I’ve been waiting since December 25 , it is now January 2nd and yo said it would take 2-3 business days to arrive, which it hasn’t. However it is a time where people are busy and I understand. This is... See more
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Company details
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We're dedicated to providing you with the latest and most innovative accessories to enhance your mobile phone experience. From stylish phone cases to cutting-edge technology products, we've got you covered. Our mission is to offer a comprehensive range of high-quality accessories that cater to every need and style preference. With Phonebits.co.uk, you can shop with confidence knowing that you're getting top-notch products at competitive prices. Explore our collection today and take your mobile phone to the next level!
Contact info
40a Windsor Close, ha6 1fd, Northwood, United Kingdom
- +44 7930 522966
- support@phonebits.co.uk
- phonebits.co.uk
Hasn’t replied to negative reviews
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Out of Business?
I wonder if they have gone out of business. I placed an order 2 weeks ago; payment was taken but nothing has arrived and the website is unavailable.
I ordered a mobile phone holder two…
I ordered a mobile phone holder two weeks ago, but I still haven’t received it. I sent them emails many times, but they never replied. However, they already deducted my payment. They didn’t deliver my order or respond to any of my emails. It was a very bad experience—this company feels like scammers.
Missing goods
Difficult to assess product as not yet received - despite having ordered three weeks ago and being promised delivery in 2-3 days.
My order was cancelled after it was…
My order was cancelled after it was shipped out
I ordered a phone holder from this…
I ordered a phone holder from this website they didn’t send it to me they not answering my emails and i didn’t get any refund too
DO NOT USE!
DO NOT USE!
They sent a product that doesn't work and are slow for giving refund
Great customer service.
After initial issues with postage, the problem was resolved swiftly with no quibble at all; things can go wrong but it is all about how it is dealt with. Great customer service. Thank you.
I’ve been waiting since December 25
I’ve been waiting since December 25 , it is now January 2nd and yo said it would take 2-3 business days to arrive, which it hasn’t. However it is a time where people are busy and I understand. This is the reason I haven’t rated 5 stars, my order hasn’t even been delivered yet.
Item never arrived.
Item never arrived.
Royal Mail tracking never updated.
The company didn’t reply to any of my messages.
Very disappointing.
Good value for money
Goods as advertised
Goods as advertised, very quick delivery. A good experience.
Damaged my ears DO NOT GET THEY ARE…
Damaged my ears DO NOT GET THEY ARE DANGEROUS EVEN IF YOUR NOT AT FULL VOLUME
The product simply didn’t work
The product simply didn’t work. I followed all the instructions to the letter and nothing.
I still have not received the power…
I still have not received the power bank I ordered. I received a phone call saying you were waiting for the latest power bank to come in and I would get that one and a free gift as I have been waiting. I ordered on 25/10/25 believing it would come 2/3 days later it is now 3/11/26 and I have received no power bank or no free gift I am more than disappointed !!
I’ve had a great experience
I’ve had a great experience. Price for the product was quite reasonable. Will go back again.
Very good customer service
Very good customer service, I was very pleased with the mobile phone cases and their quality. Ordering was easy and delivery very prompt.
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