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Phoenix Motorcycle Training Reviews 

9,372
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,124 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff and instructors for their helpfulness, patience, and extensive knowledge. People frequently highlight the clear, comprehensive instructions and a supportive learning environment that builds confidence. Many found the overall service outstanding, making the experience enjoyable and stress-free, often leading to successful first-time passes. Instructors are genuinely caring, going above and beyond to ensure students become safe riders, supported by top-of-the-range bikes and well-organized training. Reviewers appreciate the positive atmosphere, feeling at ease and supported throughout their training journey, even when initially nervous.

What people talk about most

Staff

People report positive experiences with staff, consistently praising the instructors and office personnel for... See more

User experience

Customers had positive experiences with user experience, consistently praising the well-organized training... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising the professionalism, patience,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and appreciation for the... See more

Product

Customers consistently note positive experiences with the product, highlighting the quality and maintenance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trai... See more

Company replied

Rated 5 out of 5 stars

Great experience! Ci put me, a very nervous-never been on a bike before-scaredy cat, at ease and explained everything clearly along the way. I left feeling very proud of myself and holding a CBT certi... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,372)

1,025 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent instructors both Rich and…

Excellent instructors both Rich and Sam.
Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting they're CBT in Chippenham

18 June 2026
Rated 5 out of 5 stars

Great company with even better instructors.

Very knowledgeable instructors who honestly want you to enjoy riding motorbikes and want you to pass 1st time. Please listen to what they have to say as they know their bikes!

They helped me go from a 52 year old total novice to passing my Mod 2 at the first attempt so they must be good!!!

18 June 2026
Rated 5 out of 5 stars

Sean was absolutely amazing

Sean was absolutely amazing, I've not had so much fun learning something in my life. Im a nervous person as it is but he really made the whole a experience worth it. Wotj the light handed jokes to activatlly teaching on a lighthearted but effective way!

18 June 2026
Rated 5 out of 5 stars

CBT at three sisters

My instructor on the day at the three sisters race track was amazing. He is called Nick, he has a lot of patience, great knowledge, very informative, very good at his job. Thanks for a lovely experience Nick.

16 June 2026
Rated 5 out of 5 stars

Great Service... Great Company

I previously had lessons and test from another motorcycle training company. I switched to Phoenix in Canterbury and found the whole experience far superior to what I had previously. I felt far more comfortable with the training and I was given far more advice and tips than I had previously. I would highly recommend Phoenix for all your motorcycle training and tests. 5 Stars...😀😀

16 June 2026
Rated 5 out of 5 stars

fantastic with my CBT

Ben was fantastic with my CBT. Made me go from having no idea how to get into neutral or do a U turn, to driving down busy roads and dual carriageways for fun and with confidence. Now looking forward to getting full license with these guys!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Crystal Palace CBT - Saturday

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend

8 June 2026
Rated 5 out of 5 stars

I worked with Liam

I worked with Liam for my full a licence and had to work from the ground up having last ridden 17 years ago. We covered everything for CBT, mod 1 and 2 and I passed both mod1 and 2 first time first time. Would them to recommend anyone who's looking to get their licence and isn't sure who to go with as they are excellent.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Great training, the instructor gave all instructions clearly and was composed at all times.

16 June 2026
Rated 5 out of 5 stars

Couldn't be better.

Perfect really, my CBT Instructor was really patient and explained everything to me even when he needed to repeat himself. Couldn't ask for anything more.

13 June 2026
Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys, friendly attitude, real professionals and very very patient. I have struggled at the beginning but they have got my through . Big thank you to all.

7 June 2026

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