She was very kind to help solve the issue the only concern I have they charged again amount USD 8.10 = RS 2489.89 I believe this is unfair because I did not authorised my credit card company for exe... See more
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Am very happy to get your feed back as prompt as possible I didn't actually know anything about this website I thought it was Temu shopping site sorry for reporting as scam in future it will not hap... See more
I must have accidentally pressed the wrong button. Being 81 it's not impossible I really know nothing about what you do. Please accept my apologies for any inconvenience
Emily, from Escalation Team Management, turned this very frustrating situation into a pleasant surprise. She took care of my case very professionally and should get a raise, I feel very satisfied with... See more
4.4
Excellent
128 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had a good experience with the…
I had a good experience with the company since they helped me solve a problem and were honest about it. They have a big variety of products. Thanks to Nicholan for the help I was provided
26 March 2025
Unprompted review
Thank you for your good service , Esmerlda
Response was good , keep updating and definitely try it in the future !
28 March 2025
Unprompted review
The Escalation team is actively…
The Escalation team is actively involved in resolving the issue.
11 March 2025
Unprompted review
Excellent customer service
Excellent customer service, thank Zara to solve my request.
24 February 2025
Unprompted review
Sara pomohla mne
13 February 2025
Unprompted review
THIS IS A SCAM
They money out of your account everyday, without any notice.
Pretty much impossible to stop them.
Costumer support pretends to be helpful but they just take out more money even after saying they won't.
9 January 2025
Unprompted review
They give attention to all email and…
They give attention to all email and respond with respect to the customers
18 December 2024
Unprompted review
Issue is being handled well
Issue is being handled well. Helpful support staff. Thank you for your guidance. Claire reached out to assist with my concern.
16 December 2024
Unprompted review
Claire thanks ; response time.
The immediate response time.
No hesitation in reaching out and extremely helpful in responses.
Thank you Claire and your team
12 December 2024
Unprompted review
My experience with this site has been…
My experience with this site has been extremely disappointing and raises serious concerns. They deducted money from my account without my explicit consent, which is both unethical and unacceptable. When I reached out for clarification, the employees provided misleading information and failed to resolve the issue professionally.
Such practices not only undermine customer trust but also suggest a lack of accountability. I strongly advise potential users to be cautious and thoroughly research this site before engaging with it. Transparency and ethical practices are non-negotiable, and this site seems to fall short on both fronts.
10 November 2024
Unprompted review
Reply from Petstoprizes
Dear shashikant,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@petstoprizes.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
It's good and patient to the costumers
It's good and patient to the costumers
30 October 2024
Unprompted review
Thank you so much for your assistance
Thank you so much for your assistance. I highly appreciate it Emarald and petstoprizes
29 October 2024
Unprompted review
Issue Addressed by Zoe
Issue Addressed by Zoe and I want to also Thank Escalation Team, Thank you for the wuick and fast assistance. I am one Satisfied costumer.
21 November 2024
Unprompted review
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