Shipping was fast. It took exactly one week from the time I placed my order to arrive, even though I live in French Polynesia. Deliveries on other stores usually take 2–3 weeks given the distance.
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See what reviewers are saying
Absolutely love these grips — outstanding quality at a great price. I ordered the Hawk Grips and they exceeded my expectations. Shipping to South Africa was impressively fast, and the customer service... See more
Tente trocar o devolver e nunca mais vai querer comprar nesta marca. Eles gozam com as pessoas. Recebem-se centenas de mensagens assim: The last scheduled pick up could not be completed. We ha... See more
Company replied
Awesome stuff, of the highest quality! Fabrics are excellent, accessories are of the best out there, sturdy and a benefit for your workout! The eu site itself needs some improvements to optimise the u... See more
Company details
About Picsilsport
Written by the company
Somos Picsil. Más que una marca, somos una comunidad.
Equipamos a los atletas con el material que necesitan para superar sus límites, dentro y fuera del box, el gimnasio y el ring, desde 2012.
Cada pieza de nuestro equipamiento está diseñada en España con el mismo compromiso, adaptabilidad y resistencia que nos define como marca.
Nuestra garantía de servicio
Comprometidos con servicio y el cliente.
✅ Envío gratuito en pedidos superiores a 60 €
📦 Recibe tu pedido en 24/48 horas
🛡️ 3 años de garantía en todos nuestros productos
Contact info
4.3
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery!
12 January 2026
Reply from Picsilsport
Good morning Snjezana,
We appreciate that you took a few minutes of your time to evaluate the quality of our services .
Thank you for trusting PicSil.
Best regards.
The products I ordered arrived earlier…
The products I ordered arrived earlier than expected and their quality is amazing.
9 January 2026
Reply from Picsilsport
Good morning David,
We appreciate that you took a few minutes of your time to evaluate the quality of our services and the quality of our products.
Thank you for trusting PicSil.
Best regards.
Reply from Picsilsport
Good morning Lukas,
We appreciate that you took a few minutes of your time to evaluate the quality of our services and the quality of our products.
Thank you for trusting PicSil.
Best regards.
Multiple mistakes
There was problems with the delivery several times some because of the currier and the others because of the customer service of picsel themselves and the only thing I received was sorry for the inconvenience.
7 January 2026
Reply from Picsilsport
Good morning Mohamed,
We apologize for the inconvenience caused with this shipment.
We have already informed the Customer Service Department so they can contact you today without fail and provide you with a solution to this issue.
Thank you for your understanding.
Best regards.
Everything is fine
Everything is fine. The service works as expected and I had no issues.
5 January 2026
Reply from Picsilsport
Good morning,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
Tente trocar o devolver e nunca mais compra…
Tente trocar o devolver e nunca mais vai querer comprar nesta marca. Eles gozam com as pessoas. Recebem-se centenas de mensagens assim:
The last scheduled pick up could not be completed. We have arranged a new pickup for the next business day starting today at the following address:
Conselheiro Vicente Ferrer 49, 1ro esq
3200-372, Lousã, Portugal
You can contact us to drop the package at a collection point, reschedule or cancel the pick up.
Please, remember to print and attach the label to the package in order to successfully return the product.
12 January 2026
Unprompted review
Reply from Picsilsport
Bom dia Irma.
Pedimos desculpa pelo incómodo causado.
Agradeceríamos que entrasses em contacto connosco através do email customer.support@picsilsport.com
, para que o Departamento de Atendimento ao Cliente possa analisar o teu caso e ajudar-te a realizar esta troca ou devolução.
Obrigado pela tua compreensão e por confiares na PicSil.
Um cumprimento.
I sent you 2 mails regarding my order…
I sent you 2 mails regarding my order and you never answered
26 December 2025
Reply from Picsilsport
Good morning Thanasis,
We apologize for the inconvenience caused.
We have already informed our Customer Service Department so they can review the matter you mentioned and provide you with a response as soon as possible.
Thank you for your understanding.
Best regards.
Appalling customer service and return option.
Purchased few items, one item wasn't even in the system so I have to chase company to confirm that the item will be delivered or no.
Items were delivered in time, now trying to return and agreed collection.
Chasing company representatives from 30th of December! Was advised previously contact the customer service and they replying very slow. Customer service notified me about the issue with collection company they have after few emails I send them and tried to get any sort of information, today after all those conversations I am still waiting for any sort of update when will be the collection, why no one is contacting regarding that issue which is absolutely shocking. Explained few times that I prefer to return as quick as possible not to break their return policy and still haven't got any feedback.
Want to close my order but unfortunately customer service can not give me the day when they will collect and return funds!
9 January 2026
Unprompted review
Reply from Picsilsport
Good morning.
We apologize for the inconvenience caused with this order.
We have already passed the information on to the Customer Service Department so they can review it and provide you with a solution as soon as possible.
Thank you for your understanding and for trusting PicSil.
Best regards.
The delivery were done directly at my…
The delivery were done directly at my physical address stated on the order and not taken to the agent for pickup as it happened before.
29 December 2025
Reply from Picsilsport
Good morning Carlos,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
very good!!!!
29 November 2025
Reply from Picsilsport
Good morning Giannis,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
Reply from Picsilsport
Good morning Vagelis,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
Bad experience with delivery
I ordered on November 28th. It’s December 13th and I still haven’t received my order. It’s stuck in some place in Romania while I am located in Greece and the support team hasn’t replied anything useful and I have asked for a refund and they still haven’t replied back
28 November 2025
Reply from Picsilsport
Good morning Chris.
We apologize for the inconvenience caused. We have already informed the Customer Service Department so they can review your case and contact you as soon as possible to provide a solution.
Thank you for your understanding.
Best regards.
Reply from Picsilsport
Good morning Yuri,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
Great experience buying from Picsil Sport
Good price, easy checkout and the products shipped fast.
25 November 2025
Reply from Picsilsport
Good morning Peder,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
It’s been 2 weeks now and I don’t…
It’s been 2 weeks now and I don’t receive the items and I don’t have any information
24 November 2025
Reply from Picsilsport
Good morning Dimitris,
We apologize for the inconvenience caused. We have already informed the Customer Service Department so they can check what happened with this shipment and provide you with a solution as soon as possible.
Thank you for your understanding.
Best regards.
Envio rápidisimo.
28 November 2025
Reply from Picsilsport
Buenos días David,
Agradecemos que hayas dedicado unos minutos de tu tiempo para valorar la calidad de nuestros servicios.
Gracias por confiar en PicSil.
Un saludo.
Perfect *********
30 November 2025
Reply from Picsilsport
Bom dia Joao,
Agradecemos que tenhas dedicado alguns minutos do teu tempo para avaliar a qualidade dos nossos serviços.
Obrigado por confiares na PicSil.
Um saudo.
Fast delivery
20 November 2025
Reply from Picsilsport
Good morning Aleksandar,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
Great customer service
Great customer service. I highly recommend purchasing any goods from Picsil.
27 November 2025
Reply from Picsilsport
Good morning Maciek,
We appreciate that you took a few minutes of your time to evaluate the quality of our services.
Thank you for trusting PicSil.
Best regards.
O really like the Picsil product
27 November 2025
Reply from Picsilsport
Good morning Katy,
We appreciate that you took a few minutes of your time to evaluate the quality of our products.
Thank you for trusting PicSil.
Best regards.
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