my next order! Love this company and highly recommend.

5 star service from the team at Piercingmania. Highly recommend using their services and I will definitely be using them again x

Piercing Mania have been absolutely brilliant! After I ordered the wrong item, due to my own error, they rectified it instantly. Five star service from
Start to Finish!

Good quality items that are reliable and fast delivered.
And excellent customer service, any problems are immediately met with a fast reply and are ultimately solved.

I’ve ordered from here a couple times now and I had an issue with one of the products delivered. Fantastic customer service from Ronavie helping me resolve it quickly and efficiently. Thank you! Looking forward to my next order soon

Amazing customer service when my returned item never arrived back to the warehouse, lovely staff and great jewellery.

I bought a cluster stud earring for a helix piercing. It was really poor quality and broke whilst in my ear…the bar broke away from the cluster. Can only assume this was as a result of sleeping on it but I have never had this problem with any other earrings. My piercer has said she has never heard of an earring breaking this way and has recommended I buy my jewellery elsewhere.

Orders arrive promptly, great selection of jewellery, and the customer service team is excellent! Thank you Ronavie!

Had not received my order and contacted customer services, my experience was amazing. They dealt with my complaint quickly and efficiently and I will definitely be ordering again.

I ordered some items which got mislaid in the post but when customer service were told they were quick to replace them.
They were extremely helpful and very professional. I will certainly be making further purchases with this company. Excellent.

Have bought a few times from this company, and always happy. This order was sent slightly wrong but customer services resolved it quickly and with such a lovely attitude. Will be a returning customer again!

Amazing variety of jewellery for so many types of piercings with useful info and sizes available. Really quick delivery despite only getting the free shipping, and it was all well packaged and good quality once it arrived. Will be buying here from now on!

Lots of choice, but the sign of good customer service is when things don’t go as planned. I had an issue with two items, and was promptly responded to and a credit offered (plus P&P). Dealt with Ronavie who was responsive and clear and super helpful. Recommended!

I Love Piercing Mania! I have now made three orders and about to make a fourth…all in a very short space of time. The product range is amazing as is the quality and to make it even better the customer service is impeccable. I can honestly say that I will be a loyal and retailer customer.