Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... See more
Company replied
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... See more
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I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... See more
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Company details
Written by the company
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Contact info
2 Gregory Street, SK14 4HR, Greater Manchester, United Kingdom
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4.8
Excellent
166 reviews
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All prodcuts arrived safely and are in…
All prodcuts arrived safely and are in amazing quality.
28 August 2026
Reply from Philip Harris
We're so glad to hear your products arrived safely and are of amazing quality. We appreciate your kind words!
The weighing bowl is extremely small
I liked that the digits were in analogue and metric as I follow both types of recipes.
I liked that the digits were well spaced out and if I wanted to weigh 2oz I could clearly see.
I did not like the weighing bowl being so small. I would say more or less impossible to get 1lb of flour in.
27 August 2026
Reply from Philip Harris
Thank you for talking to me Denise. I will resolve this as agreed. - Lauren
I had an order to return and as I…
I had an order to return and as I purchased two items and only used one. They were very helpful in solving my query and quite fast at replying. I am satisfied with the items and the service
31 August 2026
Unprompted review
Reply from Philip Harris
We're so glad we could assist you with your return and resolve your query quickly. It's wonderful to hear you're satisfied with both our items and the service you received. Thank you for your kind words!
Very competitive price
Very competitive price due to carriage being free for orders over £40. Delivery was next day.
26 August 2026
Reply from Philip Harris
We're so glad to hear you appreciated our competitive pricing and fast delivery! Your positive feedback truly brightens our day.
Reply from Philip Harris
Thank you for your wonderful feedback!
Reply from Philip Harris
Thank you for your review and feedback.
Reply from Philip Harris
We're so glad to hear that your ordering process was easy and that your delivery was prompt. We appreciate your positive feedback.
Reply from Philip Harris
We're so happy to hear you received such fast service and your item arrived quickly. We truly appreciate your recommendation!
Reply from Philip Harris
We appreciate your feedback on the chart quality and delivery speed. We are always working to improve.
Faster than Superman!
I ordered late one afternoon, a single item.
It was an easy process, simple checkout.
I could not believe that it was delivered the very next day. Great packaging, great service.
I would highly recommend this company.
18 August 2026
Reply from Philip Harris
We are so happy to hear about your positive experience with us! We truly appreciate your kind words regarding our quick delivery and packaging. We look forward to serving you again soon!
Reply from Philip Harris
We're happy to hear that your mole masses arrived so quickly. We appreciate your positive feedback!
Reply from Philip Harris
Thank you for your review.
Reply from Philip Harris
We're so happy to hear about your positive experience with our delivery and communication! We truly appreciate your kind words.
Reply from Philip Harris
Thank you for your wonderful feedback!
Reply from Philip Harris
We're happy to hear that ordering was easy and our service was wonderful. We appreciate your positive feedback.
Customer support
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site.
Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were trying to resolve the problem; timely, helpful and a pleasure to deal with.
Excellent customer service.
7 July 2026
Unprompted review
Reply from Philip Harris
We are truly happy to hear that our colleague was able to provide such excellent support when you experienced an issue with your parcel. We always aim to deliver helpful and timely service, and it's rewarding to know we achieved that for you. Thank you for sharing your positive feedback.
Excellent service from Philip Harris
Excellent service from Philip Harris. As the goods were ordered very last minute, I was worried that they would not arrive in time before the summer holidays. I rang and was assured that all items were in stock and that they would be delivered in 2 - 3 working days, that was on the Tuesday and by Thursday of that week all items had been received. I also had a query about something else and I was put through to a lovely customer service agent who was a pleasure to talk to, my query was resolved in no time at all.
2 July 2026
Unprompted review
Reply from Philip Harris
We are so pleased to hear about your positive experience with our service! It's wonderful to know that we could ensure your order arrived promptly, especially with your last-minute request before the summer holidays. We are also delighted that our customer service agent was able to resolve your query efficiently and pleasantly. Your feedback truly brightens our day, and we appreciate you sharing it.
Very quick and helpful response.
22 June 2026
Unprompted review
Reply from Philip Harris
We're happy to hear we provided a quick and helpful response. We appreciate your kind words!
FIVE STARS
Excellent service provided by customer service agent Leanne W. She did a thorough job in resolving a complex issue. I highly recommend them. Thank you.
9 June 2026
Unprompted review
Reply from Philip Harris
Excellent service provided by customer service agent Leanne W. She did a thorough job in resolving a complex issue. I highly recommend them. Thank you
Great customer service
Great customer service. I reported a missing item from a kit and it was dealt with promptly and communication was clear. Many thanks for resolving the issue so efficiently. I will buy from Philip Harris again.
13 May 2026
Unprompted review
Reply from Philip Harris
Thank you for your lovely feedback! We’re glad our team could resolve the issue quickly and keep you well informed throughout. We really appreciate your support and look forward to serving you again!
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