I ordered an iPhone 13 and it came in immaculate condition with 92% battery. I ordered it just before the weekend to bank holiday and took a week to get delivered to me which was unfortunate. Other th... See more
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I wanted to buy Iphone for my son, ordered and waited 3 days as info been ''delivery in 1-3 dsays'' didn't arrive. They told me they DO NOT HAVE IT so is not sent! They offer other one, in EXCELLENT c... See more
Company replied
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... See more
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... See more
Company details
Written by the company
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Contact info
United Kingdom
- sales@phoneenterprise.co.uk
- phoneenterprise.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Arrived promptly and had perfect…
Arrived promptly and had perfect service re activation of ne refurbished phone.
I was initially told that the phone…
I was initially told that the phone would arrive on 20.9.21 and would require a signature.
I then received an email saying that it would be delivered on 18.9.21.as l was out that day I e mailed DHL asking for it to be delivered on 20.9.21 as originally stated.
When I arrived home I found that the phone had been delivered and that it had been pushed through my letter box. Luckily it does not seem to have been damaged.
Great service easy website to use
Great service easy website to use. Only problem was stated on website delivery from 1 to 3 days took 7 days to receive phone but overall good company
I opted for the prestige phone and and…
I opted for the prestige phone and and expected some signs of wear and tear, but it was spotless with no marks or scratches, great price and delivered in two days. Certainly looking to upgrade another phone with you, great service and good quality.
Brilliant service
Brilliant service. Phone came on time as promised however there was a slight issue with it.
This was resolved in no time at all and a replacement being provided.
Would highly recommend as after service was just as brill
Thumbs up.....😀.👍
After an initial blip
After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues due to an error on my part, and DHL did not give me much help. I contacted Phone Enterprise but received no reply. So I deducted one star for not receiving even an acknowledgement to my email.
So in my opinion their after sales skills may need a little improvement. Otherwise very satisfied.
I received a very nice phone at a good price.
highly recommend arrived on time stated…
highly recommend arrived on time stated and the phones were like new if fact you wouldn't know the difference, thanks
Excellent service
Excellent prompt service - and prices soooo reasonable in comparison to Apple.
Thank you for looking after me so well.
I purchased Samsung S10 from mobile…
I purchased Samsung S10 from mobile phone enterprise looked at the reviews they were legit and the delivery was a bit late but the phone which was sent to me was in excellent condition. Definitely would recommend them for refurbished phones!
Buy of the year
I bought my phone (samsung galaxy s8) off the website and I was extremely happy with it when it arrived. I bought it in 'very good condition' which to me; seems to be a huge understatement, a feat not so easily acheived on the internet. The phone is in fantastic condition, and works fast and easily. It came with a new charging cable and delivery was quick. Fantastic service. I highly recommend anybody considering purchasing a phone to go to phone enterprise, as you will get exactly what you're looking for at a bargain price.
Still waiting for my phone after a week…
Still waiting for my phone after a week of ordering it!!!

Reply from Phone Enterprise
Excellent service & quick delivery
Excellent service & quick delivery. Phone was like new & as described. Will be back.
really good service really prompt and…
really good service really prompt and they did what they said they would .
I have been sent a broken phone which is not in good working order
The phone that I have bought from phone Exterprise needs repairing plus at fully battery it’s not turning on I asked for a lilac phone they sent black
I have spent £169 pounds on a phone which is not in a good working order at all and needs repairing

Reply from Phone Enterprise
Unlocked S10+
I got a unlocked S10+, it was in pristine condition but when I put the sim in the phone was locked, I emailed them at 9.30 in the evening and they responded at 9.45 (15minutes later), the next day I sent them the details and again within 30 minutes they responded and the phone was unlocked and now working perfectly.
Outstanding Quality
Phone arrived a little later than usual, but the company made sure to keep me in the loop. Cannot fault the quality of phone given, if someone I know needs a refurbished phone then I would highly recommend phone enterprises.
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