Pictorem Reviews 

621
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, noting that the materials and framing exceed expectations. Many buyers appreciate the secure packaging designed to protect items safely during shipping. People also mention that the ordering website is straightforward and tracking order progress is very easy. Some reviewers were not happy with color accuracy, mentioning that certain prints appeared too blue or different than expected. Additionally, a few individuals felt that delivery times were slightly slow or encountered minor hurdles with their purchases. Others noted occasional challenges with image cropping or obtaining prompt customer support assistance when issues arose.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the top-notch print quality, vibrant... See more

Quality

Reviewers express immense satisfaction with the exceptional quality of the prints and products, highlighting... See more

Order

Customers expressed great satisfaction with their order experiences, highlighting that the website is simple... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy shipping and items... See more

Service

Consumers find service to be positive, highlighting the reliable, fast, and professional assistance they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow! I am so impressed with my photo purchase. You never know what to expect when you order online but Pictorem did not disappoint! The image color and canvas are amazing. The floating frame is supe... See more

Rated 5 out of 5 stars

I’ve always had incredible results with Pictorem’s framed prints and service, but this one turned out to be my favorite so far. Perfect quality and exactly what I wanted. Pictorem really elevates my p... See more

Rated 5 out of 5 stars

I was with another web host and paying well over 900 dollars a year. Your service is better. My customers pay in Canadian dollars. Big plus. No shipping fees. Another big plus. All around much beter... See more

Rated 5 out of 5 stars

I am grateful for Pictorem for fulfilling my order. I had tried to order my posters through another website, but they charged me and then refunded me a day later. The other website claimed that my pay... See more


Company details

  1. Digital Printing Service

Written by the company

We turn your photos to Canvas Print. Your photos should be hung up like works of Canvas art, so let us help create that masterpiece! We print your photos or artwork on various types of media, including Canvas, Acrylic, Metal, Picture Frame, Mural, Wood, & more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(621)

484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super convenient + High Quality

Super convenient, fast and above all...high quality work! I especially appreciate all the online tools Pictorem offers to help us visualize and optimize our projects. This will be my first stop for any future efforts. The end results were beautiful and surpassed what I imagined.

3 August 2026
Unprompted review
Rated 3 out of 5 stars

I found it difficult to select the color matching specifications for my computer to your printers.

I found it difficult to select the option for a text print prior to ordering a large 40x30 print with mat and frame.

I could do the big print or a small print, but I didn't see options that would ensure the output would be on the same stock, surface, etc.

Also, the test print was off in color (bluish), probably because my monitors aren't matching your print requirements. Please advise where/how to find those match-color secficiations.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Pictorem made it easy to order prints. I was not 100% sure of the quality of the photo's I sent in to be printed but Pictorem did an amazing job at capturing the colors and details to match the original paintings. I ordered different products mostly to see what my clients would be getting if they choose to have prints made. I am certain they will be pleased.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

I Really Enjoy Pictorem

I really love the high quality prints and really enjoy using Pictorem. However, unless you already know what you’re doing the website is a little hard to navigate and is a bit of a learning curve. With that being said I do still plan using them for all future prints because I know they’re such high quality. I love that they come with a hanging wire installed and I feel it’s a really good price for what you get.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

The photos came out great

The photos came out great. The only issue we had was the the wire for one of our prints was placed at the bottom of the print so we had to rescrew it onto the top.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

I am always on the hunt for new…

I am always on the hunt for new textures in my fine art practice. As an artist working in an ironic neo-baroque still-life style, precise color rendition is everything—my pieces require a deep, dramatic play of light and shadow, and vibrant details that truly hold their inner glow.

While I usually print on fine art inkjet paper, I decided to test out Pictorem by printing one of my works on acrylic, and they completely nailed it. The sharpness is incredible, the quality is top-tier, and the professional packaging arrived fast and secure. I also loved the seamless website experience, easy communication, and the ability to print a custom certificate of authenticity.

My family completely fell in love with the piece, and it looks breathtaking in our home. Best of all? It's a fantastic Canadian business!

I am doing this live review right now, and I am also currently working on a full video review to show off all the gorgeous details up close. Thank you, Pictorem, for this wonderful experience-I am already looking forward to collaborating for my upcoming gallery exhibitions!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

It looks great

It looks great, nice work.

I should have requested that the edges of the canvas be black; it would have looked better in the frame.

6 August 2026
Unprompted review
Rated 4 out of 5 stars

Large metal print

Overall, it was excellent. It was a large metal print. The print quality was very good. The only downside is the box arrived heavily damaged, which is not any fault of Pictorem, but, thankfully, the print was well protected, credit to Pictorem and was undamaged. I will use them again. Quality and price both very good!

5 August 2026
Unprompted review
Rated 4 out of 5 stars

Be aware of glare

Delivered as ordered in the time promised. Picture quality is great. Only negative is the plexiglass creates a lot of glare when any light is shining on it.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Canvas Print Quality for…

Exceptional Canvas Print Quality for Professional Photographers

Review

As a wedding photographer with over 20 years of experience in Hong Kong, I have very high expectations when it comes to print quality.

After moving to Canada, I tried several local canvas printing companies, but unfortunately, none of them met the quality standards I wanted for my clients. As a professional photographer, I believe that a beautiful photograph deserves an equally beautiful print.

I then discovered Pictorem, and I was genuinely impressed. The print quality, color accuracy, sharpness, and craftsmanship exceeded my expectations. The finished products look premium and truly reflect the quality of my photography.

Most importantly, my clients have been extremely happy with their canvas prints. Seeing their reactions gave me complete confidence in continuing to use Pictorem for my professional work.

I highly recommend Pictorem to photographers, artists, and anyone looking for high-quality canvas printing. Their products have consistently met my expectations, and I will definitely continue using their services in the future.

30 July 2026
Unprompted review
Rated 4 out of 5 stars

The picture itself was great

The picture itself was great - good colour and nice frame but the delivery was delayed because someone forgot to put my condominium unit number on the address label.

29 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look