Picsme Reviews 

472
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic quality of the photo books and custom items, noting that purchases arrive remarkably quickly and offer exceptional value for the money spent. Consumers also find the online platform extremely simple to navigate and deeply appreciate the prompt, helpful customer support whenever minor questions or adjustments arise. Some reviewers were not happy with unexpected delivery delays, occasional problems regarding the sharpness of image print quality, or receiving incomplete orders with missing items. A few people also mentioned that shipments occasionally went out late or experienced tracking updates stopping abruptly before final arrival.

What people talk about most

Quality

People report positive experiences with quality, highlighting great value and outstanding print results for... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent print quality,... See more

Price

Consumers find price to be positive, highlighting that the cost is very reasonable and competitive compared... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping times and... See more

Order

Customers had positive experiences with order, highlighting that the process is straightforward, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a photobook my first dealings with Pics Me, The price was good, delivery and quality also, There was a slight problem with two of the photo's so I messaged , the reply was prompt, understan... See more

Rated 5 out of 5 stars

I’m so impressed with this company. I wanted to make a book for someone, and tried several sites who advertise heavily. All of them were considerably more expensive, and their website functionality wa... See more

Rated 5 out of 5 stars

Having been disappointed by other printers last year we decided to try picsme. We ordered calendars. The quality of the printing is very good, the website easy to use, the delivery was as pr... See more

Rated 5 out of 5 stars

I have been creating books with PicsMe for several years and every book they have printed is perfect . The quality is 100% and also a very good price. If you have any queries or problems just conta... See more


Company details

  1. Gift Shop
  2. Digital Printing Service
  3. Photo Printing Service
  4. Photo Shop
  5. Picture Frame Shop
  6. Wedding Service

Written by the company

Say hello to your new gifting world. At Picsme, we are passionate about personalised gifting and it’s important that we get it right for you. We do everything with care and attention, and make it our mission to deliver your valuable memories in the most cherished way possible. Picsme are experts in print manufacturing and we are proud to offer one of the most efficient and affordable print on demand services available. We offer these on a wide range of personalised products which range from coasters to canvas’s, photobooks to mugs. Whether it’s a customised item for yourself, a treasured gift for a loved one, or even branded merchandise for your business, Picsme will have you covered. We are dedicated to offering a high-quality product at a low-cost. Welcome to Picsme! Our Production Our team of print professionals have earned themselves a good reputation and with the latest manufacturing technologies and equipment we can guarantee that your gift is in safe hands. We have full oversight of our production schedule and quality control is applied to every job that comes off our production line. Our Planet At Picsme, the planet is important to us, and we do what we can to reduce our carbon emissions and mitigate climate change. Being a direct manufacturer, we are able to source all of our materials which has minimal impact on the environment, and we are constantly working on new ways to ensure our carbon footprint is as sustainable as possible. Our People We care about our customers and our team at Picsme and everything we do is with passion and pride. Our customer service and production teams are well trained in every area of the business and we continue to help them develop when and where they need to. Our technology is market leading; we have kept it simple to provide total visibility of your job 24/7. Our fantastic team are true print experts and available to advise you at every stage of the production journey. Your experience is our top priority and we welcome your feedback. How it works Take your time to browse the website and choose from a vast range of products. We have carefully selected the right assortment of trending products to capture memories and deliver joyful emotions. Once you have chosen a product the website lets you upload your own photos or artwork. Dynamic fields enable you to personalise each item with free text, or you can choose from our wide selection of on-trend designs. Every item is printed with care and we have a meticulous eye for detail, meaning every item that leaves our factory is exactly as it should be. Once all items are printed, checked, and packed, they are shipped directly to your door to enjoy – easy! Don’t forget to share your designs on social media and tag us in them so we can share them too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

472 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(472)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i’m very happy with my order

i’m very happy with my order, i purchased two hard back books and a personalised calendar and i’m very pleased!! the books are better than expected and i can’t believe the price!!

4 November 2025
Rated 5 out of 5 stars

Square Photobooks

Both arrived in good condition and looked great, couldn't really see much difference between the normal paper and the recycled silk paper.

9 October 2025
Rated 5 out of 5 stars

Good quality and price

Received my heat changing mug not too long ago. Really impressive quality for the price point, much cheaper than other print on demand sites. No complaints whatsoever.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Photo mugs

I had two photo mugs produced, excellent experience, fantastic items, delivered on time. Very pleased!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was really helpful…

Customer service was really helpful when noticed an issue. Quality of the books are amazing and some I have gifted as presents and the people who have received them have loved them. Next order will be done very soon.

7 August 2025
Rated 5 out of 5 stars

Top class

Always great items and when I have an issue it’s resolved quickly and efficiently. My absolute go to and can’t recommend highly enough.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

my own personalise mug

Easy format to use with a very great reasonable price its something i would do myself when it comes to marketing a special anniversary film that come out in a 4k release that has the special treatment with packaging and posters along with steel book would be great to have the mug with a nice art work on it to go with it. Would also be great if i had the choice to be able to have my own personalise box that the mug comes with to put my own pictures on it instead of the normal throw away brown cardboard box shame even the packaging is a well made and a sturdy box as well. Maybe something like this will be available over time and then this would make a very good professional present for someone's birthday or even when it comes to Easter with a nice egg or the mug filled up with little chocolates in side

7 July 2025
Rated 1 out of 5 stars

I got my order late and when I got it…

I got my order late and when I got it two item didn't came

12 June 2025
Picsme logo

Reply from Picsme

Hi Keresha,

We understand your concern regarding the partial delivery of your order. Please note that your items were shipped in separate parcels, and according to the tracking information we provided, the second part is on a different delivery schedule and is still on its way.

We apologise for any confusion this may have caused. You can continue to track the second shipment using the tracking we previously sent, but if you need us to resend it or have any other questions, we're happy to help.

Picsme

Rated 1 out of 5 stars

Security threat / spam email

I keep receiving emails asking me to verify my account, but I have never created one. There is no support mechanism to contact them and secure my online id.

29 May 2025
Unprompted review
Picsme logo

Reply from Picsme

Hi there,

We’ve recently upgraded our store to a new platform to give you a better shopping experience. As part of that move, we sent an email inviting you to activate your new Picsme account.

You’re receiving this because you’ve shopped with us before, and your account details have been transferred over securely.

If you're not interested, no problem — you can safely ignore the email and nothing will change.

As on the email, just get in touch with hi@picsme.co.uk with any queries

Kinds Regards
Ben Marks
Customer Service

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