Really easy to navigate menu & didn’t take long to join up (confirmed who I was via email address/mobile number) Product arrived within 48 hours & they kept me informed of progress. Reasonably priced... See more
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Another great experience with Pharmica, ordered one day arrived the next, you cannot get better service than that. Well packaged and the product "does what it says on the tin" and at a good price.
Company replied
Friendly, efficient, easy and most of all safe service received throughout order to delivery. Received 2 follow up calls to check everything is ok. Would highly recommend.
Company replied
I have been using pharmica pharmacy for a while now for various problems and my orders have always been dealt with promptly and recieved by myself in good time never had a problem .so will continue t... See more
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Company details
- Pharmacy
- Drug Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
About Pharmica Pharmacy
Written by the company
Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.
We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.
We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.
As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.
Experience an online pharmacy service a class above with Pharmica.
Free Delivery
We offer free delivery on orders above £50.
Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.
Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.
Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.
Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.
Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.
Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.
Pharmica Price Promise
We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.
Contact info
236 Grays Inn Road, WC1X 8HB, London, United Kingdom
- 0207 112 9014
- help@pharmica.co.uk
- pharmica.co.uk
4.9
Excellent
52K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Your service is quick and discreet
Your service is quick and discreet, you assess my needs and give me sound advice
24 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Bob,
We truly appreciate your feedback. We’re delighted to hear that you were happy with our quick and discreet service and that you found the advice provided helpful. At Pharmica, we understand how important clear communication, professional support, and a confidential service are to our customers, so it is fantastic to know your experience reflected the level of care we aim to provide.
Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Quick and easy order
19 June 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Giovanni,
Thank you for sharing your feedback. We’re so pleased to hear that you found the ordering process quick and easy. At Pharmica, we’re committed to making every step of the customer journey as straightforward and efficient as possible, so it is wonderful to know your experience reflected this. We truly appreciate you taking the time to share your positive feedback.
In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.
Natalia, Pharmica.
Ive been used them cream and because of…
Ive been used them cream and because of where my watts are and there big a need to freezing suction because years ago a got treated with that and they all went then after years they came back bigger
24 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Hello Byron,
Thank you for taking the time to leave us your review.
I am sorry to hear that the warts have returned and appear larger than before.
I have looked into this matter personally and discussed your order with our pharmacy team. The cream you purchased is a topical treatment for genital warts, and it is formulated to work by directly targeting the wart tissue over a course of treatment. However, I understand that in your case, you had previously had cryotherapy (freezing and suction), which had cleared the warts entirely at that time.
It is important to note that each patient reacts differently to different types of treatment, and while cryotherapy is a clinical procedure carried out in person, topical treatments are designed for a different treatment pathway and may not always achieve the same outcome for every individual, particularly with recurring or more persistent warts.
As the warts have returned and appear larger, I would strongly recommend you speak with your GP or a specialist, as they are best placed to examine you in person and advise on the most suitable next steps, which may include a return to cryotherapy or another clinical procedure.
If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.
Dalia, Pharmica.
Excellent customer service
Excellent customer service, brilliant product and great price. Highly recommended
1 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Kerry,
Thank you for your thoughtful and valued feedback. We’re delighted to hear that you were so pleased with our customer service, found your purchase met your expectations, and felt we offered great value. It is especially rewarding to know that you would highly recommend us. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we strive to provide a professional, reliable service alongside excellent value for our customers.
If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Always great service and competively priced goods
Always decent priced, variety and range of products. My fav place to go for all my med needs.
Thankyou
23 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Customer,
We’re grateful for your kind words and support. It is wonderful to hear that you have found our prices competitive and appreciate the wide range of products we offer. Knowing that Pharmica has become your preferred place for your healthcare needs is incredibly rewarding for our team. At Pharmica, efficiency, affordability, and quality care go hand in hand, and we are committed to providing safe, reliable, and discreet healthcare you can trust.
Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Everything was great and smooth…
Everything was great and smooth straight from ordering to delivery will be ordering again thanks 😊
1 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Stephen,
Thank you for taking the time to share your experience. We’re delighted to hear that everything went smoothly from placing your order through to delivery and that you had such a positive experience with our service. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, so it is wonderful to know we met your expectations. It is especially pleasing to hear that you would choose to order with us again, and we truly appreciate your support.
In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.
Natalia, Pharmica.
I had been a Pharmica customer for over…
I had been a Pharmica customer for over a year and spent more than £1,000 on Mounjaro treatment through them. Without any previous concerns being raised, my latest order was suddenly cancelled after they said they had reviewed my NHS records and found a history of gastritis.
What I find most disappointing is that Pharmica now says this medical history means I should not receive treatment through their service, yet they had prescribed the medication to me for over a year. When I asked them to explain why I had been prescribed for so long if my medical history made me unsuitable, they failed to answer the question.
Their complaint response focused on why they would no longer prescribe, rather than addressing the key issue I raised. I sent a follow-up email asking specific questions about what information they had, when they became aware of my medical history, and why they continued prescribing if I was ineligible. That email was ignored.
I’m not criticising them for putting patient safety first if prescribing guidance has changed. My disappointment is with the lack of transparency, the failure to answer legitimate questions, and the poor handling of my complaint after I had been a loyal customer for a considerable period.
Based on my experience, I cannot recommend Pharmica’s customer service or complaints process.
**updated**
Since posting my original review, my complaint was escalated to a senior member of the clinical team, who telephoned me to apologise personally.
During that call, Pharmica admitted that my order was cancelled in error. They explained that there had been an oversight when reviewing my medical records after introducing a new process. Although my previous gastritis diagnosis initially appeared as active, they overlooked the fact that my H. pylori treatment had been completed and the condition had been resolved.
The representative confirmed that:
• The cancellation should never have happened.
• I was eligible for treatment based on my medical history.
• I had always provided accurate and truthful medical information.
• The mistake was entirely due to an oversight during their review process, and they apologised unreservedly.
While I appreciate the honesty and apology from the senior clinician, this does not change the fact that my treatment was wrongly stopped, I was incorrectly told I was no longer eligible, and I had to go through the stress and inconvenience of making a formal complaint before the error was acknowledged.
I believe it’s only fair that potential customers know that this mistake occurred and that it was only corrected after escalation and no offer of compensation of any form.
7 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Hello,
Thank you for taking the time to update your review following your conversation with our senior clinical team.
I am sincerely sorry that an error was made when reviewing your records and that your order was cancelled as a result.
I have thoroughly investigated the matter and I recognise that our initial response did not fully address your concerns.
I understand that you should not have needed to escalate the matter before receiving a clear explanation, and I apologise for the frustration and inconvenience this caused.
I am pleased that a senior clinician was able to speak with you directly, clarify the situation and personally apologise. Following this, your case has been reviewed internally and feedback has been shared with the relevant teams to help prevent a similar situation from occurring again.
I appreciate that this does not undo the concern caused, but I hope the further communication and explanation provided offered some reassurance and demonstrated that your feedback has been taken seriously.
I hope that we get a chance to welcome you back to Pharmica. If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.
Dalia, Pharmica.
I am down to 1 cigarette a day now
I am down to 1 cigarette a day now. I must admit this is the hardest one to give up.
23 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Diane,
Thank you for taking the time to share your feedback. We’re pleased to hear about the progress you have made and appreciate you sharing your experience with us. At Pharmica, we understand that every customer’s journey is personal, and we’re committed to providing a supportive, reliable, and professional service throughout.
Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Very efficient website & company
Very efficient website & company. Delivery prompt & as expected. Wide range if products available
2 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Karen,
Thank you kindly for your review. It’s wonderful to hear that you were happy with our efficient website, prompt delivery, and the range of products available. At Pharmica, we’re committed to providing a smooth and reliable service from the moment you place your order through to delivery, ensuring our customers receive a professional and convenient experience every time.
If you ever have any questions or need further support, please feel free to contact our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Great service always in sock quick…
Great service always in stock quick delivery 💫
23 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Amanda,
Thank you for sharing your feedback with us. We’re delighted to hear that you have consistently received great service and that you appreciate our quick delivery. At Pharmica, we understand how important a reliable and efficient service is, and we are committed to ensuring our customers have a smooth experience every time they order. It’s fantastic to know that our service continues to meet your expectations.
In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.
Natalia, Pharmica.
Reply from Pharmica Pharmacy
Hello David,
Thank you for taking the time to leave us a 4-star review. We really appreciate your positive feedback and are pleased to hear you’ve had a good experience with our service.
Your feedback means a lot to our team, and we’re always working to improve and provide the best possible support for our patients.
Thank you again for choosing us.
Dalia, Pharmica.
Meds delivered on time
25 April 2026
Reply from Pharmica Pharmacy
Dear Rev,
We truly appreciate your feedback. We’re delighted to hear that your order was delivered on time and that you were happy with the service you received. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we work hard to ensure every order arrives promptly and reliably. It’s wonderful to know your experience reflected the high standards we aim to provide.
If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Very helpful and informative service
Very helpful and informative service. With prompt delivery
30 June 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Cristin,
Thank you for your thoughtful and valued feedback. We’re so pleased to hear that you found our service helpful and informative, and that your order was delivered promptly. At Pharmica, we’re committed to providing safe, reliable, and discreet healthcare you can trust, and we believe that offering clear guidance alongside an efficient service is an important part of delivering the best possible experience for our customers.
In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.
Natalia, Pharmica.
Reply from Pharmica Pharmacy
Dear Customer,
Thank you for sharing your feedback. We’re delighted to know that you were pleased with the speed of our service and the discreet experience we provide. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we are committed to ensuring every order is handled efficiently, professionally, and with complete confidentiality. It is wonderful to hear that your experience reflected these standards.
In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.
Natalia, Pharmica.
Reply from Pharmica Pharmacy
Dear Ann,
Your feedback is very much appreciated. We’re delighted to hear that you were happy with the great service and the speed of your experience. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we work hard to ensure every order is handled efficiently from start to finish. It is rewarding to know that our commitment to providing a fast and dependable service met your expectations.
If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Reply from Pharmica Pharmacy
Dear Martin,
We’re grateful for your kind words and support. It’s fantastic to hear that you were pleased with the quality of your order as well as the service and delivery you received. At Pharmica, efficiency, affordability, and quality care go hand in hand, and we are committed to making every stage of your experience smooth, reliable, and professional. We truly appreciate you taking the time to share your positive feedback.
Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Excellent service fast delivery good…
Excellent service fast delivery good product
4 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Dawn,
Thank you for taking the time to share your experience. We’re delighted to hear that you were pleased with both our fast delivery and the quality of your order. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and it’s wonderful to know that your experience reflected the high standards we strive to deliver. Your positive feedback is greatly appreciated and encourages our team to continue providing safe, reliable, and discreet healthcare you can trust.
In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.
Natalia, Pharmica.
Pharmica Pharmacy
Excellent quality service provided at all times from Pharmica Pharmacy
19 June 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Customer,
We’re grateful for your kind words and support.
We’re delighted to hear that you have consistently received excellent service from Pharmica. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and it’s incredibly rewarding to know that our commitment to providing a professional, reliable, and high-quality service has made such a positive impression. Your continued confidence in our pharmacy is truly appreciated.
In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.
Natalia, Pharmica.
Ordered and delivered the next day
2 June 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear Stephen,
Thank you for taking the time to share your experience.
We’re delighted to hear that your order was delivered the very next day. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we work hard to ensure every order is processed quickly and efficiently. It’s wonderful to know your experience reflected the fast and dependable service we strive to provide.
Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.
Natalia, Pharmica.
Quick service good product and good…
Quick service good product and good packing
1 July 2026
Unprompted review
Reply from Pharmica Pharmacy
Dear John,
We truly appreciate your feedback.
We’re so pleased to hear that you were happy with our quick service and that your order arrived well packaged. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and we take great care to ensure every order is packaged securely and arrives in excellent condition. It’s wonderful to know that your experience met your expectations.
If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.
Natalia, Pharmica.
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