This company goes from bad to worse. They have halved the number of Xanax you can buy . Their prices are generally very high. They claim to have delivered when looking on the dpd app they have not eve... See more
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See what reviewers are saying
I have used this supplier for a long time with no issues. I have found their service to be professional and comprehensive. Postage is fast so I wouldn't pay for next day delivery. I've found Dpd d... See more
I have not used this company, but they are linked to Evercare Meds.. who have now vanished their Accord Diazepam that was sent was not legal the QR code/bar code were perfect, but then I looked at imp... See more
This company is selling products that are not according to what they declare. They only delivered a piece of plastic without any serum as confirmed on their website. No way to return goods. It i... See more
Company details
Written by the company
PharmaXtra is a health and beauty online retailer committed to enhancing well-being by providing a range of high-quality, safe, and effective products. With a focus on skincare, supplements, and innovative wellness solutions, PharmaXtra caters to those looking to lead a healthier and more beautiful life. The company prides itself on its mission to improve customer well-being through carefully selected products that promote health, confidence, and comfort. PharmaXtra stands out for its exceptional customer service and commitment to quality and customer satisfaction. Offering everything from pain relief aids to fitness enhancers, the webshop ensures that each product meets stringent safety and efficacy standards. With a user-friendly website, customers can easily navigate through best sellers and customer reviews, finding products that have genuinely transformed lives, as attested by a plethora of positive testimonials. The company also values transparency and accessibility, providing free shipping on orders over a certain amount and a 14-day return policy, emphasizing customer convenience and trust. PharmaXtra's dedication to delivering only the best has earned it a high customer rating, with a 4.7-star average based on 692 reviews. Located in the UK, PharmaXtra remains a favorite for those seeking modern health solutions at competitive prices, ensuring that each customer can embark on their health journey with the best resources at their disposal.
Contact info
United Kingdom
- info@pharmaxtra.com
- pharmaxtra.com
Breach of guidelines
Absolutely disgusting excuse of a…
Absolutely disgusting excuse of a company. Really have no idea how they are managing to run. I waited months to give them the benefit of the doubt and already there are problems.
They highlight on their website “Order by 2pm to Receive Your Order Tomorrow” but fail to tell you that’s never ever the case. They act cocky when you say this. They then says “Oh it’s on our Website it’s not guaranteed”. Yes it’s on the website it’s not guaranteed, BUT IN SMALL WRITING ON THE FAQs. Funny how they make sure to not put this by the Countdown. Because they know, people wouldn’t use it then and they would lose money.
Absolute bunch of money grabbers. I am STILL WAITING after a week even though I paid for the next day service. They Pharmacy seem to not understand a box goes In another box and you send it off. I don’t know why it’s so hard to do. This company has no customer service. You paid tonnes for something and you might not even receive it at all, let alone on time.
They change the company once every like 18months because they get so many terrible reviews and lose customers they just move to another company until that does the same. Save your money honestly.
* RESPONSE TO THEIR RESPONSE: FUNNY HOW QUICKLY YOU CAN RESPOND TO NEGATIVE COMMENTS QUICKLY BUT NOT YOUR CUSTOMERS IN EMAILS OR ON THE PHONE.
YOU ALWAYS RESPOND WITH THE SAME RESPOND “OH WE CANT FIND YOUR ORDER” YOU CAN YOU JUST KNOW WE ARE RIGHT AND YOU DONT WANT YOUR MESS OUT THERE!
IT LITERALLY SAYS ON YOUR WEBSITE IN A COUNTDOWN BOX ON EVERY SINGLE PAGE, ORDER BY 2PM TO RECIEVE YOUR ORDER TOMORROW. IT LITERALLY HAS A TIMER COUNTDOWN 😂😂😂 BY THE WAY. STILL WAITING FOR MY ORDER*

Reply from Pharmaxtra
Absolutely DISGUSTING service
Absolutely DISGUSTING service, I tried to buy 2 asthma inhalers as I find it difficult to book reviews with a nurse etc. the system they use to check your identity did not work even though I followed the instructions. Therefore I was unable to order my product. HOWEVER THEY TOOK THE MONEY AND HAVE NOT REFUNDED IT. I have emailed 5 times over the last 6 weeks with only one generic reply!!!!!! I AM NOW REPORTING TO TRADING STANDARDS AS THE IDENTITY CHECK IS A WAY TO TAKE YOUR MONEY WITHOUT GIVING YOU THE PRODUCT YOU ORDERED. SCAMMERS.
Don’t bother, too much hassle!!! However I will report them and deservedly get the money back I am owed!!!!!!!!! DISGUSTING

Reply from Pharmaxtra
Only 1 of my items received
Only 1 of my items received, no answers to my emails and no other way of contacting them

Reply from Pharmaxtra
dpd said they tried to deliver never…
dpd said they tried to deliver never heard the door go , so i tried to get parcel to be delivered again , the website would not let me so the next day i tried again , dpd had all ready sent the parcel back to pharmaxtra ,, as i need the parcel by the date i ordered it to come , i need to get some from somwhere elsa i am still weighting for my refund ? i have sent two emails no reply ,, also klarna have not come back to me ,, beware ,, if i get my refund i will take this down £80 for thin air is not on

Reply from Pharmaxtra
do not deal with these people
DO NOT deal with these people they give you guaranties but do not stand by them , the product does not work and they will steal your money.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Reply from Pharmaxtra

Reply from Pharmaxtra
This is a joke. A waste of money.
VitalForce | Rock-hard Erection Within 3 Minutes – Guaranteed!
No, it does not work. To get erection you might as well spray water. This product is sticky, leaves a stinging sensation and 'Rock-hard Erection Within 3 Minutes – Guaranteed!'. That is a complete lie. It's a joke. I'd ask for my money back but it would be such a hassle, I know and they would have some pathetic excuse. Please do not waste your money on this product

Reply from Pharmaxtra
AVOID AT ALL COSTS THEY DONT EVEN DESRVE A ONE STAR
AVOID AT ALL COSTS, THIEVES,Iordered 2 tubes of cream and was sent a totally different cream, both boxes unopened, they tried to tell me same cream just different boxing,I asked for a return label yes u guessed it I have to pay for the return which will cost more than the £35 I paid for it, I have no problem sending it back but no not at my cost, it was them that made the mistake not me, which would cost more than what I paid for it, it was there mistake not mine, on doing a search of EELHOE cream that was sent to me it states very dangerous and should be taken from the market immediately so yes I will send the product back but not at my expense, very nice in emails until I asked for my money back then turned very nasty but don’t worry I will not let this go, I will contact PayPal and then my bank if I have too, UPDATE… YES I HAVE TO PAY TO SEND IT BACK TO GET MY MONEY BACK, YES I WILL SEND IT BACK BUT THEN WILL GO TO SOLICITOR TO CLAIM MY POSTAGE BACK AND ALSO SOLICITOR FEES, U ROBBING THIEVING B…..DS, I DONT KNOW HOW U HAVE THE NERVE TO REPLY TO THIS REVIEW, AT LEAST TURPIN WORE A MASK, AVOID THIS COMPANY AT ALL COSTS, AND SHAME ON PAYPAL FOR NOT MAKING THIS COMPANY WHOS REAL TRADING NAME IS PEARL DIGITAL LIMITED IN HONG KONG PAY THE RETURN POSTAGE FOR THEIR MISTAKE, THIS REVIEW IS TO WARN PPL ABOUT MY EXPERIENCE WITH THIS COMPANY, DONT LET THEM DUPE U OUT OF UR HARD EARNED MONEY, THEY ARE THIEVES AND LIARS

Reply from Pharmaxtra
BACK TO NORMAL
I bougth GUM PROTECT because my gums were receding, some times bleeding and very sensitive. Since I am using it my gums are much better. Sensitivity is gone and the general state has improved a lot.

Reply from Pharmaxtra
AVOID. SCAM. THIEVES.
SCAM. AVOID. Used to be reliable, but now seem to little more than a pathetic scam, perpetrated by the usual scum.
Made an order on the 1st of October and paid for express delivery and still haven’t received it. No reply to emails, won’t answer the phone but will take your money and leave you guessing.
Avoid these thieves like the plague. There are others available.

Reply from Pharmaxtra

Reply from Pharmaxtra
Says money back guarantee
Says money back guarantee, However if you use the product and it doesn't work your stuck with it. Returns only for unused unopened product

Reply from Pharmaxtra
I received another product.
I received another product.
I can't receive what I ordered.
So I lost my money.
They are not honest with me.

Reply from Pharmaxtra
More reliable
Have changed their names.eumeds.com I think. Did do through a very bad phase a few years ago when deliveries where taking months to arrive, but now they are pretty good. Arrives within a few days from being okayed...keep ly complaints are I can only get 2 weeks worth at once and quite expensive p&p ...otherw8se pretty good

Reply from Pharmaxtra
Re Gum Plus
Re Gum Plus. Not what is advertised. I was expecting a gum gel which you apply to your gums of natural ingredients (aloe Vera, hyrulonic acid, herbs). Instead I received a toothpaste which looked similar to the advert, but contained a chemical soup with none of the aforementioned ingredients listed.
Took 2 weeks to receive the item, but the delivery tracker worked well, hence 2 stars

Reply from Pharmaxtra
Think carefully before buying from this company
When I ordered their 'Flexishoulder' (a shoulder brace) which was supposed to 'relieve pain naturally' I did so because they were offering a 90day risk free trial. I therefore ordered thinking if it did not fit (as it was a one size fits all - it had velcro adjustments you could make - but I am quite a small female) I would be able to return it. I waited 14 days for it to arrive and when it did I could see it was unlikely to fit but I tried it on briefly over clothing and yes it was far too big. I carefully folded it and put it back in the bag but that was when my problems began. I emailed them asking to return it and got a very prompt email back saying that 'Unfortunately, due to hygiene reasons, we are unable to accept returns or provide refunds for this item once it has been opened and tried'. Many other emails ensued including a response from them as here: 'Regarding the 90-day risk-free trial, I appreciate your reminder. The intention behind this offer is to allow customers to try the product and see if it meets their needs. However, due to hygiene and safety policies, we cannot accept returns or issue refunds for items that have been opened and tried on, even if they were worn over clothing.'?????? Basically there was NO '90 day 'risk free trial' because the minute it had been dispatched they were not interested. They asked for pictures which I sent, same reply back and their returns address on the package was an address for Yodel the carrier that brought it. Again and again they refused to take it back and refund my money. Luckily I had paid via Paypal and eventually (in Sept) I contacted them and they were very sympathetic and refunded the money ((£20.90) in full. But they shouldn't have to have taken the hit. Pharmaxtra does not follow its own stated policy and actually the seller is a Rogier's Ecom FZCO (according to Paypal) with products sent out by YANWEN which is probably China. DO NOT BUY their Flexishoulder unless you are willing to take the risk. You have been warned.

Reply from Pharmaxtra
Never use again!
Never use again!
Ordered a product and assured delivery the next day after additional payment.
Received 4 days later/late. No reason given after numerous messages.
Actual parcel in bits and torn etc. No communication from vendor or courier. It all gave me the impression that I was being scammed!
There’s plenty other vendors out there, don’t waste your time and money on these cowboys!!

Reply from Pharmaxtra
Ten out of ten service 2 days and…
Ten out of ten service 2 days and parcel was with me now I can sleep very happy will use again

Reply from Pharmaxtra

Reply from Pharmaxtra
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