Pharmacy Prime Reviews 

2,268
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding customer care, Great communication and spot on delivery. I have been incredibly impressed by the level of service at Pharmacy Prime, they are exceptionally thorough in everything they... See more

Rated 5 out of 5 stars

From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The re... See more

Company replied

Rated 5 out of 5 stars

Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have... See more

Company replied

Rated 5 out of 5 stars

Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & ti... See more

Company replied

Company details

  1. Online Pharmacy
  2. Health and Beauty Shop
  3. Medical Clinic
  4. Pharmacy

Written by the company

Hello! We’re Pharmacy Prime, an online pharmacy working hard to create a fast and reliable service at the best possible price. We appreciate you taking the time to leave us a review – your experience is really important to us. If you have specific questions about our products or service, we’re here to help: just contact us using the details below.


Contact info

You should know

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(2,268)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fantastic service

Fantastic service. Always someone available to help with any queries. Received parcel within 24 hours of placing order. 1st dose is excellent value however in comparison to other providers the larger doses seem more expensive. Otherwise 5 ⭐

1 June 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Angela,

Thanks for your review! As a small business who prides themselves on providing the best service, this means the world!

Best,
Dennis

Rated 5 out of 5 stars

I tried a lot of diets through various…

I tried a lot of diets through various groups, nothing worked. I was going through my FB page and saw Pharmacy Prime advertise Mounjaro and at an affordable price. I looked into them before diving in. All the reviews were great. So I told my hubby I was doing this, and he agreed. I couldn’t believe how helpful, and wonderful Issa, Haroon and the team have been. I am nearly on my 5 week and I’ve lost around 10lbs. I know it’s not a huge amount but to me it’s amazing. The emailed information they send is full of advice and help. They go above and beyond for you and are the best.

1 June 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Helen,

Thanks for your review!

We're glad you've gotten the support you need & that our clinical team is working with you on this journey!

If there's anything else we can do, do let me know.

Best,
Dennis

Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company . Really professional and slick transactions .

30 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Lynne,

Thank you for your wonderful review!

We're big on going the extra mile for our patients & we're delighted that you see it too.

Best,
Dennis

Rated 5 out of 5 stars

Great company

Great company, great communication, very helpful, would definitely recommend!

28 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Lindsay,

Thanks for your lovely review!

Rated 5 out of 5 stars

Couldn’t have asked for a more successful first 4 weeks

Very simple process to be medically assessed and subsequent delivery and instructions how to inject the correct dosage safely. It’s been revolutionary to have no food noise, cravings and preventative noise stopping me exercising. Generally feel more energised and no side effects. After 4 weeks my loss is 11lb, couldn’t have asked for a better easier result 🤩

27 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Julie,

We're so happy that you've seen progress. You know where we are if you need any help!

Best,
Dennis

Rated 5 out of 5 stars

No side effects

Use it for a month lose 16lb no side effects

26 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Marion,

Great to hear you're not having any side effects and making healthy changes - it's clearly showing! We're here for anything else that you need.

Best,
Dennis

Rated 5 out of 5 stars

Clear and informative regular…

Clear and informative regular emails,support there if you need it

1 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Lesley,

Thanks! We put a lot of work into educating our customers & breaking through with cold hard facts.

Best,
Dennis

Rated 5 out of 5 stars

Great professional service

Great professional service. Prescription arrived quickly.

15 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Teresa,

Thanks for your review!

Best,
Dennis

Rated 5 out of 5 stars

I was feeling very self conscious about…

I was feeling very self conscious about my gained weight. My sister told me about Pharmacy Prime and I enrolled 6 weeks ago. I have lost almost a stone in weight, I feel great about myself with the added bonus of being able to pick clothes a size down.

9 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Sharon,

We're so happy to hear this! We know the struggle & that is why we pride ourselves on a comprehensive plan to help you get back to being a healthy weight.

Best,
Dennis

Rated 5 out of 5 stars

I really wanted to try weigh loss jabs…

I really wanted to try weigh loss jabs and after doing research I found Pharmacy Prime. It was easy to fill in the paperwork and then it got followed up by a friendly call. I have felt that at any point I had questions I could ask them and would receive an honest answer. Receiving the package was easy- and even though I don’t live in the Uk it was still cool when it arrived. I’m only in my 1st month but can say I have lost weight, and definitely have noticed changes in my appetite and mindset. Looking forward to the rest of the journey

19 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Jade,

Thanks for your lovely review!

We pride ourselves on our operations as a small business and are proud to be a leading provider in Jersey & other offshore islands!

If there is anything I can help with, do let me know.

Best,
Dennis

Rated 5 out of 5 stars

Professional service

Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & tips also issued to keep users on track, these are v useful.

15 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Liz,

Thank you for such a lovely review!

As a small business, we pride ourselves on being one of the leading providers of patient care - it's great to see our efforts are helping you on your journey!

If there is anything else that we can do, do let me know.

Best,
Dennis

Rated 5 out of 5 stars

Super fast

Super fast, great customer service I was with another company and never had this experience,, calling to discuss? Checking I had the correct dose, for my knee replacement surgery. Would highly recommended.

3 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Nicky,

Thanks for your review!

We pride ourselves on answering the phones within the first 10 seconds of it ringing (yes, we've tested this!) and that won't change!

If there is anything else that you need, do let me know.

Best,
Dennis

Rated 5 out of 5 stars

My experience with Pharmacy Prime

My experience with Pharmacy Prime has been nothing short of excellent.My journey has been carefully monitored throughout.The clinicians are on hand 24/7 with their sound advice and ear to listen.

4 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Michelle,

Thanks for your review!

As a small business we pride ourselves on patient care & doing our best for our customers.

Best,
Dennis

Rated 5 out of 5 stars

Pharmacy Prime

Loads of professional support and excellent customer service around my wegovy pen

6 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Jacqueline,

Thanks for your review.

We're glad you've had a great experience! If there is anything else that we can do, please do let me know.

Best,
Dennis

Rated 5 out of 5 stars

Always good service

Always good service, fast delivery, and good product. I’m seeing the difference and feeling better than ever.

9 May 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Lexi,

Thanks for your lovely review!

Best,
Dennis

Rated 5 out of 5 stars

From very beginning communication was…

From very beginning communication was amazing! All my questions were answered properly and provided me with assurance.
Each treatment was tailored to my needs. Super helpful staff always a phone call away. Strongly recommend!

27 March 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Anna,

Thanks for your lovely review.

As a small business we really appreciate being a leading provider of patient care :)

Best,
Dennis

Rated 5 out of 5 stars

Quick supply and friendly interaction…

Quick supply and friendly interaction on email.

4 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Jay,

Thanks for your message.

We're proud to be one of the leading providers of patient care & glad to see you do too!

Best,
Dennis

Rated 5 out of 5 stars

Such a helpful company

Such a helpful company - easy to order - answered all my questions and love the tips and information provided - pleasure to buy from and I would highly recommend.

23 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Lynne-Marie,

Thank you for review!

As a small business, we try our best to make your experience hassle-free as possible. That's what makes us one of the leading patient care providers!

Best,
Dennis

Rated 5 out of 5 stars

Really easy to subscribe

Really easy to subscribe. I like the reminders to check in. Friendly company and non judgmental about how you choose to do your journey 😊 but the important bit is, I don’t have to be constantly thinking about weight loss, it’s taking care of itself 😅 for the first time ever 😁

22 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hey Frances,

Thank you for leaving such a wonderful review!

That's what we're here for. If there is anything else that you need help with, you know where we are!

Best,
Dennis

Rated 5 out of 5 stars

Great Pharmacy team

Pharmacy team really helpful
Always reply any questions promptly and supportive

11 April 2025
Unprompted review
Pharmacy Prime logo

Reply from Pharmacy Prime

Hi Pammi,

Thanks for your review.

We're so glad that you got the support you needed. We're proud to be one of leading patient care providers & even prouder that our average pick up time on the phones is 7 seconds!

Best,
Dennis

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